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Added 2 mins ago
Programmer/Analyst - Initiatives/Opportunities
Fanshawe College
London, ON
Full-time
Under the supervision of the Director Enterprise Applications and Data Solutions, provides programming and systems analysis and design expertise in the development, maintenance and support…
Added 3 mins ago
Spécialiste, systèmes qualité et conformité - Gestion documentaire - Quality Systems Documentation
GRIFOLS, S.A.
Montreal, QC
…développons, produisons et commercialisons des médicaments, des solutions et des services innovants dans plus de 110 pays et…
Added 3 mins ago
Senior Process Engineer - Industrial Water/Wastewater
Black & Veatch Family of Companies
Markham, ON
Career opportunities exist in many rapidly expanding business solutions
Added 3 mins ago
Data Analyst
People Corporation
Markham, ON · ON - McAteer Markham
Full-time
Recent and significant experience working collaboratively with business partners to understand, analyze, and articulate data requirements and recommend solutions, gained while working in…
Added 17 mins ago
Sr. Software Developer - ServiceNow (Portals, CSM, CIS-VR) | Dev (40%), Arch (30%), Admin (30%)
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
Added 18 mins ago
BIM Specialist, Tunnel Practice
AECOM
Markham, ON
$80,000 to $110,000 CAD / year
Full-time
AECOM is seeking a BIM Specialist, Tunnel Practice to be based in our Markham office. The BIM Specialist will be responsible for tunnelling and underground infrastructure projects across…
Added 18 mins ago
BIM Specialist, Tunnel Practice
AECOM
Mississauga, ON · Markham, Ontario
$80,000 to $110,000 CAD / year
Full-time
AECOM is seeking a BIM Specialist, Tunnel Practice to be based in our Mississauga office. The BIM Specialist will be responsible for tunnelling and underground infrastructure projects…
Added 18 mins ago
Principal Engineer, Tunnel Practice
AECOM
Burnaby, BC · Markham, Ontario
$140,000 to $180,000 CAD / year
Full-time
This role is intended for a senior technical specialist with extensive experience in the analysis and design of large underground caverns in rock, pressure tunnels, pressure shafts,…
Added 32 mins ago
Site Reliability Specialist
Robertson & Company Ltd.
Toronto, ON
Contract
Business Hours: Monday-Friday, Core business hour
Added 32 mins ago
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
Full-time
Myticas Consulting is working with a fast-growing Ottawa-based Managed Service Provider that delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital…
Added 33 mins ago
Scheduler / Administrator
AWP Safety
Dartmouth, NS
$17.75 to $20 CAD / hour
Full-time
AWP Safety is North America’s leading traffic control specialist. Our team of 9000+ professionals helps secure 2,000+ work zones every day – ensuring customer crews, drivers, and our teams…
Added 33 mins ago
Facilities Supervisor
Legrand Slovenija
Mississauga, ON
Full-time
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a…
Added 48 mins ago
Security Technician
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…
Added 1 hour ago
Commercial & Pricing Manager, Industrial Projects
DHL Global Forwarding
Toronto, ON
Full-time
Build Winning Logistics Solutions for the World's Most Complex Projects
Added 1 hour ago
Head of Customer Success
Ultimate Tech
Montreal, QC
Full-time
…value customers derive from Ultimate Tech's software automation solutions throughout their lifecycle, from onboarding to renewal. They own the entire post-sale customer journey -…
Added 1 hour ago
Senior Specialist, Customer Success
Chartered Professional Accountants of Canada
Toronto, ON · Montreal, QC · Vancouver, BC
$82,200 to $103,900 CAD / year
Full-time
…transparency in financial markets, prepare CPAs for a rapidly evolving business environment through extensive guidance and programming, and contributes to standard setting and policy…
Added 1 hour ago
Record Center Specialist
Access
Ottawa, ON
Full-time
As a Record Center Specialist, you are responsible for maintaining and processing physical assets stored in the records center.
Added 1 hour ago
Project Manager - Western Canada
Siemens Healthineers
Calgary, AB · YYC M
Full-time
…drive projects to completion, and monitor effectiveness of solutions. Additionally, they will manage project resources within each project's triple constraints of scope, schedule and…
Added 1 hour ago
Business Development Specialist (Mining / New business / Fixed plants ) Canada
GATESOURCE HR
Sudbury, ON · Greater Sudbury (New Sudbury), Ontario
Full-time
We are seeking an experienced Business Development Specialist to drive new business growth and strengthen customer relationships across Canada’s mining sector.
Added 1 hour ago
Specialist, Business Strategy, Executive Support
Bell
Mississauga, ON
The team is seeking a highly organized and proactive professional to join as a Specialist, Business Strategy Executive Support. This individual thrives in a fast-paced environment and…
Added 1 hour ago
Java Developer
LTM
ON · Ontario, Canada
$85,000 to $120,000 USD / year
Full-time
Seeking a Specialist with 7 years of experience in Java and expertise in Java Frameworks to develop and optimize enterpriselevel applications
Added 1 hour ago
Agent(e) au service à la clientèle et soutien technique (Soir et fin de semaine)
Spordle
Boisbriand, QC
Full-time
Ce poste consiste à soutenir l'ensemble des solutions liées aux ligues, tournois et associations (saisie de résultats, statistiques, classements, gestion des membres et des cahiers…
Added 1 hour ago
Reconciliation Specialist, Institutional Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Are you interested in joining one of Canada’s top performing asset managers? We are looking for a Reconciliation Specialist, for an existing vacancy in our Institutional Portfolio…
Added 1 hour ago
Reconciliation Specialist, Institutional Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Are you interested in joining one of Canada’s top performing asset managers? We are looking for a Reconciliation Specialist, for an existing vacancy in our Institutional Portfolio…
Added 2 hours ago
Major Incident Management Specialist - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
Full-time
Job Title: Major Incident Management Specialist

Convergint Technologies Ltd

Security Technician

AB, Canada

Posting language: English
Posted: Sep 30, 2026

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Original job description

Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

Requirements:

Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

The Security Technician provides technical support, troubleshooting, and maintenance for fire, security, and building automation systems. They are responsible for responding to service calls, performing system checkouts, and ensuring high-quality service delivery to customers.

Requirements

Candidates must have at least two years of relevant field service experience and a strong technical background in security or building automation systems. A diploma in electronics and relevant trade experience are preferred.

Skills

Technical support
Troubleshooting
Systems maintenance
Fire alarm systems
Security systems
Building automation systems
Programming
Field service
Customer service
Repair
Systems checkout
Technical documentation
Mentoring
Health and safety compliance

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Fleet Vehicle
Colleague Assistance Program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Security Technician
Service Specialist
Building Automation Systems
Fire Alarm Systems
Electronic Security
Field Service
Troubleshooting
Systems Integration
Maintenance
Repair
Programming
Technical Support
Electronics
Life Safety
Customer Support Programs
Health and Safety
Invoicing
Job Cost Tracking
Mentoring
Convergint

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