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Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 3 hours ago
C
Manager, Engineering
Cvent
Fredericton, NB
- Full-time
We’re looking for a hands-on Engineering Manager to lead one or more Registration sprint teams - someone who combines strong people leadership with technical credibility. You will be…
Added 3 hours ago
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Senior Site Reliability Engineer (Edge Security)
Cvent
Fredericton, NB
- Full-time
…background and are interested in developing internal tools and automation, Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning,…
Added 4 hours ago
P
Gestionnaire de projets sénior - Senior Project Manager
Planiform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…opportunity for you! We are currently looking for a Project Manager to join our team. Planiform is experiencing rapid growth, with many projects currently underway and many more to…
Added 4 hours ago
SC
Technical Assignment Roster: Senior Full-Stack Contractor (React / Node / GCP)
Spareminds Consulting Services Inc
Toronto, ON
- Contract
Role: Senior Full-Stack Contractor (Frontend-Leaning) – Expression of Interest
Added 4 hours ago
GF
Electronics Engineer, Diagnostics & Data Acquisition
General Fusion Inc.
Richmond, BC
- Full-time
General Fusion is seeking a Senior Electronics Engineer to join our Controls & Electronics team. This team designs and supports the data acquisition, instrumentation, and control…
Added 4 hours ago
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Senior Product Manager
Fours
Vancouver, BC
- Full-time
We’re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You’ll lead the strategy, product…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 8 hours ago
C&
Senior Immigration Case Manager/Client Experience & Transformation
Caron & Partners LLP
Calgary, AB
- Full-time
We are looking for an experienced immigration professional to join our full-service immigration law firm in a senior role focused predominantly on our corporate immigration practice.
Added 9 hours ago
NB
Senior AI Scientist
National Bank of Canada
Montreal, QC
- Full-time
Within the Model Risk Management sector, you are part of a specialized growth team and report to the Senior Manager – AI Model Risk Management. Our team stands out for its combination of…
Added 9 hours ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves: (Certifications are highly preferred)
Added 10 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
…to its commercial result. You will work day to day with the Senior Marketing Manager, who sets priorities, budget and capacity, and with the Community & Media Lead, who directs the…
Added 10 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Produce the content for conference campaigns and named-account campaigns with the Senior Marketing Manager and the Field Marketing Manager: invitations, landing pages, expert-session…
Added 11 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 11 hours ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
…solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain…
Added 11 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
…solving complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise…
Added 17 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 19 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 23 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 day ago
SC
Operations Analyst - Entry to Mid Level
Sustainability consulting
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 1 day ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Drive operational excellence initiatives, process optimization, automation, and cost-efficiency programs.
Added 1 day ago
HH
Senior AI Automation & Platform Architect
Health Hue Digital
Remote, Canada
- Full-time
- Remote
…plastic surgery and medical spa clients. This is not a settings-manager role; it is an engineering-first…
Added 1 day ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 day ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Drive operational excellence initiatives, process optimization, automation, and cost-efficiency programs.
Added 1 day ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada
CA BC Burnaby, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description:
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.
Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.
Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.
Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.
Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.
Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.
Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.
Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.
Promote the development of new CSP opportunities through the conversion of installation business activities.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.
Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.
Performs other duties and responsibilities as requested or required.

What You’ll Need
Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.

Requirements
Education: College degree, trade school or equivalent experience
Minimum Experience:
5 -8 years relevant
Engineering, field, or project management
Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation
Previous project supervisory experience

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP
Work environment committed to safety
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN




Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Operations Supervisor manages technical operations, including project planning, financial oversight, and resource allocation. They are responsible for coaching team members, ensuring customer satisfaction, and maintaining high standards of safety and performance.

Requirements

Candidates must have 5-8 years of experience in engineering, field work, or project management within the electronic security, fire alarm, or building automation industries. A college degree, trade school certification, or equivalent experience is required.

Skills

Operations management
Project management
Team leadership
Financial analysis
Cost control
Customer satisfaction
Technical service
Mentoring
Performance management
Risk assessment
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Safety leadership

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Security Systems
Systems Integrator
Project Management
Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Financial Analysis
Contract Management
Resource Planning
Quality Control
Risk Management
OH&S Legislation
Customer Service
Team Leadership
Mentoring
Performance Management
Service Installation
Engineering Design
Sales Support
Inclusion and Diversity
Safety Policy
Microsoft Office Suite

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