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Added 7 mins ago
Specialist-Financial Analyst, Bids & Proposals
L3Harris Technologies
ON · Waterdown, ON
…provides finance support to the Bids and Proposals / Business Development process, with a focus on providing financial analysis, pricing justification and proposal review package in support…
Added 7 mins ago
VC
Social Worker - Integrated Care Team/DTES
Vancouver Coastal Health
Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Temporary
Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.
Added 7 mins ago
VC
Radiological Technologist - Urgent & Primary Care Centre (UPCC)
Vancouver Coastal Health
Vancouver, BC
- $40.19 to $50.2 CAD / hour
- Part-time
Ability to operate related equipment including applicable software applications.
Added 7 mins ago
VC
Social Worker - Access and Discharge Coordinator
Vancouver Coastal Health
Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Other
Demonstrated ability to identify variances and implement strategies that lead to desired outcomes.
Added 7 mins ago
VC
Registered Nurse (RN) - Emergency
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
Ability to operate related equipment including applicable software applications.
Added 7 mins ago
M
Development & Delivery Lead (CCaaS Platform) Relocation to Toronto
Miratech
Toronto, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 7 mins ago
M
Senior Technical Architect, Genesys Cloud (Relocation to Toronto)
Miratech
Toronto, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 7 mins ago
LC
Outbound Account Executive - Calgary
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lead high-impact discovery and product demos - running consultative, screen-share sessions that uncover real business challenges and tie directly to value.
Added 7 mins ago
Staff Engineer, Mechanical Design
Tenstorrent
Toronto, ON
Tenstorrent is building a high-performance AI platform that brings together software, compilers, platforms, networking, and semiconductors. The team values collaboration, curiosity, and…
Added 7 mins ago
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Director, Product Management, Sandbox
Docker
Remote, Canada
- Full-time
- Remote
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of…
Added 7 mins ago
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Senior Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
Lead incident response for data breaches and corporate network compromises.
Added 7 mins ago
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Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
As a Lead Solution Engineer, you will operate at the intersection of the Manufacturing & Automotive sector and Salesforce's cutting-edge technology, combining deep technical building skills…
Added 21 mins ago
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Client Success Manager
Posh
Canada
- Full-time
Lead implementation of Posh Lab solutions, conduct working sessions, product deep dives, and enablement programs that drive real adoption.
Added 21 mins ago
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Senior Manager, Business Intelligence & Reporting
RBC
Toronto, ON
- Full-time
Join the GAM Business Intelligence & Reporting team as the technical lead for Tableau. This is a hands-on individual contributor role. You will set technical direction, establish…
Added 21 mins ago
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Director, External Managers – Alternatives
RBC
Toronto, ON
- Full-time
We are seeking an experienced Director to lead a team of portfolio managers overseeing relationships with external fund managers and alternative investment partners. This role is…
Added 21 mins ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
You're a marketer who knows that "growth" means more than just lead gen and MQLs
Added 22 mins ago
T
Senior Software Development Engineer in Test
Thinkific
Canada
- Full-time
…framework at an organizational level? We’re looking for a Senior Software Development Engineer in Test (SDET) to join us at…
Added 22 mins ago
Foreman - Chief Power Engineer
Harvest Operations Corp.
Conklin, AB
…identifying opportunities to create and deliver value with an active development program and a technical approach taken to maximize our assets. Harvest is committed to protecting the health…
Added 22 mins ago
T
Firmware Technical Leader
Thales
Ottawa, ON
- Full-time
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more
Added 22 mins ago
T
VP, Quantitative Research - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
Lead the research, development, and improvement of systematic stock-return forecasting models used in the management of equity portfolios.
Added 22 mins ago
I
Global Head of Cloud Platform Engineering
Innocap
Toronto, ON · Montreal, QC
- Full-time
…technology recovery and cloud economics. You will build and lead a high-leverage global engineering function that operates a secure, resilient and economical cloud estate and provides…
Added 22 mins ago
D
Functional Analyst
Desjardins
Montreal, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 22 mins ago
RI
Director, External Managers – Alternatives
RBC Insurance
Toronto, ON
- Full-time
We are seeking an experienced Director to lead a team of portfolio managers overseeing relationships with external fund managers and alternative investment partners. This role is…
Added 22 mins ago
BC
Senior Engineering Leader
BrainRidge Consulting
Toronto, ON
- Full-time
Practical exposure to AI-assisted software development, including AI coding tools, AI agents, or building engineering enablement tooling.
Added 22 mins ago
S
Software Architect - AI Accelerated Engineering Lead
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Software Architect, you will own the architecture of client solutions while pioneering the next generation of AI-empowered software development. You’ll lead teams in adopting AI-first…

ContactMonkey

Customer & Community Marketing Manager

Toronto, ON, Canada

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Join our Marketing team, where you'll build our customer marketing motion from the ground up. As our Customer & Community Marketing Manager, you won’t just run campaigns behind the scenes. You will turn our customers into champions, not just inside their companies, but out in the market: at events, on stage, in communities and in their peer circles.

You'll report to our Director of Marketing and team up with the Events, Product Marketing, RevOps, Sales and CS teams to help us grow and expand existing customers. Expect smart people, big goals and plenty of room to make your mark.

What you'll own 🚀

Advocacy and community

- Build new customer programs like ContactMonkey customer awards and a Customer Advisory Board that help shine a spotlight on our users
- Work with our events team to coordinate customer involvement at industry events, webinars, dinners, and more
- Recruit our happiest customers to advocate for us by speaking at industry events, on webinars, case study stars, event hosts - even hiring some as advisors or influencers.
- Ask for reviews, referrals, and intros as part of your ongoing interactions with customers - and track them like any other pipeline.
- Keep track of engaged customers, surfacing warm opportunities to Sales and CS, and closing the loop after every event or program.
- Help the marketing team turn your conversations with customers into content: short video clips, testimonials, case studies, LinkedIn posts.

Customer comms and lifecycle

- Execute digital customer comms including newsletters, in-app notifications.
- Partner with product marketing on product comms and ensuring new launches get in front of customers.
- Launch customer campaigns that drive upsell and expansion opportunity, pipeline, and revenue, reporting on what's driving results and where to double down

Measure, test, and optimize

- Partner with RevOps to track and analyze performance of customer initiatives across the full funnel: event attendees, MQLs, SQOs, referrals, new advocates.
- Review your campaigns weekly, produce insight summaries, and contribute to quarterly campaign reviews.
- Feed learnings and insights from your time with customers back to the rest of the marketing team to keep messaging sharp.

What you bring to the table 💪

You have 3+ years of experience in customer marketing, growth marketing, or community at a B2B SaaS company
You have the ability to work independently and be a self-starter with a desire to test new, out-of-the-box ideas
Comfortable using marketing automation tools (Hubspot) and CRMs (Salesforce)
You bring AI literacy and have used it across previous roles, from drafting campaign briefs and optimizing email copy to interpreting performance data and generating ongoing insights.
You are a team player and able to confidently work cross-functionally with sales reps, CS and GTM leadership
You’re excited about the opportunity to meet our customers IRL and are up for some travel to events (~20%)
You value in-person collaboration and are able to join us in our Toronto office 3 days a week

Bonus points if… ⭐

You have an educational or work background in internal communications
Experience in a high-growth or SaaS organization
Any B2B marketing, Salesforce, Google Ads or HubSpot Certifications are a bonus
You're proud of some of the customer marketing campaigns you've run in your career, and have quantifiable results to show for it
You're a marketer who knows that "growth" means more than just lead gen and MQLs

What's in it for you 🎁

🏥 100% employer-paid benefits + a Health Spending Account from day one 🌎 Work from anywhere in the world for up to 20 days a year 💰 Stock options, so you own a piece of what we're building 💲 RRSP Group Savings Plan 🏝 A generous vacation package to fully unplug 📚 A personal development budget to keep levelling up 🧖 One personal day + two volunteering days to give back 🎂 Your birthday off 🍎 Five health days a year 💼 A beautiful downtown Toronto office, stocked with all the best snacks

The details 💵

The salary range for this role is $115K-$130K + bonus. Where you land depends on your experience, skills and our internal compensation framework, so pay stays fair across the team. Got questions about pay? Ask anytime. We're an open book throughout the process.

This is a net new role based in our downtown Toronto office at King and Spadina. We're together in the office 3 days a week, because the best ideas happen in person (and so do the snack runs).

Who we are 🐵

We're a team of curious, driven people changing how companies talk to their employees. Brands like Pepsi, Adidas, Panasonic, Dyson and many more use ContactMonkey to make internal comms go from ignored to engaged.

Our all-in-one platform lets teams build, send and measure internal emails right from Outlook or Gmail, with a drag-and-drop email builder, engagement tools and analytics that show what's actually landing. The result? More opens, more clicks and more conversations.

We've been growing fast, and we're just getting started:

🏆 Ranked by the Globe and Mail as one of Canada's fastest-growing companies
📈 Named to the Deloitte Technology Fast 50™ in 2023, 2024 and 2025
🚀 Named to the Deloitte Technology Fast 500™ in 2023, 2024 and 2025 as one of North America's fastest-growing companies
💸 Raised a $55M Series A in 2023

Everyone belongs here 💚

We build products for diverse workplaces, and the best way to do that is with a diverse team. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We want every candidate to have a great, accessible experience. If you need any accommodations or adjustments during the interview process or beyond, just let us know and we'll make sure the right support is in place. We're always working to improve, so we welcome your feedback, too.

A quick note on AI 🤖

We use AI to take notes during interviews. All applications and interviews are reviewed by real humans on our Talent Acquisition team. Our applicant tracking system uses AI to help with workflows and keep the hiring process running smoothly.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will build and manage customer advocacy and community programs to turn users into brand champions while coordinating customer involvement in events and webinars. Additionally, you will execute digital customer communications and partner with RevOps to track and optimize the performance of customer initiatives across the funnel.

Requirements

The role requires 3+ years of experience in customer marketing, growth marketing, or community management within a B2B SaaS environment. Candidates must be proficient in marketing automation tools like HubSpot and Salesforce, possess AI literacy, and be able to work from the Toronto office three days a week.

Skills

Customer marketing
Growth marketing
Community management
B2B SaaS
Marketing automation
Hubspot
Salesforce
AI literacy
Cross-functional collaboration
Campaign management
Content creation
Data analysis
Internal communications
Event coordination

Benefits

Health insurance
Health spending account
Stock options
RRSP group savings plan
Vacation package
Personal development budget
Volunteering days
Birthday off
Health days

Visa sponsorship

Not detected in the job text

Keywords

Customer Marketing
Community Marketing
B2B SaaS
HubSpot
Salesforce
Marketing Automation
Customer Advisory Board
Advocacy
Lifecycle Marketing
RevOps
Product Marketing
Internal Communications
Campaign Management
Data Analytics
Lead Generation
Upsell
Expansion
AI Literacy
Event Marketing
Customer Success

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Work requirements

Jobs in Canada