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Convergint

CFAA Fire Alarm Technician - Service

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 - 5 years of commercial experience in product application/installation, start-up and commissioning
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a full-time, team-oriented, results-driven Fire Alarm Technician to join our amazing culture in our Calgary, AB location. As the CFAA Fire Alarm Technician, you will be responsible for providing customer and technical support for new and installed fire alarm systems that are moderately complex.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Test, repair, and service a variety of fire alarm systems and equipment with guidance as needed. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; Exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.

Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, annual inspections, and adjusting equipment to obtain optimum operating performance.

Effectively communicate project requirements and status including project change proposals and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change proposals.

Perform wiring checkout, system start-ups, and programming using commissioning tools. Complete final adjustments, calibration and commissioning reports on systems.

Complete accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)

Strong verbal, written and interpersonal communication skills

Solid organizational skills and the ability to handle multiple service needs simultaneously

Strong proficiency with MS Office applications (Outlook, Word, Excel)

Requirements

CFAA Fire Alarm Technician certification is essential

3 - 5 years of commercial experience in product application/installation, start-up and commissioning

A degree in electronic technologies (electrical engineering or similar) is considered an asset.

Experience With Edwards Products Preferred

Certifications EST3/3X and/or EST4 certifications are excellent assets

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Fleet Vehicle

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#CAL

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Test, troubleshoot, repair, and service fire alarm systems, including performing wiring checks, start-ups, programming, commissioning, and final adjustments. Communicate project status, complete accurate service reports, and provide responsive customer support while helping guide less experienced staff as needed.

Requirements

CFAA Fire Alarm Technician certification is essential, along with 3–5 years of commercial experience in product application or installation, start-up, and commissioning. Candidates should have strong technical, troubleshooting, customer service, communication, organizational, and computer skills; a degree in electronic technologies is an asset, and Edwards product experience is preferred.

Skills

Fire Alarm System Testing and Repair
Troubleshooting
Fire Alarm Programming
System Start-Up and Commissioning
Wiring Checkout
Calibration and Adjustments
Customer Service
Electrical and Mechanical Aptitude
Building Automation Systems
Electronic Security Systems
Technical Communication
Service Reporting
Project Scheduling
Microsoft Office
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Fleet Vehicle
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Fire Alarm Systems
Fire Alarm Equipment
Testing
Repair
Troubleshooting
Programming
Product Application
Installation
System Start-Up
Commissioning
Wiring Checkout
Calibration
Building Automation Systems
Electronic Security Systems
Edwards Products
EST3/3X
EST4
Electrical Engineering
Electronic Technologies
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service Reports
Emergency Service Calls

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