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Added 3 mins ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Databricks certification, such as the Databricks Azure Platform Architect accreditation or Data Engineer Professional
Added 33 mins ago
Software Development Engineer , Customer Service Technologies
Amazon
Vancouver, BC
We are seeking a Software Development Engineer to join the engineering team building the Network Control Center (NCC) - an AI-native system that will transform how Amazon detects, responds…
Added 46 mins ago
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DevOps- AI Platform Engineer
Galent
Halifax, NS
- Contract
An engineer mindset, SDLC experience with production class delivery, strong analytical mindset, communication skills, and sense of ownership / drive
Added 47 mins ago
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CAP Intelligence Platform Databricks Engineer
Nasdaq
Toronto, ON
- Full-time
As a Senior Specialist, Intelligence Platform Engineer reporting to the AVP of Enterprise Architecture, you'll play a critical role in administering, governing, and scaling Nasdaq's…
Added 1 hour ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
Title of position: Senior Forward Deployed Engineer
Added 1 hour ago
CT
Data Engineer, Enterprise Data, Insights & Analytics
Canadian Tire Corporation
Toronto, ON
- Full-time
As a Data Engineer, Enterprise Data, Insights & Analytics, you will design, build, and maintain scalable data pipelines that support accurate, timely financial reporting and analytics. This…
Added 1 hour ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
We are seeking a hands-on Data Engineer to own both the underlying CRM data foundation and the Data360 platform. The role will design, build, govern, and support scalable data models,…
Added 1 hour ago
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Director of Platform Engineering
MaintainX (An Autodesk Company)
Remote, Canada
- $173,000 to $254,000 CAD / year
- Full-time
- Remote
We're looking for an Engineering Director to lead MaintainX's Platform division. Platform owns the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance,…
Added 1 hour ago
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Senior Software Engineer, Device & Data Platform
Mecka
Richmond Hill, ON
- $180,000 to $210,000 CAD / year
- Full-time
Test complete user workflows end to end, and maintain documentation, monitoring, and backward compatibility as the platform evolves.
Added 1 hour ago
Software Development Engineer II, Umbrella Training
Amazon
Toronto, ON
The Umbrella Training team is looking for a Software Development Engineer to join our mission-critical platform that powers training for Amazon's global fulfillment network. This unique…
Added 1 hour ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
Hyperplane is the distributed network virtualization platform behind AWS services such as NAT Gateway, Network Load Balancer, Gateway Load Balancer, AWS PrivateLink and Elastic File System.…
Added 1 hour ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
5+ years' experience as a Application Support Engineer in financial services
Added 1 hour ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
5+ years' experience as a Application Support Engineer in financial services
Added 1 hour ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer
Added 1 hour ago
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Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
Designation as a Professional Engineer (P. Eng) or Professional Project Manager (PMP) is an asset
Added 1 hour ago
MR
Senior Solutions Engineer
Metrics Recruitment
Vancouver, BC · Greater Vancouver, BC
- $115,000 to $140,000 CAD / year
- Full-time
…at the intersection of banking and business software. Their platform lets major banks offer treasury and payment capabilities directly inside the systems their commercial customers already…
Added 1 hour ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
We're Hiring a Digital Sales Engineer / Market Development Manager!
Added 1 hour ago
R
Lead Software Developer
RBC
Toronto, ON
- Full-time
…technical design and development of cross-functional, multi-platform trading application systems and apply extensive, in-depth knowledge, skills, and practices to perform complex…
Added 1 hour ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 1 hour ago
Principal Software Engineer
Questrade Financial Group
Toronto, ON
As a Principal Software Engineer, you will be the senior technical authority on this platform. You will set architectural direction, raise the engineering bar, and stay close to the code.…
Added 1 hour ago
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Data Scientist II
TD
Toronto, ON
- Full-time
Collaborate with other partners, such as data and business analysts, software engineer, data engineers, and application developers to develop scalable and sustainable data science solutions…
Added 2 hours ago
Senior Backend Product Developer, SCM Tech Fulfillment
HelloFresh
Toronto, ON
The Production Scheduling Technology team builds and maintains the platform that powers how HelloFresh plans, sequences, and optimizes production across our operations. Our team has…
Added 2 hours ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
…of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal candidate will possess deep expertise in Retrieval-Augmented Generation (RAG), Large Language Models…
Added 2 hours ago
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Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 2 hours ago
P
JAMS Platform Engineer
ProwessSoft
Toronto, ON
- Contract
Seeking a hands-on engineer to drive the reliability| automation and modernization of the enterprise JAMS workload automation platform. The role combines JAMS platform expertise with…

ContactMonkey

Intermediate Site Reliability Engineer

Toronto, ON, Canada

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Job details

Experience: Around 3–5 years of experience in SRE, DevOps, platform engineering, cloud operations, or a related engineering role.
Posting language: English
Posted: Oct 8, 2026

Original job description

Hey there! We're ContactMonkey 👋

Our mission is to power measurable employee engagement worldwide, and we're looking for an Intermediate Site Reliability Engineer to join our Engineering team.

About the job

We're looking for someone who enjoys running production systems, understands how applications work, and brings practical application security experience.

You'll work closely with our SRE and development teams to maintain our infrastructure, improve deployments, investigate production issues, and address security risks. You'll also contribute to the technical controls that support SOC 2 audits and GDPR compliance.

Our environment includes AWS, Kubernetes on EKS, Terraform, Terragrunt, GitHub Actions, Prometheus, Grafana, and CloudWatch. Our applications use Ruby on Rails, Vue.js, and Node.js, with MySQL, PostgreSQL, and Sidekiq supporting the backend.

You'll take ownership of defined projects and operational improvements, with senior engineers available for guidance and review. There's room to develop deeper expertise in reliability, infrastructure automation, and application security.

Your impact

Infrastructure & reliability: Maintain AWS and Kubernetes environments, troubleshoot production issues, and improve availability, performance, and resource usage.
Terraform & Terragrunt: Build and maintain infrastructure as code, review plans, manage environment configuration, and address infrastructure drift.
Deployments & developer experience: Improve CI/CD pipelines, deployment automation, release checks, and rollback procedures.
Monitoring & incidents: Improve monitoring and alerts, join the on-call rotation, and contribute to incident reviews.
Application security: Work with developers to assess vulnerabilities, review security risks, and validate fixes.
CI/CD security: Maintain code, dependency, secrets, container, and infrastructure scanning.
Cloud security: Strengthen IAM, secrets management, network controls, and Kubernetes security.
SOC 2 & GDPR: Support technical controls, audit evidence, and personal data protection.
Recovery: Test backups and recovery procedures, maintain runbooks, and support production readiness.
Collaboration: Participate in code reviews, document changes, and support application, AI, and data engineering teams.

About you

Around 3–5 years of experience in SRE, DevOps, platform engineering, cloud operations, or a related engineering role. Equivalent practical experience is welcome.
Hands-on experience supporting production workloads in AWS.
Experience writing and maintaining Terraform modules and Terragrunt configuration, including reviewing plans and working with remote state.
Experience with Docker and Kubernetes, including troubleshooting deployments, services, health checks, and resource limits.
A solid understanding of Linux, networking, DNS, HTTP, and TLS.
Ability to write automation in Python, Bash, Ruby, JavaScript, or another suitable language.
Experience with Git, pull requests, CI/CD pipelines, and deployment workflows.
Experience using logs, metrics, dashboards, and alerts to investigate production problems.
Practical application security experience through vulnerability remediation, secure code review, threat modelling, or security tooling.
Understanding of common web application risks, including broken access control, injection, authentication weaknesses, and sensitive data exposure.
Familiarity with IAM, least privilege, secrets management, and encryption.
Working knowledge of SOC 2 controls and GDPR principles relevant to engineering, including access restrictions, data minimization, retention, and deletion.
Clear communication skills and good judgment about when to work independently, request a review, or escalate an issue.

How you can stand out

Supported Ruby on Rails or Node.js applications in production
Worked with MySQL, PostgreSQL, Redis or Valkey, and Sidekiq
Experience with GitHub Actions, Argo CD, Helm, Karpenter, or KEDA
Built useful monitoring with Prometheus, Grafana, or CloudWatch
Supported services across multiple AWS regions
Helped remediate penetration-test findings or contributed technical evidence to a SOC 2 audit
Participated in backup restoration or disaster recovery exercises.
Familiar with securing AI integrations, agent workloads, or MCP services
You hold relevant AWS, Kubernetes, Terraform, or security certifications.

Working with the team

You'll work closely with SRE and application engineers, and support AI and data initiatives where they depend on shared infrastructure.

We value people who ask questions, explain their reasoning, and leave systems easier for others to understand. You'll take part in technical discussions and code reviews, share what you learn, and help improve how we operate.

Reducing recurring incidents, unnecessary alerts, and repetitive manual work is part of the role. We want reliable systems and sustainable operations for the people supporting them.

What we bring to the table

🏥 100% employer-paid benefits and a Health Spending Account from day one 🌎 Work from anywhere in the world for up to four weeks 💰 A stock option plan so you can own a piece of our success 💲 An RRSP Group Savings Plan 🏝 A generous vacation package 📚 A personal development budget 🧖 One personal day and two volunteering days 🎂 Your birthday off 🍎 Five health days per year 💼 A downtown Toronto office for hybrid work, with plenty of snacks

Compensation and work details

The salary range for this role is $130,000-$150,000 Compensation is based on experience, skills, and our internal compensation framework and equity.

We're happy to discuss compensation throughout the hiring process.

This is a full-time position on our SRE team.

The role includes a shared on-call rotation after onboarding. We'll discuss the schedule, escalation support, and expectations during the interview process.

Who we are

ContactMonkey helps organizations create, send, and measure internal communications directly within Outlook and Gmail.

Our platform brings together email design, employee engagement tools, and analytics so internal communications teams can understand what reaches their people and what gets a response.

As the product grows, we're investing in reliability, security, and tooling that helps our engineering teams deliver changes confidently.

Diversity is our strength
At ContactMonkey, we're building products for diverse organizations, and we need a diverse team to do that. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

We are committed to an accessible hiring process. If you need accommodations or adjustments during interviews or beyond, please let us know so we can arrange the support you need.

AI Disclosure
We use AI to take notes during our interviews. Applications and interviews are reviewed by our Talent Acquisition team. Our applicant tracking system uses AI for workflows and hiring process efficiencies.

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More about this job

Responsibilities

You will maintain and improve AWS and Kubernetes infrastructure while ensuring system reliability and performance. Additionally, you will collaborate with development teams to enhance CI/CD pipelines, manage security risks, and support SOC 2 and GDPR compliance.

Requirements

The role requires 3–5 years of experience in SRE, DevOps, or cloud operations with hands-on expertise in AWS, Terraform, and Kubernetes. Candidates must possess strong troubleshooting skills, knowledge of Linux and networking, and a practical understanding of application security.

Skills

Site Reliability Engineering
AWS
Kubernetes
Terraform
Terragrunt
CI/CD
Application security
Linux
Networking
Python
Ruby
Docker
Monitoring
SOC 2
GDPR
Incident management

Benefits

Employer-paid benefits
Health spending account
Remote work
Stock option plan
RRSP group savings plan
Vacation package
Personal development budget
Personal day
Volunteering days
Birthday off
Health days

Visa sponsorship

Not detected in the job text

Keywords

AWS
Kubernetes
Terraform
Terragrunt
GitHub Actions
Prometheus
Grafana
CloudWatch
Ruby on Rails
Vue.js
Node.js
MySQL
PostgreSQL
Sidekiq
CI/CD
SOC 2
GDPR
Docker
Linux
Networking
IAM
Secrets management
Vulnerability remediation
Threat modelling
Infrastructure as code
On-call rotation
Incident review
Automation
Cloud security
Reliability engineering

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