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Added 16 days ago
Operations Analyst - (12 Month Contract)
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Maintains and further develops databases or decision support tools and systems
Added 16 days ago
Bridges & Structures Engineer
RailWorks
Ottawa, ON
Is competent to perform any of the following functions as they apply to the particular engineering work to be performed:
Added 16 days ago
TT
Technology Lead (Director), Enterprise Platforms and Operations
Tundra Technical Solutions
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- $140,000 to $145,000 CAD / year
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Ecosystem Synergy & Debt Reduction: Architect seamless integrations across disparate systems to remove operational friction, eliminate redundant applications, and systematically reduce…
Added 16 days ago
Civil CAD Technician - Mining
JDS Energy & Mining
Vancouver, BC
…infrastructure projects across our operations. This role will support engineering and construction teams by producing high-quality drawings and models for mine sites, heavy civil…
Added 16 days ago
Civil CAD Designer - Mining
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Vancouver, BC
…infrastructure projects across our operations. This role will support engineering and construction teams by producing high-quality drawings and models for mine sites, heavy civil…
Added 19 days ago
Distribution Designer/Technologist
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We offer an extensive array of comprehensive engineering design and design/build services encompassing power system engineering, design-build services for utilities, joint use and…
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AA
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- Full-time
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Added 21 days ago
Coordinator, Construction Services
Defence Construction Canada
Cold Lake, AB
Minimum: college diploma in engineering, applied science or related field with four years’ relevant experience, or the equivalent
Added 1 month ago
DG
Small Works Estimator
Dexterra Group
Mississauga, ON
- Full-time
Added 1 month ago
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Technician, Electrical and Instrumentation
BBA Consultants
Saguenay, QC
- Full-time
Develop and prepare engineering deliverables and drawings and possibly even program control systems
Added 3 months ago
DG
Site Technical Manager (Fourth Class Power Engineer Certification or BES 1 or 2 - NS)
Dexterra Group
Halifax, NS
- Full-time
…facilities. This hands-on role is responsible for ensuring building systems operate safely, efficiently, and in compliance with contractual and regulatory…
Added 2 months ago
H
Senior Project Manager, Environmental Assessments and TRPAPs
HDR
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- Full-time
…HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to…
Added 1 month ago
ZA
Licensed Technician - Maple Hyundai - 25121
Zanchin Automotive Group
Vaughan, ON
- Full-time
inspect vehicle engine in operation, road test motor vehicle, and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate…
Added 21 days ago
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Production Technician
Gastops Limited
Ottawa, ON
- Full-time
…sensors, turbine blade health sensors, and at-line oil analysis…
Added 25 days ago
SE
Field technician
SMS Equipment Inc.
Val-d'Or, QC
- Full-time
Minimum 3 years of experience in troubleshooting electrical and hydraulic systems.
Added 19 days ago
Millwrights afternoon shift
Dare Foods Limited
Kitchener, ON
Assembles, disassemble, modify mechanical equipment working from engineering drawings, field sketches, other related documents and verbal instruction needed to perform assigned duties
Added 2 months ago
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5G RAN Integration and Verification Specialist
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Ottawa, ON · Kanata, ON
- Full-time
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Added 16 days ago
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Senior Software Developer, AI
TextNow
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- Full-time
We're looking for a Senior Software Developer who can help transform AI opportunities into production-ready systems, partner with stakeholders across the business, and accelerate TextNow's…
Added 16 days ago
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Senior Performance Testing Engineer
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- $75,000 to $95,000 CAD / year
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Added 19 days ago
Associate or Vice President Full Stack Engineer
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Added 18 days ago
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Senior Development Lead - (Cloud /Payment Systems)
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Added 23 days ago
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Senior SOC Analyst
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Added 1 month ago
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Added 2 months ago
Security Systems Technical Lead
Convergint Technologies Ltd
Calgary, AB
…customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system…
Added 18 days ago
FH
Analyst, Business Systems
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Surrey, BC
- Full-time
The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community…

Convergint Technologies Ltd

Security Systems Technical Lead

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Jul 17, 2026

Original job description

Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system start-up/check-out, certification, and related customer training on projects. The Technical Lead may also service and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. The Technical Lead provides technical supervision, coaching, and mentoring to field colleagues with respect to the installation and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time schedules

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technical Lead.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, tests, repairs, and services a substantial variety of systems and equipment relating to electronic security. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency
Oversee the technicians on the customer site including managing weekly working rotations to ensure all planned and break-in work is handled in a timely, efficient manner. Completing weekly timesheet approvals, mid-year and annual performance reviews, providing technical training, guidance and support, and liaising with Convergint office
Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
Work with technicians and customers on improvement opportunities to enhance Customer’s operational needs including maximizing efficiencies.
Work with Installation group, service group and dispatch to coordinate field resources to support work volumes and schedules of execution
Capable of operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
Consult with management and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Provide sales support to advance Convergint growth opportunities in our marketplace.
Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Actively promote Convergint’s CSP program to our customers in conjunction with the service team and may perform quality assurance visits.
Using technical knowledge, skills and experience, mentor and train less experienced staff. Provides technical guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding technical team (Project and/or Service Specialists).
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures. Promote and enforce company health and safety policies and procedures. Review and sign all relevant safety paperwork.
Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Keeps up to date and informed on all company policies.
Always presents a professional image of Convergint in appearance and behaviour.
Performs other duties and responsibilities as requested or required.

What You’ll Need

Strong customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.
Solid ability to read blueprints and drawings: solid math skills.
Strong programming skills and proven ability to troubleshoot problems and look for solutions
Demonstrates initiative – regularly engages in proactive behaviour and looks for opportunities
Strong analytical skills necessary to resolve problems and look for solutions
Good financial skills related to cost control.
Good coaching, mentoring, and staff development skills.
Good verbal, written and interpersonal communication skills
Advanced organizational skills and the ability to handle multiple projects simultaneously
Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements:

Diploma in electronics, electrical or mechanical preferred.
Relevant trade experience an asset.
Minimum of five years of previous, relevant field experience required.
Experience in electronic security

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#CAL

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More about this job

Responsibilities

The Security Systems Technical Lead is responsible for the installation, programming, and maintenance of complex electronic security systems while providing technical supervision and mentoring to field technicians. This role ensures projects are delivered on time and within budget while maintaining high levels of customer satisfaction.

Requirements

Candidates must have a minimum of five years of relevant field experience in electronic security or related systems. A diploma in electronics, electrical, or mechanical fields is preferred, along with strong technical, analytical, and communication skills.

Skills

Security systems
Technical support
System installation
Programming
System commissioning
Blueprint reading
Troubleshooting
Staff mentoring
Project management
Customer service
Electronic security
Building automation
Fire alarm systems
Financial cost control
Analytical skills
MS Office

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Technical Lead
Electronic Security
Building Automation
Fire Alarm Systems
System Installation
System Commissioning
Blueprint Reading
Troubleshooting
Mentoring
Project Management
Customer Support
Field Service
Cost Control
MS Office
Electronics
Electrical
Mechanical
Health and Safety
Quality Assurance
Technical Supervision
System Maintenance
Wiring Diagrams
Schematics
Performance Reviews
Dispatch Coordination
Sales Support
Risk Management
CSP Program
Convergint

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