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Added 3 months ago
P
Manager, Supply Chain
PTAG
Chalk River, ON
- Contract
Manager, Supply Chain – Port Hope, ON – Hybrid - Full Time – ID# 7146
Added 3 months ago
Senior HSE Business Partner
GHD Group Pty Ltd
Mississauga, ON
Report to and assist the Canada Central Regional HSE Manager in the delivery of GHD’s HSE Management System and initiatives.
Added 3 months ago
I
IDC Business Partner
Intelcom
Regina, SK · Service Centre (Saskatchewan)
- Full-time
Identify mutually beneficial opportunities that support IDC sustainability, operational excellence, customer experience and Intelcom’s delivery capacity.
Added 3 months ago
SH
Pharmacy Assistant (Moncton, NB)
Sentrex Health Solutions
Moncton, NB
- Full-time
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…
Added 3 months ago
A
Principal Environmental Consultant
Arcadis
Calgary, AB
- Full-time
The role is responsible for providing strategic direction for our ESDD and ESLTM delivery nationally and internationally with Arcadis as independent environmental and social consultant…
Added 3 months ago
SH
COOK
Southbridge Healthcare LP
Thunder Bay, ON
- From $25.02 CAD / hour
Monitors quality and quantity of food supplies ordered, proper operation of kitchen equipment and alerts Manager of problems. Recommends corrective action.
Added 3 months ago
SH
COOK
Southbridge Healthcare LP
Thunder Bay, ON
- From $25.02 CAD / hour
Monitors quality and quantity of food supplies ordered, proper operation of kitchen equipment and alerts Manager of problems. Recommends corrective action.
Added 3 months ago
SH
COOK
Southbridge Healthcare LP
Thunder Bay, ON
- From $25.02 CAD / hour
Monitors quality and quantity of food supplies ordered, proper operation of kitchen equipment and alerts Manager of problems. Recommends corrective action.
Added 3 months ago
OM
Project Manager, Technology
Ontario Medical Association
Toronto, Ontario
- Full-time
…they are completed on time, and within budget. The Project Manager is also responsible for identifying business and technical requirements, developing, documenting, managing, and…
Added 3 months ago
CF
Senior Compliance Officer
CI Financial
Toronto, ON
- Full-time
This role follows our in office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 2 months ago
C
Bid and Proposal Manager
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
The Bid & Proposal Manager is responsible for leading the planning, development, coordination, and submission of competitive proposals, qualifications, and tenders for major infrastructure…
Added 3 months ago
BT
Driver
Bumper To Bumper Auto Parts
Toronto, ON
- Full-time
Must have a driver's license and a clean driving record
Added 3 months ago
M
Manager, Anti-Money Laundering Compliance
MNP
AB
- Full-time
Make an impact with our Legal & Risk Management team as a Manager, Anti-Money Laundering (AML) Compliance. This diverse team of professionals provides legal expertise to support the success…
Added 3 months ago
TW
Registered Practical Nurse RH
The Wellington
Hamilton, ON
- Part-time
…high-quality, person-centred care. The RPN coordinates and oversees the delivery of nursing care, completes assessments, contributes to care planning and evaluation, and collaborates with…
Added 3 months ago
CR
Cook - Casual Part Time
COGIR Real Estate
Ottawa, ON
- Part-time
Must possess a Food Handler's Certificate · Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
Added 3 months ago
L
Senior Product Manager
Localcoin
Toronto, ON · ON
- $115,000 to $130,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to lead our integrations and platform product initiatives while helping shape the next generation of products for our business.
Added 3 months ago
CC
Production Manager
Cintas Canada
Montreal, QC
- Full-time
Cintas is seeking a Production Manager. The Rental Production Manager is responsible for creating a high performing operational environment with a team that is focused, motivated, and…
Added 3 months ago
GU
Senior SACT Nurse
GenesisCare UK
Windsor, ON
- Full-time
…services to patients within the unit and to deputise for the line manager where required. This is your opportunity to make a meaningful impact and develop your…
Added 3 months ago
LH
Occupational Therapist - Rehab
Lifemark Health Group
Saint John, NB
- Full-time
As our Occupational Therapist you will provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries.…
Added 3 months ago
CR
Part Time Cook
COGIR Real Estate
Burlington, ON
- Part-time
Must possess a Food Handler's Certificate · Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
Added 3 months ago
CR
Full Time Cook
COGIR Real Estate
Burlington, ON
- Full-time
Must possess a Food Handler's Certificate · Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
Added 3 months ago
ZR
Assistant Property Manager
Zen Residential Ltd.
Edmonton, AB
- Full-time
Reporting to the Property Manager, the Assistant Property Manager provides hands-on operational support across multiple residential communities within the Zen Residential portfolio. This…
Added 3 months ago
CP
Client Services Manager
Contract Pharmaceuticals
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We recognize our employees are our number one asset and support their career growth. We also offer a benefits program, deferred profit-sharing plan, paid time off, employee’s assistance…
Added 3 months ago
KD
Associate Manager, Operations
Keurig Dr Pepper
Saskatoon, SK
- $73,900 to $95,700 CAD / year
- Full-time
Oversee our delivery and warehouse teams composed of Technical, Delivery and Warehouse Associates. (7-12)
Added 3 months ago
Corporate Planning and Reporting Analyst
Government of Alberta
Edmonton, AB
…as well as financial processes and policies to support the delivery of programs. The division also develops and delivers provincial staff training, conducts internal audits and provides…

Contract Pharmaceuticals

Client Services Manager

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

Apply on workforcenow.adp.com About employer

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Experience: Minimum of 5 years of experience in account management, project management, customer service, or supply chain is required.
Posting language: English
Posted: Aug 11, 2026

Original job description

Job Type:

Current Vacancy

WHO WE ARE:

At CPL, we are passionate about pharmaceutical product development and contract manufacturing. Our aim is to be the top choice CDMO in the non-sterile liquid and semi-solid pharmaceutical products domain and ultimately bring benefits to the customers using our manufactured products.

For more than 30 years CPL has partnered with the world’s leading pharmaceutical companies to provide full-service product development and manufacturing, singularly focused on innovation and efficiency.

We recognize our employees are our number one asset and support their career growth. We also offer a benefits program, deferred profit-sharing plan, paid time off, employee’s assistance program, work/life balance, employee recognition program, on-site parking, discounted gym membership.

Job Summary:

Serves as the primary commercial and operational liaison for key client accounts. Drives end-to-end project management for customer orders, campaign execution, and product launches while ensuring cross-functional alignment across Operations, Quality, and Supply Chain to deliver high-satisfaction client outcomes within a GMP environment.

JOB RESPONSIBILITIES:

Serve as the dedicated account lead for designated clients, establishing strong relationships with key stakeholders and serving as the primary advocate for client priorities within CPL.
Interact with designated customers regarding inquiries, status of orders, obtaining information impacting on orders/products.
Coordinate seamlessly with Operations, Quality Control, Quality Assurance, and Supply Chain to align production schedules with client delivery commitments in a cGMP-compliant environment.
Manage physical and artwork packaging changes, coordinating across internal and external stakeholders to satisfy regulatory standards and project milestones.
Monitor client purchase orders against rolling forecasts, utilizing SAP to maintain order integrity, track KPIs, and drive inventory optimization initiatives.
Collaborate with clients to ensure timely delivery of client supplied materials at CPL to meet production requirements.
Prepare and provide quotations for one-of type items, including extractables/leachables studies, print press trials, line trials, stability programs, and validation studies.
Lead regular weekly, bi-weekly, and monthly business review calls with clients – providing meeting agendas, project status updates, and order status reports.
Coordinate and facilitate on-site client business review meetings, including developing meeting agendas, documenting detailed meeting minutes, and tracking action items through completion
Obtain information regarding specific requirements for the work orders and facilitate timely creation or revision of work orders to coincide with manufacturing and packaging schedules.
Responsible for working in compliance with established safe work practices and procedures; properly uses personal protection and safety equipment as required by CPL; reports any injury or illness immediately and notifies CPL of any hazards, unsafe acts or conditions in the workplace.
Other duties and tasks as assigned.

REQUIRED QUALIFICATIONS:

Education:

Bachelor’s degree in Business Administration, Supply Chain Management or a related field is preferred.

Experience:

Minimum of 5 years of experience in account management, project management, customer service, or supply chain is required.

Knowledge, Skills, Abilities:

Knowledge of change control, artwork management, validation activities, stability studies, and regulatory requirements.
Familiarity with demand planning, inventory optimization, and Sales & Operations Planning (S&OP) processes.
Excellent written and verbal communication skills in English, with the ability to communicate effectively across all levels of the organization and with external clients.
Exceptional organizational, planning, and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills with the ability to identify risks, develop solutions, and make sound business decisions.
Excellent interpersonal and relationship management skills with a customer-focused approach.
Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority.
High level of attention to detail and commitment to accuracy.
Flexibility and adaptability to changing business priorities, customer requirements, and production schedules.
Ability to work independently while collaborating effectively within a team environment.
Strong negotiation, conflict resolution, and decision-making skills.
Demonstrated commitment to continuous improvement and process optimization.

PHYSICAL DEMANDS/WORKING CONDITIONS:

Standard office environment.

CPL is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. CPL is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us.

We thank all applicants for their expression of interest; however, only those selected for an interview will be contacted. No phone calls or agencies please.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Client Services Manager serves as the primary commercial and operational liaison for key accounts, driving end-to-end project management for orders and product launches. They ensure cross-functional alignment across Operations, Quality, and Supply Chain to deliver high-satisfaction outcomes within a GMP environment.

Requirements

Candidates should possess a minimum of 5 years of experience in account management, project management, or supply chain. A bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.

Skills

Account management
Project management
Supply chain management
Customer service
GMP compliance
SAP
Demand planning
Inventory optimization
Sales & operations planning
Cross-functional leadership
Stakeholder management
Risk assessment
Negotiation
Conflict resolution
Process optimization
Communication

Benefits

Deferred profit-sharing plan
Paid time off
Employee assistance program
Work/life balance
Employee recognition program
On-site parking
Discounted gym membership

Visa sponsorship

Not detected in the job text

Keywords

CDMO
Pharmaceutical
GMP
cGMP
SAP
Supply Chain
Account Management
Project Management
Quality Assurance
Quality Control
Inventory Optimization
S&OP
Validation Studies
Stability Programs
Artwork Management
Change Control
Manufacturing
Packaging
Stakeholder Management
KPIs
Business Review
Regulatory Standards
Process Optimization
Risk Management
Negotiation

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Jobs in Canada