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Added 5 hours ago
Department Manager
McDonald's
Calgary, AB
Access to education and skills development opportunities that help you advance
Added 5 hours ago
Safety Manager Technology
Rogers Communications
Toronto, ON · Brampton, ON
Based in Ontario and reporting to the National Director, Safety the Manager participates in the development of strategic safety and well-being objective-setting for the organization and…
Added 5 hours ago
B&
Retail Assistant Manager (Assistant Brand Experience Leader)-MAYFAIR SHOPPING CENTRE
Bath & Body Works
Victoria, BC
- $22.75 to $28.55 CAD / hour
- Full-time
Career Development | Fun Stores | Free Product | 40% Discount | EAP
Added 5 hours ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 5 hours ago
GO
Manager - Community Nursing
Government of Yukon
Whitehorse, YT
- Full-time
…with Indigenous Peoples and collaborate with First Nations’ leadership to continually improve population health status in Yukon communities. We are committed to the ongoing development of…
Added 5 hours ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
In partnership with program leadership, develops and promotes the program's trial activation services to industry sponsors and CROs, supporting business development;
Added 5 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 5 hours ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 5 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 6 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Direct field work, inform Manager(s) of the engagement status.
Added 6 hours ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 6 hours ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
…applications and next steps. Our partner is looking for a Partner Development Manager, Ecosystem Partnerships based in…
Added 7 hours ago
WT
Senior Project Manager - Project Delivery
Waterfront Toronto
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Waterfront Toronto is seeking a Senior Project Manager, Project Delivery, responsible for the day-to-day oversight of these projects, including providing leadership, direction and…
Added 7 hours ago
GO
Maintenance Performance Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…housing services for communities across Nunavut? Reporting to the Manager, Strategic Asset Management, the maintenance performance analyst provides analytical expertise and support to the…
Added 7 hours ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Internship
Build the next generation through mentorship and leadership (as assigned).
Added 7 hours ago
LH
Physiotherapist
Lifemark Health Group
Walkerton, ON
- Internship
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 7 hours ago
CW
Operations Manager
Canadian Wilderness Adventures
Whistler, BC
- Full-time
We're looking for an experienced, hands-on Operations Manager who leads by example, takes initiative, and gets things done. The ideal candidate is a proven leader in outdoor adventure…
Added 7 hours ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
We are seeking a talented, driven, and enthusiastic arts administrator to join our team as the Associate Manager, Subscriptions. The ideal candidate is experienced in customer data…
Added 8 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
Opportunities for technical growth and leadership development
Added 8 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
Opportunities for technical growth and leadership development
Added 8 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 8 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…trades personnel, coordinate project activities, and provide leadership in developing, establishing, integrating, and sustaining BAS and related site systems. The role will help establish…
Added 8 hours ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Program Support Manager, MFS will manage, develop, implement and evaluate MFS programs, services and initiatives to meet the needs of the military community, develop and maintain…
Added 8 hours ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada
CA BC Burnaby, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description:
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.
Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.
Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.
Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.
Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.
Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.
Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.
Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.
Promote the development of new CSP opportunities through the conversion of installation business activities.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.
Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.
Performs other duties and responsibilities as requested or required.

What You’ll Need
Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.

Requirements
Education: College degree, trade school or equivalent experience
Minimum Experience:
5 -8 years relevant
Engineering, field, or project management
Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation
Previous project supervisory experience

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP
Work environment committed to safety
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN




Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor manages technical operations, including project planning, financial oversight, and resource allocation. They are responsible for coaching team members, ensuring customer satisfaction, and maintaining high standards of safety and performance.

Requirements

Candidates must have 5-8 years of experience in engineering, field work, or project management within the electronic security, fire alarm, or building automation industries. A college degree, trade school certification, or equivalent experience is required.

Skills

Operations management
Project management
Team leadership
Financial analysis
Cost control
Customer satisfaction
Technical service
Mentoring
Performance management
Risk assessment
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Safety leadership

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Security Systems
Systems Integrator
Project Management
Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Financial Analysis
Contract Management
Resource Planning
Quality Control
Risk Management
OH&S Legislation
Customer Service
Team Leadership
Mentoring
Performance Management
Service Installation
Engineering Design
Sales Support
Inclusion and Diversity
Safety Policy
Microsoft Office Suite

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