Jobs in Canada

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Added 29 mins ago
AM
Service Coordinator
Ambient Mechanical Ltd
Vaughan, ON
- Full-time
The Service Coordinator plays an integral role in delivering an exceptional customer experience by ensuring service requests are handled promptly, commitments are met, and communication is…
Added 4 hours ago
CG
Dispatcher
Canadoor Garage Doors
Barrie, ON
- Full-time
Dispatch technicians across Ontario and to national accounts as needed.
Added 13 hours ago
Dispatch Coordinator
FortisBC
Castlegar, BC
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 14 hours ago
F
Dispatch Coordinator
FortisBC
Castlegar, BC
- Full-time
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 15 hours ago
LM
Branch Coordinator
Leavitt Machinery
Cassidy, BC
- Full-time
Leavitt Machinery is looking for a customer service-oriented Branch Coordinator to join our team in Nanaimo, British Columbia. As the Branch Coordinator, you will be responsible for…
Added 17 hours ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
Experience with QuickBooks Online and dispatch, routing or field-service software
Added 17 hours ago
MC
Materials Coordinator
Motor Coach Industries
Winnipeg, MB
- $54,000 CAD / year
- Full-time
Communicate job schedules to shop floor personnel through the use of dispatch/Kanban techniques.
Added 18 hours ago
MC
Materials Coordinator
Motor Coach Industries
Winnipeg, MB
- $54,000 CAD / year
- Full-time
Communicate job schedules to shop floor personnel through the use of dispatch/Kanban techniques.
Added 19 hours ago
T(
Operations Coordinator - Part Time
TEN (Transportation Equipment Network)
Mississauga, ON
- Part-time
Dispatch trailers to customers, deliveries and pick-ups as required.
Added 19 hours ago
T(
Bilingual Incident Coordinator
TEN (Transportation Equipment Network)
Moncton, NB
- Full-time
The Incident Coordinator, specializing in breakdown service, provides critical support to customers facing vehicle breakdowns, ensuring timely assistance and effective solutions. This role…
Added 19 hours ago
TC
Operations Coordinator - Part Time
TEN Canada
Mississauga, ON
- Part-time
Dispatch trailers to customers, deliveries and pick-ups as required.
Added 19 hours ago
TC
Bilingual Incident Coordinator
TEN Canada
Moncton, NB
- Full-time
The Incident Coordinator, specializing in breakdown service, provides critical support to customers facing vehicle breakdowns, ensuring timely assistance and effective solutions. This role…
Added 19 hours ago
IG
Transportation Coordinator
Insight Global
East Gwillimbury, ON
- $18.5 to $19 CAD / hour
- Contract
Insight Global is looking for a Transportation Coordinator to join our retail client's Transportation team in the GTA for a 6 month contract (with potential extension). This is a fully…
Added 20 hours ago
BG
Inventory - Rental Coordinator
Brandt Group of Companies
Calgary, AB
- Full-time
The Parts Inventory & Rental Coordinator is responsible for centrally managing parts inventory and rental assets to support Positioning Technology Operations across Western Canada. This…
Added 20 hours ago
BG
Inventory - Rental Coordinator
Brandt Group of Companies
Calgary, AB
- Full-time
The Parts Inventory & Rental Coordinator is responsible for centrally managing parts inventory and rental assets to support Positioning Technology Operations across Western Canada. This…
Added 21 hours ago
M
Operations Coordinator
Mammoet
Sudbury, ON
- Full-time
The Operations Coordinator supports the planning and execution of heavy lift and transport projects while assisting with sales activities, customer requests, quotes, and proposals. Working…
Added 21 hours ago
IG
Transportation Coordinator
Insight Global
East Gwillimbury, ON
- $18.65 CAD / hour
- Contract
Insight Global is looking for a Transportation Coordinator (Nightshift or Day Shift) to join our retail client's Transportation team in the GTA for a 6 month contract. This is a fully…
Added 21 hours ago
D
Bilingual Logistics Dispatcher
Dynacare
Ottawa, ON · Brampton, ON
- Contract
…transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient…
Added 21 hours ago
O
Investigations Coordinator
Ornge
Mississauga, ON
- Contract
Join a team dedicated to improving safety and accountability across the organization. As an Investigations Coordinator, you'll play a pivotal role in the incident management process,…
Added 1 day ago
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Service Coordinator - Security Systems
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 2 days ago
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Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
Flexibility to work rotating shifts between 6:00 a.m
Added 2 days ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
Flexibility to work rotating shifts between 6:00 a.m
Added 3 days ago
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Dispatch Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
3+ years of experience in trucking industry and/or dispatch experience.
Added 3 days ago
CL
Logistics Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
3+ years of experience in trucking industry and/or dispatch experience.
Added 3 days ago
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Logistics Coordinator - Regina SK
BASF
Regina, SK
- Full-time
Now hiring! Logistics Coordinator - Regina SK

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada
CA NS Dartmouth, Canada

Full-time

Apply on convergint.wd501.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”
Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.
Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.
Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.
Plans and schedules service agreement work orders to “complete” as required.
Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.
Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.
Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.
Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
Accurate entry and reconciliation of timesheets on a weekly basis.
Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.
Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.
Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.
Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.
Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.
Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.
May build reports, and handle and control customer keys for service technicians.
Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.
Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need
Solid telephone and personal customer service skills and ability to work under pressure
Solid proficiency in Microsoft Outlook, Excel, and Word skills
Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
Solid organizational skills and the ability to handle multiple projects tasks simultaneously
Excellent attention to detail
Good verbal, written and interpersonal communication skills
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
Shows initiative – regularly engages in proactive behavior and looks for opportunities
Strong ability to facilitate a collaborative working environment for customers and team members

Requirements:
Diploma and/or certificate in Business Administration or related office experience required.
Minimum one year previous call center, dispatch, customer service or administrative experience required.
Experience in security industry is preferred.

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS


Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply on convergint.wd501.myworkdayjobs.com About employer

More about this job

Responsibilities

The Service Coordinator manages incoming customer service calls, dispatches technicians, and handles scheduling and work order maintenance. They also perform administrative tasks such as invoicing, timesheet reconciliation, and providing support to project managers and technicians.

Requirements

Candidates must have a diploma or certificate in Business Administration or equivalent office experience. A minimum of one year of experience in a call center, dispatch, or administrative role is required, with preference given to those with security industry experience.

Skills

Customer Service
Dispatching
Scheduling
Work Order Management
Data Entry
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Literacy
Accounts Receivable
Accounts Payable
Communication Skills
Organizational Skills
Problem Resolution
Time Management
Attention To Detail

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
RRSP Employer Contribution
Safety-focused work environment
Colleague Assistance Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Security Systems
Dispatching
Work Orders
iCare
Spectrum
IPlan
Customer Service
Administrative Support
Scheduling
Invoicing
Purchase Orders
Data Entry
Timesheet Reconciliation
Service Agreements
Subcontractor Management
Customer Satisfaction
Security Industry
Business Administration
Call Center
Reporting
On-Call Procedures
Service Quotes
Warranty Documentation
Microsoft Office Suite

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Work requirements

Jobs in Canada