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Added 4 mins ago
DE
Petroleum land administrator
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AC
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SL
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RM
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ContainerWorld Forwarding Services Inc

Operations Administrator

Richmond, BC, Canada

$44,000 to $48,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $44,000 to $48,000 CAD / year
Job type: Full-time
Experience: 1–2 years of related experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Operations Administrator – Commercial Logistics, Richmond

Location: Richmond, BC
Position Type: Full-Time
Schedule: Monday–Friday, 5:00 am–1:30 pm
Compensation: $44,000-$48,000

Commercial Logistics Inc. is looking for an Operations Administrator to support our Lower Mainland operation.

Commercial Logistics and ContainerWorld are both part of Mullen Group, publicly traded on the TSX.

This is a great fit for someone who is organized, dependable, comfortable working with different computer systems, and enjoys being the person who helps keep the details of a busy operation on track.

About the Role

The Operations Administrator provides day-to-day administrative and customer service support for our Lower Mainland transportation operation.

Your work will involve a combination of operational administration, customer communication, order and system updates, reporting, and delivery documentation. You’ll manage many of your regular responsibilities independently while working with the Fleet Supervisor and Fleet Manager and the broader team.

This isn’t a traditional desk job where every day looks exactly the same. Transportation is a fast-moving environment, and priorities can change throughout the day as deliveries are completed, customers need information, or operational issues arise.

Your day will typically involve:

Processing and maintaining delivery and transportation documentation
Entering and updating orders and operational information
Completing shipment and delivery confirmations
Communicating delivery updates, delays, and service issues
Responding to customer and internal operational inquiries
Preparing recurring reports and customer-specific information
Reviewing information for accuracy and following up on missing or incomplete details
Coordinating information between Operations, Drivers, Customer Service, Warehouse, Finance, and other teams

What You Can Expect

Stable, full-time employment
A weekday-focused operational environment
Competitive compensation and benefits
A role with a mix of independent work and regular interaction with customers and coworkers
Exposure to transportation, logistics, and operational systems
A structured environment where accuracy and follow-through matter
A team-oriented workplace where your work directly supports the daily operation

Key Responsibilities

Operational Administration

Process and maintain documentation required for daily transportation and delivery activities
Complete order entry, shipment confirmations, delivery confirmations, and related system activities
Prepare recurring operational and customer-specific reports
Maintain information used to monitor delivery performance and customer service

Customer & Operational Support

Respond to customers regarding delivery status, service issues, and operational inquiries
Communicate delivery delays, service exceptions, and special requirements
Coordinate information between customers and internal operational teams
Investigate routine delivery and administrative issues and assist with follow-up and resolution
Assist with operational projects and process improvements
Provide backup support for related administrative activities as required

Who This Role Is For

You’ll likely be successful in this role if you:

Are highly organized and comfortable managing several priorities at once
Pay close attention to detail and take pride in accurate work
Are comfortable working independently once you’ve learned a process
Communicate clearly and professionally with both customers and coworkers
Enjoy solving routine problems and following issues through to completion
Can adapt when priorities change during the day
Are comfortable learning and working within multiple computer systems
Prefer a role where your work has a direct connection to the daily operation

Requirements

High school diploma or equivalent
1–2 years of related experience
Previous experience in administration, customer service, transportation, or logistics is preferred
Proficiency with Microsoft Office, including Excel and Word
Strong written and verbal communication skills
Strong attention to detail and organizational skills

Preferred, but not required:

Experience with transportation management, order management, or similar business systems
Previous experience in trucking, logistics, distribution, or another operational environment
Experience working directly with customers in an administrative or service role

About Us

Commercial Logistics Inc. is an asset-based transportation company providing less-than-truckload (LTL) and truckload (FTL) services throughout British Columbia. Commercial Logistics is part of Mullen Group.

To apply, please send your resume to Careers@containerworld.com.

Apply About employer

More about this job

Responsibilities

The Operations Administrator provides daily administrative and customer service support for transportation operations, including order processing and documentation management. They act as a liaison between various internal departments and customers to ensure accurate delivery tracking and operational efficiency.

Requirements

Candidates must have a high school diploma and 1–2 years of related experience in administration, customer service, or logistics. Proficiency in Microsoft Office and strong organizational and communication skills are required for this role.

Skills

Administrative support
Customer service
Order entry
Data entry
Reporting
Documentation management
Logistics coordination
Communication
Problem solving
Microsoft Office
Excel
Word
Attention to detail
Organizational skills
Transportation operations

Benefits

Competitive compensation
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Operations Administrator
Commercial Logistics
Transportation
Logistics
Administration
Customer Service
Order Entry
Shipment Confirmation
Delivery Documentation
Reporting
Fleet Management
Microsoft Office
Excel
Word
LTL
FTL
Distribution
Operational Support
Data Accuracy
Process Improvement

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