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Contrôles Laurentide / Laurentide Controls

Technical Specialist - Inside Sales

Kirkland, QC, H9J 4A1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

TECHNICAL SPECIALIST - INSIDE SALES

Come join the largest supplier of automation and reliability solutions in Eastern Canada. Discover what we can offer you and be the voice behind cultivating innovative ideas to help our customers reach their full potential.

Sounds Exciting? Join us

As a member of the inside sales team, you deliver sales techniques and tools designed to assist the sales team in prospecting new business and developing customers. You play a crucial role in driving sales by providing technical expertise and support to our clients throughout the sales process. Your primary responsibility will be to understand customer needs, communicate product capabilities, and offer tailored solutions that meet their requirements. This positions is responsible for driving revenue growth and achieving sales targets while providing exceptional customer service.

WHAT YOU BRING TO THE TABLE

Technical Expertise

Develop customized solutions by mapping customer requirements to product capabilities, working closely with internal teams such as product development, engineering, and operations to ensure feasibility and alignment.

Develop and maintain an in-depth understanding of the company's technical products or services.

Address technical inquiries, challenges, or concerns raised by customers, providing comprehensive and accurate information to facilitate decision-making.

Propose, design, and present technical solutions that address the business and technical requirements of customers.

Relationship Building

Establish and cultivate strong relationships with key stakeholders, including technical decision-makers, engineering teams, and project managers, to build trust and credibility, and drive customer satisfaction.

Collaborate with the sales team to create compelling sales proposals, technical documentation, and quotations that accurately represent the solution, pricing, and implementation timeline.

Provide technical support and assistance during the implementation phase, ensuring a smooth transition from the sales phase to successful deployment.

Sales Support and Strategy

Collaborate closely with the sales team to understand customer requirements, develop technical sales strategies, and provide pre-sales support throughout the sales cycle.

Gather and analyze customer needs, pain points, and technical challenges to propose effective solutions that address their unique business needs.

Deliver persuasive and informative presentations to clients, clearly articulating the technical aspects of our products and solutions, including their benefits, implementation process, and integration requirements.

Support business development and sales by collaborating with customers to determine their technical and business requirements.

Maintain a well-organized sales pipeline, documenting leads, opportunities, and follow-up activities using Customer Relationship Management (CRM) software.

ESSENTIAL SKILLS AND QUALIFICATIONS TO BE SUCCESSFUL

BAC in Engineering or DEC in Engineering Technology.
Communication skills, written and verbal, in French.
Written and verbal communication skills in English would be considered an asset.
Experience in customer service role or sales environment an asset.
Adept at learning and adapting to new technologies.
Ability to work in an entrepreneurial spirited, fast-paced and changing environment.
Ability to cultivate lasting business relationships.
Ability to work harmoniously in a team as well as autonomously.
High energy level and willingness to take on new challenges.
Passion and integrity with the drive to excel and make a strong impact on the business.

WORK LOCATION: Kirkland, Qc

ABOUT US

Laurentide’s purpose is To Help Industry Thrive in Eastern Canada. More than words, our values compel us to think differently, to act with integrity and to shape our future according to them. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment and lastly Trust & Reliability that we: Empower People. Advance Industry.

In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.

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More about this job

Responsibilities

The Technical Specialist will drive revenue growth by providing technical expertise and tailored solutions to customers throughout the sales process. They will collaborate with internal teams and the sales department to manage the sales pipeline and ensure successful deployment of products.

Requirements

Candidates must hold a BAC in Engineering or a DEC in Engineering Technology and possess strong communication skills in French. Proficiency in English is considered an asset, along with experience in a customer service or sales environment.

Skills

Technical Sales
Engineering
Sales Strategy
Technical Support
Prospecting
CRM Software
Communication
Problem Solving
Presentation Skills
Technical Documentation
Business Development
Automation Solutions
Reliability Solutions

Visa sponsorship

Not detected in the job text

Keywords

Technical Sales
Automation
Reliability Solutions
Inside Sales
Engineering
Engineering Technology
CRM
Sales Pipeline
Business Development
Technical Support
Customer Service
Stakeholder Management
Sales Strategy
Product Development
Technical Documentation
Project Management
Lead Generation
Client Relations

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