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Added 1 day ago
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
Richmond, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - Cardiac Care Unit
Vancouver Coastal Health
Vancouver, BC
$41.42 to $55.91 CAD / hour
Temporary
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - Post Anesthesia Care Unit
Vancouver Coastal Health
Sechelt, BC
$41.42 to $55.91 CAD / hour
Temporary
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
Richmond, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - PACU
Vancouver Coastal Health
Sechelt, BC
$41.42 to $55.91 CAD / hour
Other
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
Sechelt, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
Sechelt, BC
$41.42 to $55.91 CAD / hour
Part-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 25 days ago
IT Specialist ID #1618
YMCA of Simcoe/Muskoka
Barrie, ON
This role provides advanced technical support, leads system improvements, supports enterprise-wide technology initiatives and IT operations across all Association locations.
Added 1 day ago
Registered Nurse (RN) Critical Care - Intensive Care Unit
Vancouver Coastal Health
Richmond, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - Intensive Care Unit
Vancouver Coastal Health
Richmond, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Critical Care - PACU
Vancouver Coastal Health
Vancouver, BC
$41.42 to $55.91 CAD / hour
Temporary
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Registered Nurse (RN) - Intensive Care Unit (ICU - Critical Care)
Vancouver Coastal Health
Richmond, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Sales Representative - Uniform
Cintas Canada
Montreal, QC
Full-time
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.
Added 1 day ago
Sales Representative - Uniform
Cintas Canada
Calgary, AB
Full-time
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.
Added 1 day ago
Manager (Investment Controls and Governance)
Collabera
Toronto, ON
$80 to $90 USD / hour
Contract
The Manager, Program Controls, Workflows & Governance will act as the central controls lead for the Investment Platform Transformation, working closely with business/product teams, Change…
Added 2 days ago
Emergency Management Advisor
Suncor Energy
Oakville, ON
Full-time
Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial…
Added 1 day ago
Licensed Practical Nurse (LPN) - 4 North - Acute Care for Elders
Vancouver Coastal Health
Richmond, BC
$32.84 to $41.35 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Licensed Practical Nurse (LPN) - 6 North - General Medicine
Vancouver Coastal Health
Richmond, BC
$32.84 to $41.35 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 1 day ago
Licensed Practical Nurse (LPN) - 4 North - Acute Care for Elders
Vancouver Coastal Health
Richmond, BC
$32.84 to $41.35 CAD / hour
Part-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 2 days ago
Sales Representative - Uniform
Cintas
Montreal, QC
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.
Added 1 day ago
Community Health Nurse (RN) - Home Health - Training May Be Offered
Vancouver Coastal Health
Vancouver, BC
$41.42 to $55.91 CAD / hour
Full-time
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 2 days ago
Live-In Treatment Child & Youth Practitioner
Strides Toronto
Scarborough Bluffs Park, ON
$29.59 to $34.45 CAD / hour
Strides Toronto Support Services (“Strides Toronto”) Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families,…
Added 2 days ago
Live-In Treatment Child & Youth Practitioner
Strides Toronto
Scarborough Bluffs Park, ON
$29.59 to $34.45 CAD / hour
Part-time
Strides Toronto Support Services (“Strides Toronto”) Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families,…
Added 2 days ago
Live-In Treatment Child & Youth Practitioner
Strides Toronto
Scarborough Bluffs Park, ON
$29.59 to $34.45 CAD / hour
Contract
Strides Toronto Support Services (“Strides Toronto”) Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families,…
Added 2 days ago
Security Technical Lead
Convergint Technologies Ltd
Edmonton, AB
Convergint is looking for a Security Technical Lead to join our amazing culture in our Edmonton, AB location. As the Security Technical Lead, you will be responsible for providing customer…

Convergint Technologies Ltd

Security Technical Lead

Edmonton, AB, Canada

Posting language: English
Posted: Sep 18, 2026

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Original job description

Convergint is looking for a Security Technical Lead to join our amazing culture in our Edmonton, AB location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system start-up/check-out, certification, and related customer training on projects. The Technical Lead may also service and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. The Technical Lead provides technical supervision, coaching, and mentoring to field colleagues with respect to the installation and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time schedules

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technical Lead.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, tests, repairs, and services a substantial variety of systems and equipment relating to electronic security. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency
Oversee the technicians on the customer site including managing weekly working rotations to ensure all planned and break-in work is handled in a timely, efficient manner. Completing weekly timesheet approvals, mid-year and annual performance reviews, providing technical training, guidance and support, and liaising with Convergint office
Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
Work with technicians and customers on improvement opportunities to enhance Customer’s operational needs including maximizing efficiencies.
Work with Installation group, service group and dispatch to coordinate field resources to support work volumes and schedules of execution
Capable of operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
Consult with management and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Provide sales support to advance Convergint growth opportunities in our marketplace.
Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Actively promote Convergint’s CSP program to our customers in conjunction with the service team and may perform quality assurance visits.
Using technical knowledge, skills and experience, mentor and train less experienced staff. Provides technical guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding technical team (Project and/or Service Specialists).
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures. Promote and enforce company health and safety policies and procedures. Review and sign all relevant safety paperwork.
Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Keeps up to date and informed on all company policies.
Always presents a professional image of Convergint in appearance and behaviour.
Performs other duties and responsibilities as requested or required.

What You’ll Need

Strong customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.
Solid ability to read blueprints and drawings: solid math skills.
Strong programming skills and proven ability to troubleshoot problems and look for solutions
Demonstrates initiative – regularly engages in proactive behaviour and looks for opportunities
Strong analytical skills necessary to resolve problems and look for solutions
Good financial skills related to cost control.
Good coaching, mentoring, and staff development skills.
Good verbal, written and interpersonal communication skills
Advanced organizational skills and the ability to handle multiple projects simultaneously
Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements:

Diploma in electronics, electrical or mechanical preferred.
Relevant trade experience an asset.
Minimum of five years of previous, relevant field experience required.
Experience in electronic security

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

The Security Technical Lead is responsible for the installation, programming, and maintenance of complex electronic security systems while providing technical supervision and mentoring to field colleagues. They act as the primary interface for customer support, ensuring projects are delivered effectively within time and budget constraints.

Requirements

Candidates must have a minimum of five years of relevant field experience in electronic security or building automation systems. A diploma in electronics, electrical, or mechanical fields is preferred, along with strong technical, analytical, and leadership skills.

Skills

Electronic security systems
Building automation systems
Fire alarm systems
System installation
System programming
Troubleshooting
Technical supervision
Mentoring
Blueprint reading
Project management
Customer support
Financial skills
Analytical skills
MS Office
Communication skills
Safety compliance

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Electronic security
Building automation
Fire alarm systems
System commissioning
Technical support
Project management
Blueprint reading
Troubleshooting
Mentoring
Field service
Safety policies
Customer satisfaction
MS Office
Installation
System maintenance
Quality assurance
Cost control
Technical supervision
Electronic systems
Commissioning

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