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Added 21 mins ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
The Human Resources Manager (Interim) will oversee a broad range of HR operations and employee lifecycle activities across Canada and the United States. Reporting to the VP Finance this…
Added 22 mins ago
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Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you…
Added 22 mins ago
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Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…leadership of the CTC service business, including both sales and operations activities. Effectively implement service sales strategies to achieve revenue growth and margin goals and…
Added 22 mins ago
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Senior Business Services Coordinator
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…services, communicate with team members to improve overall operations, and perform other duties and responsibilities as requested or…
Added 1 hour ago
Administration Assistant/Reception
Cycle CPA
Campbell River, BC
We are seeking a front desk administrative team member with strong communication and problem-solving skills to support the smooth day-to-day operations of our CPA firm.
Added 1 hour ago
Human Resources Business Partner
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
…processes, practices, and programs into their day-to-day business…
Added 1 hour ago
CL
Human Resources Assistant
Community Living Dufferin
East Garafraxa, ON
- Full-time
- Contract
…accurate records, and helping ensure the smooth day-to-day operations of a Human Resources…
Added 1 hour ago
C
Regional People and Culture Leader
Congebec
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
Serve as the primary People & Culture partner for assigned operations, providing guidance and support to employees, supervisors, and managers on a broad range of people matters.
Added 1 hour ago
BR
Human Resource Generalist
BDO Recruitment Services - Canada
Woodstock, ON
- Full-time
…positive employee relationships while supporting smooth business…
Added 1 hour ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
The Coordinator, Rental Experience serves the mission of the YMCA of Lethbridge by supporting the operations of the Member Experience team, including membership and rentals. The main goals…
Added 1 hour ago
Coordinator, Aquatics Programs
YMCA of Lethbridge
Lethbridge, AB
The Coordinator, Aquatic Programs serves the mission of the YMCA of Lethbridge by supporting the operations of the Aquatic team. The main goals of this position are:
Added 1 hour ago
Admin, Child Care
YMCA of Lethbridge
Lethbridge, AB
Added 1 hour ago
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Chauffeur Driver
Hertz
QC · Quebec, QC
- Part-time
Added 1 hour ago
RP
Vice President Finance
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…finance team and partner closely with executive leadership, Operations, Commercial, and other functional leaders to align financial priorities with business…
Added 1 hour ago
WC
Pharmacy Assistant
Walmart Canada
Truro, NS
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
A
Reception Administrative Assistant
Adecco
Toronto, ON
- $20 to $22 CAD / hour
- Temporary
…providing day-to-day administrative and office support to help keep operations running…
Added 2 hours ago
C
VIP FOH Cast (Seasonal) - Cineplex Yonge & Dundas VIP
Cineplex
Toronto, ON · CPX Yonge & Dundas - VIP
- Part-time
…and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media…
Added 3 hours ago
W
HR & Operations Coordinator (Manufacturing)
Wonderbrands
Mississauga, ON
- Other
The Operations Coordinator is responsible for providing full administrative support to various departments, which may include general office duties, and coordinating office facilities.…
Added 3 hours ago
W
Pharmacy Assistant
Walmart
Truro, NS
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 3 hours ago
C
VIP Kitchen Cast Member (Seasonal) - Cineplex Yonge & Dundas - VIP
Cineplex
Toronto, ON · CPX Yonge & Dundas - VIP
- Part-time
Added 3 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
Our Windsor office is seeking a hands-on Controller to own day-to-day accounting operations in a multi-entity environment. This role is accountable for execution, accuracy, and discipline…
Added 5 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…They will work across functions including Finance, Theatre Operations, Technical Services, Global Services/Inventory, Film Distribution, Data & Analytics, HR, and Information Technology to…
Added 5 hours ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
…keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to…
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 6 hours ago
NB
Branch Administrator
National Bank of Canada
AB · Edmonton, AB
- Full-time
…responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada
CA BC Burnaby, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description:
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.
Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.
Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.
Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.
Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.
Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.
Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.
Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.
Promote the development of new CSP opportunities through the conversion of installation business activities.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.
Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.
Performs other duties and responsibilities as requested or required.

What You’ll Need
Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.

Requirements
Education: College degree, trade school or equivalent experience
Minimum Experience:
5 -8 years relevant
Engineering, field, or project management
Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation
Previous project supervisory experience

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP
Work environment committed to safety
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN




Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor manages technical operations, including project planning, financial oversight, and resource allocation. They are responsible for coaching team members, ensuring customer satisfaction, and maintaining high standards of safety and performance.

Requirements

Candidates must have 5-8 years of experience in engineering, field work, or project management within the electronic security, fire alarm, or building automation industries. A college degree, trade school certification, or equivalent experience is required.

Skills

Operations management
Project management
Team leadership
Financial analysis
Cost control
Customer satisfaction
Technical service
Mentoring
Performance management
Risk assessment
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Safety leadership

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Security Systems
Systems Integrator
Project Management
Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Financial Analysis
Contract Management
Resource Planning
Quality Control
Risk Management
OH&S Legislation
Customer Service
Team Leadership
Mentoring
Performance Management
Service Installation
Engineering Design
Sales Support
Inclusion and Diversity
Safety Policy
Microsoft Office Suite

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