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Added 12 mins ago
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Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins
Sainte-Thérèse, QC · Caisse Desjardins Thérèse-De Blainville
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Added 12 mins ago
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Senior Director, AI Architecture
RBC
Toronto, ON
- Full-time
This leader sets one standard way to build, secure and run AI across RBC Technology & Operations. They own the reference architecture for retrieval-augmented generation (RAG), AI agents,…
Added 12 mins ago
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Finance Managed Services Senior Associate
PwC
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 12 mins ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…
Added 27 mins ago
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WFM Real Time Analyst co-op
CIBC
Toronto, ON
- Full-time
…performance factors. The candidate will provide professional support through timely and accurate delivery of Intraday analytics. In addition, the role involves supporting our contact center…
Added 27 mins ago
QR
Product Marketing Agent – Glass Hardware & Glazing
Quincaillerie Richelieu
Montreal, QC
- Full-time
We are currently looking for a Product Marketing Agent to join our team. The product marketing agent will report to the Product Manager and will assist him in the management of product…
Added 57 mins ago
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Customer Service Agent -FT Term-Woodstock
Serco
Woodstock, ON
- Full-time
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Added 57 mins ago
QR
Product Marketing Agent – Glass Hardware & Glazing
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
We are currently looking for a Product Marketing Agent to join our team. The product marketing agent will report to the Product Manager and will assist him in the management of product…
Added 1 hour ago
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Talent Acquisition Intern
Ericsson
Ottawa, ON
- Full-time
…experience for candidates and hiring teams. In this role, you’ll support recruitment for full-time positions and Early Career opportunities, including co-op and intern hiring. You’ll gain…
Added 1 hour ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
Modernize Internal Applications: Own the tools Finance, Support and Operations use to adjust bills, issue refunds and migrate accounts. Bring automation to the work these teams do every day.
Added 1 hour ago
MM
Underwriting Assistant (Fixed-Term, 12 Months))
Marsh McLennan
Ottawa, ON
- Full-time
Experience in an administrative, operations, or support role, ideally within insurance, financial services, or a similarly regulated environment; alternatively, recent college graduates are…
Added 1 hour ago
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Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
…improve developer productivity, analyst experience, decision support, and operational excellence. This is a critical leadership role for an organization investing in the future and looking…
Added 2 hours ago
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Senior Director, Data Architecture
Royal Bank of Canada
Toronto, ON
- Full-time
…that lets agents interpret data, not just locate it. Set the agent-access pattern for data products, such as…
Added 2 hours ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
The Director, Client Enablement leads the strategic transformation of the contact center's support ecosystem, uniting five key functions - AI Service, Workforce Management (WFM), Training &…
Added 2 hours ago
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder Supply Chain Solutions
Montreal, QC · Anjou
Le Représentant des Ventes en Location agira en tant qu'agent de ventes de première ligne pour la location de véhicules au crédit-bailactuel de l’entreprise, pour les comptes commerciaux de…
Added 2 hours ago
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Partners in Performance – Performance Strategy Associate
Accenture
Toronto, ON
- Full-time
The Associate role is a frontline change agent for our clients. You are the primary source of reliable data and rock-solid analysis, providing the fact base the improvement team uses to…
Added 2 hours ago
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Senior Director, Data Architecture
RBC
Toronto, ON
- Full-time
…that lets agents interpret data, not just locate it. Set the agent-access pattern for data products, such as…
Added 2 hours ago
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Advisory Agent, Member and Client Experience
Desjardins
Saint-Rémi, QC · Caisse Desjardins des Moissons-et-de-Roussillon
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 2 hours ago
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Operations Support Agent
Desjardins
Saint-Anselme, QC · Caisse Desjardins de Bellechasse
- Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 2 hours ago
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AI Developer Senior
Intact FC
Montreal, QC
- Full-time
…investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow…
Added 3 hours ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
Partnering across Sales & Service, Operations, Product, Technology, and external vendors, translating complex data findings into actionable executive narratives, trade-off evaluations, and…
Added 3 hours ago
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Information Technology Manager
Randstad Digital
Guelph, ON
- $135,000 to $160,000 CAD / year
- Full-time
…professionals and drive digital transformation within our manufacturing operations. This is a pivotal role for a "change agent" who can bridge the gap between complex technology and…
Added 3 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC · Caisse Desjardins du Centre-est de Montréal
- Full-time
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
Added 4 hours ago
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Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
Brunel is seeking a Forward Deployed Engineer specializing in Salesforce Agentic AI to support the design, development, and deployment of production-ready AI solutions on the Salesforce…
Added 4 hours ago
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Coordonateur/trice fret maritime / Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
- Full-time
…l’opportunité de rejoindre une équipe dynamique au cœur de ses opérations de groupage, où précision et innovation stimulent la fidélisation des clients et la croissance du chiffre…

ContactMonkey

Site Reliability Engineer - Application Security

Toronto, ON, Canada

$130,000 to $150,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $150,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Around 3–5 years of experience in SRE, DevOps, platform engineering, cloud operations, or a related engineering role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Join us as we push engineering forward in a world that’s changing fast. You’ll help us evolve how we build, deploy, and secure software. Embracing new technologies, challenging the status quo, and finding better ways to ship faster without compromising reliability or security. Working closely with our SRE and development teams, you’ll help run and improve our production infrastructure, streamline deployments, investigate production issues, and address security risks. You’ll also help build the technical controls that support SOC 2 audits and GDPR compliance. We’re excited to work with someone who’s curious about what’s next, passionate about continuous improvement, and motivated to turn new ideas into real engineering progress.

Our north star: Become an AI-first engineering team. AI coding agents are a core part of how we build and operate. We use them to write and review Terraform, debug incidents, automate repetitive operational work, and move faster without lowering the bar on quality or security. We’re looking for someone who already works this way, or is excited to: someone who knows how to direct an agent well, check its output with a critical eye, and spot where AI can remove toil from our infrastructure and security workflows. You’ll also help shape how we use AI safely, including guardrails, access controls, and keeping sensitive data protected.

Our environment includes AWS, Kubernetes on EKS, Terraform, Terragrunt, GitHub Actions, Prometheus, Grafana, and CloudWatch. Our applications use Ruby on Rails, Vue.js, and Node.js, with MySQL, PostgreSQL, and Sidekiq supporting the backend.

You’ll take ownership of defined projects and operational improvements, with senior engineers available for guidance and review. There’s room to develop deeper expertise in reliability, infrastructure automation, application security, and AI-assisted operations.

Your impact

Infrastructure & reliability: Maintain AWS and Kubernetes environments, troubleshoot production issues, and improve availability, performance, and resource usage.
Terraform & Terragrunt: Build and maintain infrastructure as code, review plans, manage environment configuration, and address infrastructure drift.
Deployments & developer experience: Improve CI/CD pipelines, deployment automation, release checks, and rollback procedures.
Monitoring & incidents: Improve monitoring and alerts, join the on-call rotation, and contribute to incident reviews.
Application security: Work with developers to assess vulnerabilities, review security risks, and validate fixes.
CI/CD security: Maintain code, dependency, secrets, container, and infrastructure scanning.
Cloud security: Strengthen IAM, secrets management, network controls, and Kubernetes security.
SOC 2 & GDPR: Support technical controls, audit evidence, and personal data protection.
Recovery: Test backups and recovery procedures, maintain runbooks, and support production readiness.
Collaboration: Participate in code reviews, document changes, and support application, AI, and data engineering teams.

About you

Around 3–5 years of experience in SRE, DevOps, platform engineering, cloud operations, or a related engineering role. Equivalent practical experience is welcome.
Hands-on experience supporting production workloads in AWS.
Experience writing and maintaining Terraform modules and Terragrunt configuration, including reviewing plans and working with remote state.
Experience with Docker and Kubernetes, including troubleshooting deployments, services, health checks, and resource limits.
A solid understanding of Linux, networking, DNS, HTTP, and TLS.
Ability to write automation in Python, Bash, Ruby, JavaScript, or another suitable language.
Experience with Git, pull requests, CI/CD pipelines, and deployment workflows.
Experience using logs, metrics, dashboards, and alerts to investigate production problems.
Practical application security experience through vulnerability remediation, secure code review, threat modelling, or security tooling.
Understanding of common web application risks, including broken access control, injection, authentication weaknesses, and sensitive data exposure.
Familiarity with IAM, least privilege, secrets management, and encryption.
Working knowledge of SOC 2 controls and GDPR principles relevant to engineering, including access restrictions, data minimization, retention, and deletion.
Clear communication skills and good judgment about when to work independently, request a review, or escalate an issue.

How you can stand out

Experience at a start up or scale up
Supported Ruby on Rails or Node.js applications in production
Worked with MySQL, PostgreSQL, Redis or Valkey, and Sidekiq
Experience with GitHub Actions, Argo CD, Helm, Karpenter, or KEDA
Built useful monitoring with Prometheus, Grafana, or CloudWatch
Supported services across multiple AWS regions
Helped remediate penetration-test findings or contributed technical evidence to a SOC 2 audit
Participated in backup restoration or disaster recovery exercises.
Familiar with securing AI integrations, agent workloads, or MCP services
You hold relevant AWS, Kubernetes, Terraform, or security certifications.

Working with the team

You'll work closely with SRE and application engineers, and support AI and data initiatives where they depend on shared infrastructure.

We value people who ask questions, explain their reasoning, and leave systems easier for others to understand. You'll take part in technical discussions and code reviews, share what you learn, and help improve how we operate.

Reducing recurring incidents, unnecessary alerts, and repetitive manual work is part of the role. We want reliable systems and sustainable operations for the people supporting them.

What we bring to the table

🏥 100% employer-paid benefits and a Health Spending Account from day one

🌎 Work from anywhere in the world for up to four weeks

💰 A stock option plan so you can own a piece of our success

💲 An RRSP Group Savings Plan

🏝 A generous vacation package

📚 A personal development budget

🧖 One personal day and two volunteering days

🎂 Your birthday off

🍎 Five health days per year

💼 A downtown Toronto office for hybrid work, with plenty of snacks

Compensation and work details

The salary range for this role is $130,000-$150,000 Compensation is based on experience, skills, and our internal compensation framework and equity. We're happy to discuss compensation throughout the hiring process. This is a full-time position on our SRE team.

The role includes a shared on-call rotation after onboarding. We'll discuss the schedule, escalation support, and expectations during the interview process.

Who we are 🐵

We're a team of curious, driven people changing how companies talk to their employees. Brands like Pepsi, Adidas, Panasonic, Dyson and many more use ContactMonkey to make internal comms go from ignored to engaged.

Our all-in-one platform lets teams build, send and measure internal emails right from Outlook or Gmail, with a drag-and-drop email builder, engagement tools and analytics that show what's actually landing. The result? More opens, more clicks and more conversations.

We've been growing fast, and we're just getting started:

🏆 Ranked by the Globe and Mail as one of Canada's fastest-growing companies
📈 Named to the Deloitte Technology Fast 50™ in 2023, 2024 and 2025
🚀 Named to the Deloitte Technology Fast 500™ in 2023, 2024 and 2025 as one of North America's fastest-growing companies
💸 Raised a $55M Series A in 2023

Everyone belongs here 💚

We build products for diverse workplaces, and the best way to do that is with a diverse team. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We want every candidate to have a great, accessible experience. If you need any accommodations or adjustments during the interview process or beyond, just let us know and we'll make sure the right support is in place. We're always working to improve, so we welcome your feedback, too.

A quick note on AI 🤖

We use AI to take notes during interviews. All applications and interviews are reviewed by real humans on our Talent Acquisition team. Our applicant tracking system uses AI to help with workflows and keep the hiring process running smoothly.

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More about this job

Responsibilities

Maintain and improve AWS and Kubernetes infrastructure, infrastructure-as-code, deployment pipelines, monitoring, incident response, and recovery procedures. Partner with developers to address application, CI/CD, and cloud security risks, support SOC 2 and GDPR controls, and help establish safe AI-assisted engineering practices.

Requirements

Candidates should have around 3–5 years of relevant SRE, DevOps, platform engineering, or cloud operations experience, including hands-on AWS production support and Terraform/Terragrunt, Docker, and Kubernetes experience. They should also understand Linux and networking, be able to automate tasks and investigate production issues, and have practical application security knowledge plus familiarity with IAM, SOC 2, and GDPR principles.

Skills

AWS
Kubernetes
Terraform
Terragrunt
Docker
Linux
Python
Bash
Ruby
JavaScript
CI/CD
Application Security
Incident Response
Prometheus
Grafana
IAM

Benefits

Employer-Paid Benefits
Health Spending Account
Work From Anywhere For Up To Four Weeks
Stock Options
RRSP Group Savings Plan
Generous Vacation Package
Personal Development Budget
Personal Day
Volunteering Days
Birthday Off
Health Days
Hybrid Work

Visa sponsorship

Not detected in the job text

Keywords

AWS
Kubernetes
Amazon EKS
Terraform
Terragrunt
GitHub Actions
Prometheus
Grafana
CloudWatch
Ruby on Rails
Vue.js
Node.js
MySQL
PostgreSQL
Sidekiq
Docker
Python
Bash
JavaScript
CI/CD
Infrastructure as Code
Application Security
Cloud Security
SOC 2
GDPR
IAM
Incident Response
On-Call Rotation
AI Coding Agents
Disaster Recovery

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