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Added 1 min ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Stays abreast of developments in the firefighting field and changes in related laws and ordinances.
Added 1 min ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 1 min ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 1 min ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 1 min ago
Quality Assurance Technician
Cronos Group
Collingwood, ON
Full-time
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 17 mins ago
Field Service Technician
FLSmidth
Vancouver, BC
Full-time
Field Service Technician – Knelson Product Line
Added 31 mins ago
Forensic Technician
J.S. Held LLC
Burlington, ON
Full-time
The Technician is responsible for the drafting design processes of residential, commercial, industrial and
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Senior Specialist Engineer Design & Construction-CA
CN
Montreal, QC
Full-time
The incumbent is responsible for providing project management, technical support, plan review, and field oversight for construction capital and maintenance projects for customers. The…
Added 1 hour ago
NDT Field Service Technician
Baker Hughes
Calgary, AB
Full-time
As an NDT Field Service Technician, you will travel to client sites and use state‑of‑the‑art NDT technology to assess critical assets and verify their integrity. You will work closely with…
Added 1 hour ago
Sr. Mech and Robotics Tech
JLL
Pitt Meadows, BC
Full-time
Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
Added 1 hour ago
ABA Instructor Therapist (Ongoing Contract)
Side by Side Therapy - (Now Hiring)
Toronto, ON · Etobicoke, ON
$25 to $35 CAD / hour
Contract
A College Diploma or University Degree in a related field.
Added 1 hour ago
ABA Instructor Therapist (Ongoing Contract)
Side by Side Therapy - (Now Hiring)
Toronto, ON · Etobicoke, ON
$25 to $35 CAD / hour
Contract
A College Diploma or University Degree in a related field.
Added 1 hour ago
Journeyman Refrigeration Technician
1Click Energy Solutions
Port Coquitlam, BC
Full-time
You will be the face of the company in the field, providing technical expertise and exceptional customer service to homeowners across the Lower Mainland.
Added 1 hour ago
Sr Field Service Technician
Genuine Parts Company
North Bay, ON · UAPINC
Full-time
Under limited supervision, the Senior Field Service Technician performs complex customer support activities for equipment and systems products such as hydraulics, component repair, welding,…
Added 1 hour ago
Materials Testing Technician
Inspired HR
Calgary, AB
Full-time
We are currently seeking to fill a full-time field position in the Materials Testing Laboratory at our Calgary office.
Added 1 hour ago
Port Colborne - Production Technician - Xanthan Gum
Jungbunzlauer
Port Colborne, ON
Full-time
A post-secondary diploma (microbiology, chemical, mechanical, stationary or related science field) or internal operations certificate
Added 1 hour ago
Mechanical Assembly Technician
Mycionics Inc.
Kitchener, ON
Full-time
Alternative Titles: Millwright Apprentice / Industrial Machinery Assembler / Robotics Technician
Added 1 hour ago
Project Coordinator
Industrial Refrigeration Pros
Ritchot, MB
Full-time
We are looking for a coordinator who understands that great service starts before the technician ever arrives on site. Our strongest coordinators keep schedules running smoothly,…
Added 1 hour ago
Operations Manager
Right Time Group of Companies
Port Coquitlam, BC
The Regional Operations Manager plays a critical leadership role in ensuring exceptional service delivery and technician performance across the HVAC operations of the assigned branch. This…
Added 1 hour ago
Field Service Technician (Kootenay Region)
BFG Enterprise Services
Nelson, BC
$52,000 to $57,000 CAD / year
Full-time
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and…
Added 1 hour ago
General Maintenance Technician
Westin Resort and Spa Whistler
Whistler, BC
Up to $26.5 CAD / hour
Full-time
The Maintenance Technician is responsible to maintain and repair the exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, kitchen, structural,…
Added 1 hour ago
Security Technician
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…
Added 1 hour ago
Service Technician
Vertex Resource Group
Alexis Whitecourt 232, AB · Whitecourt, Alberta
Minimum 1 years experience as service technician (field/well sites/oilfield rentals)
Added 2 hours ago
ABA Instructor Therapist (Ongoing Contract)
Side by Side Therapy - (Now Hiring)
Toronto, ON · Etobicoke, ON
$25 to $35 CAD / hour
Contract
A College Diploma or University Degree in a related field.
Added 2 hours ago
Epicor Kinetic Developer
Innovative Automation Inc.
Barrie, ON
Full-time
Knowledge of Kinetic application, menu, BAQ, user, group, and field security using least-privilege practices.

Convergint Technologies Ltd

Security Technician

AB, Canada

Posting language: English
Posted: Sep 30, 2026

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Original job description

Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

Requirements:

Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

The Security Technician provides technical support, troubleshooting, and maintenance for fire, security, and building automation systems. They are responsible for responding to service calls, performing system checkouts, and ensuring high-quality service delivery to customers.

Requirements

Candidates must have at least two years of relevant field service experience and a strong technical background in security or building automation systems. A diploma in electronics and relevant trade experience are preferred.

Skills

Technical support
Troubleshooting
Systems maintenance
Fire alarm systems
Security systems
Building automation systems
Programming
Field service
Customer service
Repair
Systems checkout
Technical documentation
Mentoring
Health and safety compliance

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Fleet Vehicle
Colleague Assistance Program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Security Technician
Service Specialist
Building Automation Systems
Fire Alarm Systems
Electronic Security
Field Service
Troubleshooting
Systems Integration
Maintenance
Repair
Programming
Technical Support
Electronics
Life Safety
Customer Support Programs
Health and Safety
Invoicing
Job Cost Tracking
Mentoring
Convergint

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