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Added 2 mins ago
AE
Metallurgical Technician
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
…they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those…
Added 2 mins ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Participate in developing and maintaining IT disaster recovery plans and respond to incidents in accordance with business continuity procedures.
Added 2 mins ago
K
General Supervisor, Shop and Field
Komatsu
Saskatoon, SK
- Full-time
General Supervisor, Shop and Field 11/9/26 Saskatoon, Saskatchewan, CAN, S7P 0B3 37430 Onsite Position
Added 2 mins ago
HA
Service Technician
HSL Automation Ltd.
Port Coquitlam, BC
- Full-time
The successful applicant will be responsible for start-up & commissioning, field/shop troubleshooting, service and repair as well as technical support for all products offered. Customer…
Added 1 hour ago
WC
Creative Content Producer
Woola Capital
Coquitlam, BC
- Full-time
Some people see a mechanical room, a construction site or a technician working on a rooftop.
Added 1 hour ago
IR
Service Coordinator
Ingersoll Rand
Mississauga, ON
- Full-time
…delivering exceptional customer service, scheduling and supporting field technicians, managing service-related administrative activities, and ensuring operational excellence while…
Added 1 hour ago
KC
Telecommunications Technician
KonnecTel Communications Inc.
AB · Edmonton, AB
- Full-time
Role Description The Telecommunications Technician role is a full-time, on-site position based in Edmonton, AB. In this role, the technician installs and maintains structured cabling,…
Added 1 hour ago
PP
Oil & Lube Service Field Technician
Park Paving Ltd.
Sherwood Park, AB
- Full-time
…large fleet of heavy equipment and vehicles as part of our business and we are looking for a OIL & LUBE SERVICE FIELD TECHNICIAN to work out in the field and help support our company's…
Added 1 hour ago
PP
Heavy Duty Field Technician
Park Paving Ltd.
Sherwood Park, AB
- Full-time
Park Paving is a locally owned and operated company and has been in business for over 50 years as one the largest road construction contractors in Edmonton. We are looking for a steady…
Added 1 hour ago
PA
Aquaculture Production Technician
PureLine Aquatic Farms
Toronto, ON
- Full-time
If it does, you'll play a central role in how this system is built and run, contributing directly to the production decisions that shape the business.
Added 1 hour ago
SC
Heavy Equipment Technician (Prince George, BC)
Sterling Crane
Prince George, BC
- Full-time
Sterling Crane has an exciting opportunity for a Heavy Equipment Technician (Journeyperson/Red Seal) based in our Prince George, BC branch. This is a full-time position (40 hours per week)…
Added 2 hours ago
N
Maintenance Technician IV
Novonesis
Ottawa, ON
- Full-time
Join Novonesis as our new Maintenance Technician IV and use your technical expertise to help keep our Ottawa operations safe, reliable, and performing at their best.
Added 2 hours ago
M
Senior Electro-Mechanical Assembly Technician
MMIST
Ottawa, ON
- Full-time
Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa™ family of GPS guided parafoils,…
Added 2 hours ago
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Operations Analyst
Trooh
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Assist in the design of scalable reporting solutions to monitor field operations, ticketing workflows, and digital screen uptime.
Added 3 hours ago
WG
Automotive Service Equipment Technician
Wagonmaster Group
AB · Calgary, Alberta
- Full-time
This is a varied position that combines hands-on mechanical work, problem-solving, customer support and occasional field service. The successful candidate will be comfortable working…
Added 3 hours ago
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CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
Diploma from a community college in a field related to child/youth development, behaviour management and social problem solving skill development or Certification from an accredited Ontario…
Added 3 hours ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
Diploma from a community college in a field related to child/youth development, behaviour management and social problem solving skill development or Certification from an accredited Ontario…
Added 3 hours ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and East
York Catholic District School Board
Aurora, ON
- Temporary
Diploma from a community college in a field related to child/youth development, behaviour management and social problem solving skill development or Certification from an accredited Ontario…
Added 3 hours ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area South and West
York Catholic District School Board
Aurora, ON
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Diploma from a community college in a field related to child/youth development, behaviour management and social problem solving skill development or Certification from an accredited Ontario…
Added 3 hours ago
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Field Operations Supervisor
TELECO
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- Full-time
The Field Operations Supervisor will assign work, provide direction, monitor project progress, approve completed field activities, conduct quality inspections, and address technician…
Added 3 hours ago
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Licensed 310T Mechanic Afternoon Shift Sign-On Bonus $10 000
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- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 3 hours ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
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Added 3 hours ago
Apprentice Service Technician (Spruce Grove Hyundai)
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Added 4 hours ago
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Added 4 hours ago
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Convergint

Security Systems Technician - Service Focused

Edmonton, AB, Canada
CA AB Edmonton, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”
Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need
Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

 Requirements:
Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM
  


Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Security Systems Technician will provide technical support, troubleshooting, and maintenance for fire, security, and building automation systems. They are responsible for responding to service calls, performing repairs, and ensuring systems are operating optimally for customers.

Requirements

Candidates must have at least two years of relevant field service experience and a strong technical background in security or building automation systems. A diploma in electronics is preferred, along with excellent customer service skills and the ability to work under pressure.

Skills

Security systems
Fire alarm systems
Building automation
Troubleshooting
Technical support
Systems maintenance
Programming
Customer service
Field service
Repair
Debugging
Technical assistance
Equipment testing
Reporting
Safety compliance

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Fleet Vehicle
Colleague Assistance Program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Fire Alarm
Building Automation
Field Service
Troubleshooting
Electronics
Systems Integration
Maintenance
Repair
Technical Support
Programming
Life Safety
Customer Support
Service Calls
Emergency Response
Health and Safety
Invoicing
Job Cost Tracking
Equipment Testing
Preventive Maintenance

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