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Added 23 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Financial-services or another highly regulated industry experience is particularly relevant to the role.
Added just now
FP
Manager Campaign Analytics SQL Pega CDH
FINTECH PROFESSIONALS CORP
Toronto, ON
- $50 to $65 CAD / hour
- Full-time
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
Added 16 mins ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
As a wholly owned subsidiary of Quanta Services, we provide engineering and design services across transmission & distribution, substations, protection & control, geomatics, civil &…
Added 16 mins ago
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Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Installs, programs, test, repairs, and services a substantial variety of security systems and equipment fire. Colleague is key interface for the provision of technical support and training…
Added 16 mins ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 16 mins ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague…
Added 16 mins ago
C
Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Installs, programs, test, repairs, and services a variety of security systems and equipment with guidance as needed. Colleague interface for the provision of technical support and training…
Added 16 mins ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 16 mins ago
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CCQ Security Technician
Convergint
Ottawa, ON · CA ON Ottawa
- Full-time
Installs, programs, test, repairs, and services a substantial variety of security systems and equipment fire. Colleague is key interface for the provision of technical support and training…
Added 16 mins ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services (CFMWS)
Wainwright, AB
- Full-time
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their…
Added 16 mins ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Program Support Manager, MFS will manage, develop, implement and evaluate MFS programs, services and initiatives to meet the needs of the military community, develop and maintain…
Added 16 mins ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…
Added 16 mins ago
CF
Assistant Mess Manager
Canadian Forces Morale and Welfare Services (CFMWS)
Goose Bay
- Full-time
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their…
Added 16 mins ago
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Life Enrichment Manager
Sunrise Senior Living
North Vancouver, BC · Sunrise at Lonsdale Square
- Full-time
At Sunrise Senior Living, we champion the quality of life for all seniors. As a Life Enrichment Manager, you create personalized Life Skills experiences that foster purpose, familiarity,…
Added 1 hour ago
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Manager - Diagnostic Imaging
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Added 1 hour ago
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Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
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Added 1 hour ago
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Added 1 hour ago
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North America Logistics Manager
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Added 1 hour ago
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Manager, Engineering
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Added 1 hour ago
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Data Steward (CCDB26A)
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Added 1 hour ago
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Global Account Manager
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…businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based,…
Added 1 hour ago
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Cashier - Key Holder
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As a Keyholder/MOD, your role is to ensure that store operations run smoothly in the absence of a store manager or assistant manager. Additional duties may include but are not limited to:
Added 1 hour ago
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Trust Administrator
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Toronto, ON
- Full-time
Legacy Private Trust is looking for a versatile trust or financial services industry professional to join our company! The Trust Administrator is responsible for providing high-quality…
Added 1 hour ago
CM
Human Resources Manager
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Kenora, ON
- Full-time
The HR Manager is part of the Branch Administrative team and reports directly to the Chief Executive Officer
Added 1 hour ago
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Human Resources Assistant
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Respond to routine employee and manager inquiries and direct more complex matters to the appropriate HR representative.

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada
CA BC Burnaby, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description:
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.
Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.
Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.
Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.
Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.
Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.
Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.
Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.
Promote the development of new CSP opportunities through the conversion of installation business activities.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.
Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.
Performs other duties and responsibilities as requested or required.

What You’ll Need
Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.

Requirements
Education: College degree, trade school or equivalent experience
Minimum Experience:
5 -8 years relevant
Engineering, field, or project management
Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation
Previous project supervisory experience

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP
Work environment committed to safety
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN




Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor manages technical operations, including project planning, financial oversight, and resource allocation. They are responsible for coaching team members, ensuring customer satisfaction, and maintaining high standards of safety and performance.

Requirements

Candidates must have 5-8 years of experience in engineering, field work, or project management within the electronic security, fire alarm, or building automation industries. A college degree, trade school certification, or equivalent experience is required.

Skills

Operations management
Project management
Team leadership
Financial analysis
Cost control
Customer satisfaction
Technical service
Mentoring
Performance management
Risk assessment
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Safety leadership

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Security Systems
Systems Integrator
Project Management
Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Financial Analysis
Contract Management
Resource Planning
Quality Control
Risk Management
OH&S Legislation
Customer Service
Team Leadership
Mentoring
Performance Management
Service Installation
Engineering Design
Sales Support
Inclusion and Diversity
Safety Policy
Microsoft Office Suite

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