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Added 15 mins ago
Warehouse Technician
PSC Group
Toronto, ON
May require a valid Driver’s License and / or a valid TWIC card, depending on work location
Added 15 mins ago
Logistics Technician
PSC Group
Toronto, ON
Provides excellent communication and service with customers and carriers
Added 15 mins ago
Maintenance Planner
PSC Group
Toronto, ON
May require a valid Driver’s License and / or a valid TWIC card, depending on work location
Added 15 mins ago
Project Manager, Construction and Store Development
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ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
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Poste : Conseiller(ère) technique (Service Advisor)
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Health And Safety Coordinator
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…Security Guard with experience in inventory control and customer service. The ideal candidate will have prior experience working in a security…
Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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Transport Refrigeration (Reefer) Technician
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Added 3 hours ago
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Convergint Technologies Ltd

Service Account Executive - Building Automation Systems

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Executive - Building Automation Systems to join our amazing culture in Calgary, AB. In this role, you will prospect and cultivate new relationships, gaining an understanding of our customers’ needs while securing service sales opportunities. As a Service Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

The Service Account Executive generates new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing accounts. Growth through new logo capture is essential for success in the role. You’ll also sell CSPs to existing customers and renew, upsell, and cross-sell into other service product segments. Building customized solutions from an extensive suite of service offerings, you will sell to buying groups such as CIO, VP, Director of Facilities/Security, Procurement, and others.

With a focus on new customers, seek out opportunities to sell Convergint’s service capabilities in terms of maintenance agreements, upgrades, and small projects across Convergint’s Security business line. Service offerings include software and support services, preventative and routine maintenance agreements, small projects, and managed services, and cyber assurance.
Mine the existing portfolio of customers that do not currently have a maintenance agreement with Convergint, and lead or partner with the existing sales team to sell the value of maintenance to these clients.
Work closely with, and partner with the solutions sales’ teams and the CTC operations team to identify and sell service upgrade, retrofit, and enhancement projects. This includes leveraging existing customers and relationships that are currently not utilizing our services.
Identifies, qualifies and targets potential future customer opportunities within assigned geography.
Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
Works with Convergint’s vertical business development teams and Convergint’s global and enterprise account team to implement sales marketing strategies, to penetrate multiple vertical markets (examples: education, health care, industrial and commercial buildings).
Focuses on building relationships with key decision makers, owners, building managers, operators, and Convergint’s vendor partners to develop new business.
Actively participates in the promotion of Convergint through networking events, trade shows, professional affiliations, and industry associations.
Translates a wide variety of customer needs/requirements, demonstrating originality and ingenuity into detailed, customized solutions and service plans.
Develops through collaboration with estimating and operations teams to prepare detailed cost estimates for suggested solutions and services.
Pro-actively negotiates favorable T&C’s with clients on payment terms (timelines, milestones, mobilization) that maximize Convergint’s cash flow. Assists with collections where required.
Reviews scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
Documents and communicates clear project and service requirements to the execution team and the wider organization as required (pre-bid review, estimates, legal, risks and hand-over documentation).
Identifies potential risks and develops/implements strategies to minimize impact and control deviations from estimated costs and deadlines.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

If you are the successful candidate for this position, you excel at creating and closing opportunities by using a consultative approach to selling. You’re a sales professional with a hunter mentality and are skilled at generating your own leads through cold calling, research, networking, and driving your territory and/or vertical market. You have a proven history in selling through the full sales cycle and are accustomed to varied sales cycle lengths. Lastly, you’re collaborative and skilled at working with other sales professionals and cross-functional teams as part of the sales process. Key attributes include:

Strong affinity for problem solving
Motivated, driven and results oriented
Desire to learn, understand, and apply service solutions to customer challenges
Ability to build customer confidence and cultivate business relationships
Ability to work autonomously and as part of a team
Proactively source opportunities
Ability to adapt to business changes with the ability to influence others and build consensus
Basic skills in Microsoft Office
Strong presentation and communication skills

Requirements:

Minimum of five years of previous account development, sales or related experience preferred
Five years of experience in service sales.
Certifications in Building Automation Systems or Security Systems preferred
Experience in value-based selling intangible assets is required (Examples: Telecommunications, Software, Logistics, Networking, Print Services, Managed Services).
Experience in Security industry preferred.
High School diploma or equivalent
Must have valid driver’s license with a clean driving record.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP.
Work environment committed to safety.
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#CAL

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More about this job

Responsibilities

The Service Account Executive is responsible for prospecting and cultivating new relationships to secure service sales opportunities and grow the customer portfolio. They will develop customized service solutions, manage the full sales cycle, and collaborate with internal teams to ensure customer satisfaction and project success.

Requirements

The ideal candidate has at least five years of experience in service sales, preferably within the security or building automation industry. A high school diploma or equivalent is required, along with a valid driver's license and a proven track record in consultative, value-based selling.

Skills

Sales
Account management
Building automation systems
Security systems
Consultative selling
Cold calling
Lead generation
Networking
Negotiation
Problem solving
Presentation skills
Communication skills
Microsoft Office
Value-based selling
Strategic planning

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer contribution to RRSP
Colleague Assistance Program
Tuition reimbursement
Vehicle reimbursement plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Building Automation Systems
Security Systems
Service Sales
Account Executive
Customer Support Program
Preventative Maintenance
Managed Services
Cyber Assurance
Value-based Selling
Business Development
Sales Cycle
Lead Generation
Cold Calling
Networking
Contract Negotiation
Cost Estimation
Project Management
Microsoft Office
Vertical Markets
Security Industry
Telecommunications
Software
Logistics
Print Services

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