Jobs in Canada

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Added 2 mins ago
MC
Licensed Financial Services Associate - Full Time
Meridian Credit Union
Port Colborne, ON
- $60,000 to $64,000 CAD / year
- Full-time
As a senior member of the branch sales/leadership team, the primary responsibilities for this position will be to understand the financial needs of our Members and provide the appropriate…
Added 17 mins ago
HG
Chief Business Officer
Humankind Global Recruitment
Dartmouth, NS
- Full-time
8–10+ years of senior leadership experience with a proven record of growing revenue sustainably and managing a P&L.
Added 17 mins ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
…compensation analytics and insights, and ensure compliance with corporate governance and regulatory…
Added 17 mins ago
DI
Cost Accounting Manager
Drake International
Vaughan, ON
- Full-time
…working closely with Operations, Production, Supply Chain, and senior leadership to improve costing accuracy, operational efficiency, and financial…
Added 17 mins ago
DI
General Manager
Drake International
Cambridge, ON
- $100,000 to $140,000 CAD / year
- Full-time
Autonomy: Significant independence over day-to-day, weekly and monthly business operations, while working collaboratively with senior group leadership
Added 47 mins ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
You will oversee the preparation of executive-level reports, dashboards, portfolio summaries, and decision-support materials for senior leadership and corporate stakeholders.
Added 1 hour ago
LI
Finance Accounting Manager
Leaf Infusions Inc.
New Westminster, BC
- Full-time
…accounts payable, accounts receivable, reconciliations, payments, corporate credit cards, payroll support, period-end processes, and regulatory…
Added 3 hours ago
I
Controller
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $130,000 to $160,000 CAD / year
- Full-time
isgSearch is hiring a Corporate Controller on behalf of our client. This is a senior leadership role: you'll lead a finance team of seven and work directly with ownership on decisions that…
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 3 hours ago
MS
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
- Full-time
As part of the Corporate Finance team, the Senior Finance Manager, Accounting and External Reporting leads all aspects of corporate consolidations process, corporate accounting and external…
Added 3 hours ago
CA
Senior Corporate Development Coordinator
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
The Senior Corporate Development Coordinator is responsible for providing coordination and executive support to the Corporate Development Group, including both Traditional and Corporate…
Added 3 hours ago
TA
Senior Associate, Corporate Development-FR
Top Aces
Dorval, QC
- Full-time
Opportunity to advance to senior leadership roles within the Corporate Development or Finance departments.
Added 3 hours ago
TA
Director, Financial Planning & Analysis and Capital Investment - International Division-FR
Top Aces
Dorval, QC
- Full-time
Support the division’s Senior Leadership Team (SLT) to evaluate and review new business and investment opportunities, including new business pricing, client Total Cost of Ownership (TCO),…
Added 3 hours ago
M
Senior Manager / Manager, Recovery & Restructuring (Full Time)
MNP
Montreal, QC
- Full-time
Assist with leading the proposal, planning and delivery of corporate insolvency services including identifying the strategic, operational and financial challenges of a business,…
Added 3 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
The firm is seeking a Non-Equity Partner in US Corporate Tax to lead an established and growing US tax practice. This role will take ownership of compliance and advisory delivery across a…
Added 8 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
MB · Manitoba, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…or a related financial field, along with at least 7 years of senior-level experience in financial administration or corporate services, including experience working within a First Nation…
Added 8 hours ago
D
Senior Advisor, Legal and regulatory compliance
Desjardins
Levis, QC
- Full-time
As a senior legal and regulatory compliance advisor, you help design, institute and coordinate the compliance framework and enforce related rules. You help ensure that oversight measures…
Added 8 hours ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
…marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory…
Added 8 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 8 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 9 hours ago
DA
Corporate Tax Partner
DSW ABL Advisory
Burlington, ON
- Full-time
Added 9 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
We are looking for a Senior Accountant – Cross Border Tax to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 10 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
SK · Saskatchewan, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…or a related financial field, along with at least 7 years of senior-level experience in financial administration or corporate services, including experience working within a First Nation…
Added 10 hours ago
WT
Director Project Delivery
Waterfront Toronto
Toronto, ON
- $125,000 to $145,000 CAD / year
- Full-time
…Delivery Department. The Project Director is a highly experienced senior project management professional responsible for overseeing, directing, and managing the design, approvals,…

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada
CA NS Dartmouth, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”
Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.
Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.
Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.
Plans and schedules service agreement work orders to “complete” as required.
Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.
Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.
Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.
Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
Accurate entry and reconciliation of timesheets on a weekly basis.
Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.
Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.
Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.
Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.
Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.
Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.
May build reports, and handle and control customer keys for service technicians.
Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.
Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need
Solid telephone and personal customer service skills and ability to work under pressure
Solid proficiency in Microsoft Outlook, Excel, and Word skills
Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
Solid organizational skills and the ability to handle multiple projects tasks simultaneously
Excellent attention to detail
Good verbal, written and interpersonal communication skills
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
Shows initiative – regularly engages in proactive behavior and looks for opportunities
Strong ability to facilitate a collaborative working environment for customers and team members

Requirements:
Diploma and/or certificate in Business Administration or related office experience required.
Minimum one year previous call center, dispatch, customer service or administrative experience required.
Experience in security industry is preferred.

Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS


Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages incoming customer service calls, dispatches technicians, and handles scheduling and work order maintenance. They also perform administrative tasks such as invoicing, timesheet reconciliation, and providing support to project managers and technicians.

Requirements

Candidates must have a diploma or certificate in Business Administration or equivalent office experience. A minimum of one year of experience in a call center, dispatch, or administrative role is required, with preference given to those with security industry experience.

Skills

Customer Service
Dispatching
Scheduling
Work Order Management
Data Entry
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Literacy
Accounts Receivable
Accounts Payable
Communication Skills
Organizational Skills
Problem Resolution
Time Management
Attention To Detail

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
RRSP Employer Contribution
Safety-focused work environment
Colleague Assistance Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Security Systems
Dispatching
Work Orders
iCare
Spectrum
IPlan
Customer Service
Administrative Support
Scheduling
Invoicing
Purchase Orders
Data Entry
Timesheet Reconciliation
Service Agreements
Subcontractor Management
Customer Satisfaction
Security Industry
Business Administration
Call Center
Reporting
On-Call Procedures
Service Quotes
Warranty Documentation
Microsoft Office Suite

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