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Added 13 mins ago
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Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 57 mins ago
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Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Senior Software Engineer leads implementation of complex features and epics, owns technical design end to end, and multiplies the pod's output - both by mentoring other engineers and by…
Added 57 mins ago
CC
Plant Production Manager
Clearly Canadian
Ottawa, ON
- Full-time
…initiatives, and communicating operational updates and issues to senior…
Added 58 mins ago
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Manager, Engineering
Cvent
Fredericton, NB
- Full-time
…experiences. These are high-visibility projects that span multiple engineering teams and require a leader who can drive technical direction, align stakeholders, and ship at scale without…
Added 58 mins ago
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Senior Software Engineer
Cvent
Fredericton, NB
- Full-time
We are seeking a Senior Software Engineer to join our Splash team!
Added 58 mins ago
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Senior Site Reliability Engineer (Edge Security)
Cvent
Fredericton, NB
- Full-time
As a Senior SRE on the SRE Security team, you will be a core platform owner. You will own the infrastructure, carry the on-call rotation, handle the requests that gate deploys and customer…
Added 58 mins ago
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Product Manager
Cvent
Fredericton, NB · Virtual, UNAVAILABLE
- Full-time
Contribute to the definition and evaluation of AI-powered features, working with senior product leaders and Engineering to set quality criteria and review results.
Added 1 hour ago
SA
Survey Crew Chief (Intermediate/Senior)
Scheffer Andrew Ltd.
Edmonton, AB
- Full-time
We are currently seeking a Survey Crew Chief (Intermediate/Senior) to join our Edmonton team. This role is ideal for an experienced field survey professional with strong technical judgment,…
Added 1 hour ago
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Software Developer Intern (Summer 2027)
Dawson
Toronto, ON
- Internship
…Software Developer Intern, you'll own real features on production systems from your first week, whether that's a React interface used by investment professionals, a Python service powering…
Added 1 hour ago
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Software Developer Intern (Winter 2027)
Dawson
Toronto, ON
- Internship
…Software Developer Intern, you'll own real features on production systems from your first week, whether that's a React interface used by investment professionals, a Python service powering…
Added 1 hour ago
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Gestionnaire de projets sénior - Senior Project Manager
Planiform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our custom-built systems support the distribution centres, e-commerce operations and retail stores of some of the world’s leading brands. From design to installation, our multidisciplinary…
Added 1 hour ago
RP
Vice President Finance
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
10-15 years of progressive finance experience, including significant senior leadership experience.
Added 1 hour ago
GF
Electronics Engineer, Diagnostics & Data Acquisition
General Fusion Inc.
Richmond, BC
- Full-time
General Fusion is seeking a Senior Electronics Engineer to join our Controls & Electronics team. This team designs and supports the data acquisition, instrumentation, and control…
Added 1 hour ago
GF
Talent Acquisition Partner
General Fusion Inc.
Richmond, BC
- Full-time
…responsibility for a portfolio of General Fusion's technical, engineering, and scientific roles, and will provide support for business roles as needed. This role combines recruitment…
Added 1 hour ago
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Senior Product Manager
Fours
Vancouver, BC
- Full-time
We’re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You’ll lead the strategy, product…
Added 1 hour ago
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Senior Solutions Engineer
Fours
Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
We’re hiring a Senior Solutions Engineer to work directly at the intersection of product engineering and customer integrations.
Added 1 hour ago
MT
Senior Staff Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
…legacy core: the ledger, product, payments, card and compliance systems a bank actually runs on. As a Senior Staff Engineer, you would help to shape decisions, pressure-test them, and own…
Added 1 hour ago
MT
Senior Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
…legacy core: the ledger, product, payments, card and compliance systems a bank actually runs on. You would be involved in many big design decisions from day one. It also means correctness…
Added 1 hour ago
MT
Staff Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
…legacy core: the ledger, product, payments, card and compliance systems a bank actually runs on. As a Staff Software Engineer, you would own a domain service outright: its schema, its API,…
Added 2 hours ago
TS
Senior Healthcare Architectural Technologist
TalentSphere Staffing Solutions
New Westminster, BC
- Full-time
Resolve technical challenges involving building systems, healthcare equipment, and construction details.
Added 4 hours ago
MS
Digital Payload Architect
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 4 hours ago
C
VP Consulting Services, Banking & Financial Services
CGI
Montreal, QC
- Full-time
Bachelor's degree in Business, Technology, Engineering, Information Systems or a related discipline. An MBA or advanced degree is an asset.
Added 4 hours ago
A
Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
As a Senior AI Architect, you are a principal-level technical and strategic leader responsible for designing, deploying, and scaling agentic AI solutions in production environments.
Added 4 hours ago
NM
Director, Project Controls Red Chris Block Cave
Newmont Mining Corporation
Vancouver, BC
- Full-time
Lead the regional project controls function for major capital projects by establishing best-in-class systems, processes, and teams that enable accurate forecasting, risk management,…
Added 5 hours ago
LC
Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
As a Senior Process Engineer, you will be responsible for the full scope of projects, including development, planning, execution and implementation of manufacturing processes for new and…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada
CA BC Burnaby, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description:
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.
Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.
Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.
Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.
Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.
Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.
Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.
Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.
Promote the development of new CSP opportunities through the conversion of installation business activities.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.
Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.
Performs other duties and responsibilities as requested or required.

What You’ll Need
Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.

Requirements
Education: College degree, trade school or equivalent experience
Minimum Experience:
5 -8 years relevant
Engineering, field, or project management
Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation
Previous project supervisory experience

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP
Work environment committed to safety
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN




Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor manages technical operations, including project planning, financial oversight, and resource allocation. They are responsible for coaching team members, ensuring customer satisfaction, and maintaining high standards of safety and performance.

Requirements

Candidates must have 5-8 years of experience in engineering, field work, or project management within the electronic security, fire alarm, or building automation industries. A college degree, trade school certification, or equivalent experience is required.

Skills

Operations management
Project management
Team leadership
Financial analysis
Cost control
Customer satisfaction
Technical service
Mentoring
Performance management
Risk assessment
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Safety leadership

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Security Systems
Systems Integrator
Project Management
Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Financial Analysis
Contract Management
Resource Planning
Quality Control
Risk Management
OH&S Legislation
Customer Service
Team Leadership
Mentoring
Performance Management
Service Installation
Engineering Design
Sales Support
Inclusion and Diversity
Safety Policy
Microsoft Office Suite

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