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Added 8 mins ago
Operations Technician
Inter Pipeline Ltd.
AB · Strathcona County, AB
Based at the Heartland Petrochemical Complex (HPC) north of Fort Saskatchewan, the Operations Technician, Polypropylene/ Utilities (PP/CUB) will report directly to the PP/CUB Shift…
Added 38 mins ago
Technician Support
Domus Building Cleaning Company Ltd.
Ottawa, ON
Full-time
different remodeling and maintenance tasks on our properties. You should
Added 1 hour ago
Pharmacy Assistant Manager RPT - Continuing Care
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
The Long Term Care Pharmacy Technician position is a regulated position that requires the individual to be licensed with the NS College of Pharmacy. This Continuing Care dispensary in…
Added 2 hours ago
Traffic Systems Technician
Electromega Ltée/Ltd
Candiac, QC
Full-time
Electromega is looking for a Traffic Systems Technician to join its team and contribute to the installation, maintenance, and repair of traffic, parking, and smart mobility systems…
Added 2 hours ago
Maintenance and Automation Technician
Electromega Ltée/Ltd
Candiac, QC
Full-time
We are looking for a passionate, independent, and customer-service-oriented Automated Systems Technician to join our team.
Added 2 hours ago
Automated Systems Technician
Electromega Ltée/Ltd
Candiac, QC
Full-time
We are looking for a passionate Automation Technician who will play a key role in the installation, diagnosis, repair, and maintenance of automated systems at our clients' sites.
Added 2 hours ago
Service Technician
Bunzl Canada
Calgary, AB
Full-time
The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully…
Added 3 hours ago
Pharmacy Technician - TWH OP
University Health Network
Toronto, ON
Part-time
Performing activities relating to the maintenance and operation of Outpatient Pharmacy services
Added 6 hours ago
Journeyman Instrumentation Technician
PTW Energy Services
Fort McMurray, AB
Temporary
Journeyman Instrumentation technician jobs, Instrumentation technician jobs, Instrument technician jobs, Instrumentation and controls jobs, Controls technician jobs, Automation technician…
Added 6 hours ago
Controls Technician Site Lead
Jcl Construction
Hammond, ON
Full-time
JCL Construction, specializes in Building Automation Systems. We provide comprehensive design, construction, commissioning, and maintenance to both the public and private sector clients.…
Added 11 hours ago
BAS Controls Technician
Edison Smart®
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
They are looking for an experienced BAS Controls Technician to join their team and take responsibility for the installation, programming, commissioning, troubleshooting and service of…
Added 15 hours ago
Field Instrumentation & Electrical (E&I) Technician
Pine Cliff Energy Ltd.
Viking, AB
Full-time
The Field Instrumentation & Electrical (E&I) Technician is responsible for the installation, maintenance, calibration, inspection, testing, and troubleshooting of electrical,…
Added 15 hours ago
Registered Pharmacy Technician
Mednow
Toronto, ON
$28 to $30 CAD / hour
Full-time
We are seeking a highly detail-oriented, tech-savvy, and proactive Registered Pharmacy Technician to join our team on a full-time, permanent basis.
Added 16 hours ago
Automation Technician
Manufacturing Job Site
Guelph, ON
Internship
Act as a plant resource for line improvements, line automation, realignment of product flow equipment and machinery in conjunction with Engineering and Maintenance.
Added 17 hours ago
QA Supervisor
Galaxie Brands Corporation
Hamilton, ON
$70,000 to $80,000 CAD / year
Full-time
Our story is one of relentless innovation and leadership. We observed the success of automation in other consumer packaged goods industries and saw an opportunity to bring those…
Added 18 hours ago
Senior Technician Security
Bosch Building Technologies North America
Toronto, ON
Full-time
As a Senior Technician - Security Systems with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from…
Added 20 hours ago
HVAC Technician
Fanshawe College
London, ON
Full-time
Fanshawe College is one of Ontario’s largest and most dynamic post-secondary institutions, with campuses located across four counties. As an HVAC Technician, you’ll be part of a team that…
Added 20 hours ago
Sr. Mech and Robotics Tech
JLL
Pitt Meadows, BC
Full-time
As a Sr. Mech & Robotics Tech, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the…
Added 20 hours ago
Manufacturing Technician - Finishing
Johnson Electric
Ancaster, ON · Canada - PM Ancaster (General)
Full-time
As our next Manufacturing Technician – Finishing, you’ll be at the forefront of optimizing finishing and machining processes to improve throughput, equipment reliability, product quality,…
Added 21 hours ago
Security Technician
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…
Added 22 hours ago
Electrician Maintenance ‘A’
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
Internship
Perform infrared scanning of electrical connections for hot spots; inspect energy conservation equipment and ensure related preventative maintenance programs are in effect.
Added 22 hours ago
Field Service Technician
H2O Innovation Inc.
Calgary, AB
Full-time
H2O Innovation is seeking an Field Service Technician to join our team. In this role, your primary responsibility will be to help service, maintain, and operate our pre-engineered,…
Added 22 hours ago
Rig Setup PA
Johnson Electric
Ancaster, ON · Canada - PM Ancaster (General)
Full-time
Reduce downtime by executing Preventive Maintenance (PM) and Total Productive Maintenance (TPM) activities.
Added 23 hours ago
Rig Setup PA
Johnson Electric
Ancaster, ON
Full-time
Reduce downtime by executing Preventive Maintenance (PM) and Total Productive Maintenance (TPM) activities.
Added 23 hours ago
Security Technician
Convergint
AB · Edmonton, AB
Full-time
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…

Convergint Technologies Ltd

Security Technician

AB, Canada

Posting language: English
Posted: Sep 30, 2026

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Original job description

Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

Requirements:

Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

The Security Technician provides technical support, troubleshooting, and maintenance for fire, security, and building automation systems. They are responsible for responding to service calls, performing system checkouts, and ensuring high-quality service delivery to customers.

Requirements

Candidates must have at least two years of relevant field service experience and a strong technical background in security or building automation systems. A diploma in electronics and relevant trade experience are preferred.

Skills

Technical support
Troubleshooting
Systems maintenance
Fire alarm systems
Security systems
Building automation systems
Programming
Field service
Customer service
Repair
Systems checkout
Technical documentation
Mentoring
Health and safety compliance

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Fleet Vehicle
Colleague Assistance Program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Security Technician
Service Specialist
Building Automation Systems
Fire Alarm Systems
Electronic Security
Field Service
Troubleshooting
Systems Integration
Maintenance
Repair
Programming
Technical Support
Electronics
Life Safety
Customer Support Programs
Health and Safety
Invoicing
Job Cost Tracking
Mentoring
Convergint

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