Find work in Canada.

327,254 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 56 mins ago
AI Specialist
BrainFinance
Montreal, QC
Full-time
As a true innovation lab, our team brings together finance experts, data enthusiasts, mathematicians, computer scientists, and software engineers who collaborate to build transparent and…
Added 8 hours ago
Air Import Coordinator
ITN Logistics
Mississauga, ON
Full-time
Role Description The Air Import Coordinator is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing daily air import operations, including…
Added 9 hours ago
People and Culture Manager
Humans of HR
Vancouver, BC
$90,000 to $120,000 CAD / year
Full-time
…You'll report to the CFO and be supported by a People & Culture Coordinator. You'll also get a proper hands-on handover from the current leader before you take the…
Added 12 hours ago
Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Ross Memorial Hospital is seeking a Temporary part-time Integrated Coordinator of Pharmacy Operations to support pharmacy operations across RMH and HHHS. This role will focus on supporting…
Added 13 hours ago
Coordinator, Business Management
Potentia Renewables Inc.
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
The Business Management Coordinator supports the team that manages the financial, commercial and regulatory performance of Potentia’s operating wind, solar and battery storage assets. You…
Added 14 hours ago
Junior Supply Chain Specialist - Corporate
Bird Construction
Calgary, AB
Full-time
…enabling the Manager to focus on strategic priorities. The Coordinator is responsible for document control, reporting, vendor master data updates, RFx coordination, meeting preparation, and…
Added 15 hours ago
Property Services Coordinator
BGIS
Kelowna, BC
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 16 hours ago
Emergency Psychiatric Liaison Nurse (EPLN) - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Part-time
Receives referrals through the Patient Care Coordinator (PCC) and a variety of internal and external sources, including the general Emergency Department, Pediatric Emergency Department and…
Added 16 hours ago
Senior Finance Coordinator
Yemen HR Consulting
Aden
Full-time
Senior Finance Coordinator (VRN SFC-AD-26-004)
Added 16 hours ago
Senior Finance Officer Budget and Reporting
Yemen HR Consulting
Aden
Full-time
Senior Finance Officer Budget and Reporting (VRN SFO-AD-26-005)
Added 16 hours ago
Area Coordinator
Yemen HR Consulting
Aden
Full-time
The company is seeking field and leadership talent for the position of Area Coordinator. The Area Coordinator will be responsible for overseeing field operations and the sales team within…
Added 16 hours ago
Customs Coordinator
Charger Logistics Inc
Brampton, ON
Full-time
Added 16 hours ago
Banquets - Coordinator
Northland Properties
Red Deer, AB
As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for your department and have a direct impact on the success of the location.You…
Added 18 hours ago
Recruitment Co Ordinator
Aston Carter
Burnaby, BC
$24 to $33 CAD / hour
Contract
The Recruitment Coordinator provides dedicated administrative and coordination support to the Global Talent Acquisition team, with a particular focus on recruiting activities and onboarding…
Added 19 hours ago
Service Coordinator - Security Solutions
Convergint Technologies Ltd
Calgary, AB
$55,000 to $60,000 CAD / year
Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Calgary, AB. The Service Coordinator answers, responds to, and…
Added 19 hours ago
Conference Production Coordinator
Assemble
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
…and gain actionable insights across diverse industries. From finance to manufacturing, Assemble empowers leaders to make confident, strategic decisions that accelerate progress and…
Added 19 hours ago
Account Receivables Coordinator - Montreal
Groupe Mach
Montreal, QC
Our Finance Team in Montreal is growing and we are looking for passionate talents to join our adventure! Being part of the MACH team means joining a team of 450 colleagues who work daily to…
Added 20 hours ago
Invoice & Contract Administration Coordinator
Dasro Consulting Inc.
Calgary, AB
Contract
Dasro is looking for an Invoice & Contract Administration Coordinator - Gas Canada Projects for one of its clients in Calgary, AB.
Added 20 hours ago
Sales Coordinator - Global Markets Trading Floor
BMO
Toronto, ON · FCP
Full-time
The Sales Coordinator role is an entry-level position on the Global Markets trading floor designed for high-potential individuals seeking to build a long-term career in Capital Markets. The…
Added 20 hours ago
Administrative Support III
Alberta Health Services
Lacombe, AB
Part-time
…not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (ie. Public Health, Home Care, Allied Health, Children’s…
Added 20 hours ago
Community Coordinator (One-Year Contract)
Boardwalk
Calgary, AB
Contract
Added 20 hours ago
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Full-time
…requests and authorizations, missed visits, wait times, client, coordinator and provider concerns. Duties include but are not limited to : data entry, collecting and organizing information…
Added 21 hours ago
Administration Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
Administration Coordinator – National Accounts
Added 21 hours ago
Business Operations Coordinator / Coordonnateur / Coordonnatrice des opérations d'affaires
Centiro
Montreal, QC
Full-time
…heartbeat and that’s where you come in. As our Business Support Coordinator, you keep our Montreal, Vancouver and Boston offices running smoothly, you ensure clarity, continuity and a great…
Added 21 hours ago
Coordinateur Outillage / Tooling Coordinator
Airbus Aircraft
Montreal, QC
Full-time
Avoir de la facilité à travailler en équipe car tu devras collaborer avec d’autres collègues (Agents Méthodes,Superviseurs, Finance, etc.)

Convergint Technologies Ltd

Service Coordinator - Security Solutions

Calgary, AB, Canada

Pay: $55,000 to $60,000 CAD / year
Posting language: English
Posted: Aug 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Calgary, AB. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.
Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.
Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.
Plans and schedules service agreement work orders to “complete” as required.
Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.
Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.
Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.
Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
Accurate entry and reconciliation of timesheets on a weekly basis.
Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.
Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.
Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.
Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.
Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.
Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.
May build reports, and handle and control customer keys for service technicians.
Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.
Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure
Solid proficiency in Microsoft Outlook, Excel, and Word skills
Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
Solid organizational skills and the ability to handle multiple projects tasks simultaneously
Excellent attention to detail
Good verbal, written and interpersonal communication skills
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
Shows initiative – regularly engages in proactive behavior and looks for opportunities
Strong ability to facilitate a collaborative working environment for customers and team members

Requirements:

Diploma and/or certificate in Business Administration or related office experience required.
Minimum one year previous call center, dispatch, customer service or administrative experience required.
Experience in security industry is preferred.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages incoming customer service calls, dispatches technicians, and coordinates service schedules. They are also responsible for maintaining work orders, processing service invoicing, and ensuring accurate data entry in company systems.

Requirements

Candidates must have a diploma or certificate in Business Administration or equivalent office experience. A minimum of one year of experience in a call center, dispatch, or customer service role is required.

Skills

Customer Service
Service Dispatching
Work Order Management
Scheduling
Invoicing
Data Entry
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Knowledge
Accounts Receivable
Accounts Payable
Organizational Skills
Communication Skills
Problem Resolution
Security Industry Knowledge

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer Contribution To RRSP
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Security Solutions
Dispatching
Work Orders
Invoicing
iCare
Spectrum
IPlan
Customer Satisfaction
Purchase Orders
Timesheet Reconciliation
Service Agreements
Subcontractor Management
Administrative Support
Security Industry
Data Management
Scheduling
Accounts Receivable
Accounts Payable
Call Center
Reporting
Maintenance Planning
Customer Service
Communication
Organizational Skills
Microsoft Office
Financial Administration
Service Quotes
Warranty Documentation
On-Call Procedures

Report this job