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Added 6 mins ago
A
Workfront Fusion Integration Specialist [AQ-21696]
Aquent
Toronto, ON
- $55 to $85 CAD / hour
- Contract
…the technology landscape, connecting and optimizing critical systems. If you thrive on unraveling complex technical puzzles, diving deep into system architecture, and becoming the go-to…
Added 51 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 51 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 2 hours ago
CI
Analyst Intern (Nuclear)
Calian in Space & Technology
Ottawa, ON
- Internship
…Protection, Decommissioning, Waste management, and cutting-edge Systems Engineering and…
Added 3 hours ago
A
Architecte de solution WEB
Astek
Montreal, QC
- Full-time
Added 6 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 6 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 6 hours ago
TF
EHS Specialist I
Thermo Fisher Scientific
Whitby, ON
- Full-time
o Make recommendations for improving containment, engineering controls etc., where necessary
Added 8 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 9 hours ago
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Project Engineering Manager
Worley
Vancouver, BC
- Full-time
Ensure engineering and design systems, technical specifications, models, standard drawings and data-management systems are appropriately established and effectively used.
Added 10 hours ago
TT
Systems Specialist (Signals) (13530)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Looking for a new and exciting job opportunity? We are looking for a Systems Specialist (Signals) to join our Engineering Team! As part of the Engineering Department, you will be…
Added 11 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 12 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 14 hours ago
CO
Senior Specialist, HVAC
City of Brampton
Brampton, ON
- Full-time
Working with and reporting to the Supervisor, Inspections, the Senior Specialist, HVAC is responsible for the plans review and inspection of the Mechanical HVAC components of permit…
Added 14 hours ago
GB
Validation Specialist – Middleware Solutions
GeoTraceability by OPTEL
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Validation Specialist is responsible for creating and maintaining validation documents, such as internal validation protocols, Installation Qualification (IQ), Operational Qualification…
Added 14 hours ago
CI
Manager, RF & Antenna Research and Technology
Calian in Space & Technology
Ottawa, ON
- Full-time
…role works closely with Product Development and RF & Antenna Systems to transition emerging technologies into customer-focused solutions while leveraging Core Engineering capabilities to…
Added 14 hours ago
CI
Manager, RF & Antenna Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced GNSS-based systems, including CRPA products, anti-jam technologies, smart antennas, and Alternative PNT solutions. The…
Added 14 hours ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 17 hours ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
Garaventa Lift is seeking a Technical Support & Training Specialist to provide troubleshooting support and product training for our accessibility and mobility equipment. This role is…
Added 19 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 20 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 20 hours ago
PC
Specialist – IT Apps Dev
Parkland Corporation
Calgary, AB
- Full-time
…modern web applications with a variety of existing backend systems. This role includes supporting and enhancing our current Angular application while also contributing to the development of…
Added 21 hours ago
RR
Product specialist - (information technology) it
Rose Rocket
Toronto, ON
- From $52.87 CAD / hour
- Full-time
- Hybrid
Provide advice on information systems strategy, policy, management and service delivery
Added 21 hours ago
CT
Senior Security Systems Technician
Convergint Technologies Ltd
NB
- $30 to $38 CAD / hour
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 21 hours ago
Security Systems Technician - Service Focused
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…

Convergint Technologies Ltd

Security Systems Technician - Service Focused

AB, Canada

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Job details

Posting language: English
Posted: Sep 30, 2026

Original job description

Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

Requirements:

Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

The Security Systems Technician provides technical support, troubleshooting, and maintenance for fire, security, and building automation systems. They are responsible for responding to service calls, performing repairs, and ensuring customer satisfaction through professional service delivery.

Requirements

Candidates must have at least two years of relevant field service experience and a strong technical background in security or building automation systems. A diploma in electronics is preferred, along with the ability to work independently and provide exceptional customer service.

Skills

Technical Support
Troubleshooting
Systems Maintenance
Repair
Programming
Customer Service
Field Service
Fire Alarm Systems
Security Systems
Building Automation Systems
Systems Integration
Debugging
Technical Documentation
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
RRSP Employer Contribution
Fleet Vehicle
Colleague Assistance Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Fire Alarm
Building Automation
Field Service
Troubleshooting
Electronics
Systems Integration
Maintenance
Repair
Programming
Technical Support
Customer Support
Life Safety
Service Calls
Emergency Response
Hardware Installation
Software Debugging
Health and Safety

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