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Added 27 mins ago
GT
Assistant Manager
Golf Town
Laval, QC
- Full-time
As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.
Added 56 mins ago
HM
Psychiatry
Health Match BC
Penticton, BC
- Part-time
…radiology availability with on site Computed Tomography (CT) and part time Medical Resonance Imaging (MRI). PRH has a seven-bed Intensive Care Unit…
Added 1 hour ago
W
(CAN) Grocery Associate
Walmart
Oshawa, ON
- Part-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 1 hour ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Vancouver, BC
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Invermere, BC
- Full-time
We are currently seeking a full or part-time Family Physician to join our medical community. Start date is flexible and we’re happy to work with you to create a schedule that meets your…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
…family practice residence. There is an opportunity to have a part time Family Practice office, an ER practice, join our local Longterm Care Group or GP oncology…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
…family practice residence. There is an opportunity to have a part time Family Practice office, an ER practice, join our local long-term Care Group or GP oncology…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
…family practice residence. There is an opportunity to have a part time Family Practice office, an ER practice, join our local Longterm Care Group or GP oncology…
Added 1 hour ago
WF
Sanitation Team Member (Cleaner, Housekeeping, Custodial) - Full Time
Whole Foods Market
Burnaby, BC
- Full-time
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Added 2 hours ago
G
Winnipeg Casual Security Guard
GardaWorld
Winnipeg, MB
- Part-time
Career growth opportunities at GardaWorld, with pathways toward permanent full-time and part-time positions.
Added 2 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Mount Pearl, NL
- Contract
…department, and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal…
Added 2 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Burnaby, BC
- Full-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 2 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Peterborough, ON
- Full-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 2 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Join a forward-thinking organization with an exciting future. As part of a major hospital redevelopment project scheduled for Fall 2028, staff will have the opportunity to work in a…
Added 2 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Oshawa, ON
- Contract
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 2 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Part-time
As part of the interdisciplinary team, the RPN is responsible and accountable for providing quality patient/family focused nursing care in accordance with the hospital’s philosophy,…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Join a forward-thinking organization with an exciting future. As part of a major hospital redevelopment project scheduled for Fall 2028, staff will have the opportunity to work in a…
Added 2 hours ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
As part of the interdisciplinary team, the RN is responsible and accountable for providing quality patient/family focused nursing care in accordance with the hospital’s philosophy, policies…
Added 2 hours ago
SM
Registered Nurse, Perioperative
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As part of the interdisciplinary team, the RN is responsible and accountable for providing quality patient/family focused nursing care in accordance with the hospital’s philosophy, policies…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Join a forward-thinking organization with an exciting future. As part of a major hospital redevelopment project scheduled for Fall 2028, staff will have the opportunity to work in a…
Added 2 hours ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Eston, SK
- Part-time
Shift Information: Days, Nights, Evenings, Weekends
Added 2 hours ago
H
Food Services Worker
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 2 hours ago
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Magnetic Resonance Imaging Technologist
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Shift Information: Days, Evenings, Weekends, Standby
Added 2 hours ago
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Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time

Convergint

MSCC Operator

Ottawa, ON, Canada

Wage: $19/hr · Part-time

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Job details

Pay: Wage: $19/hr
Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description: Convergint is looking for a part-time, enthusiastic, results driven, and forward-thinking MSCC Operator to join our amazing culture at our Ottawa location. In this role, the MSCC Operator will be responsible for providing professional quality customer service while verifying and/or notifying customers and potentially dispatching the authorities (Police, Fire, Ambulance, and/or Guard service) promptly upon the receipt of an alarm signal whether via traditional point to point, access control or CCTV. Scope of work includes providing excellent customer and monitoring services to existing customers.

This is a Part-Time position only on weekends

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Monitoring Dispatcher.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Responds to security alarm signals received via customer’s alarm panels and follows the specific instructions as defined in the customer account or in accordance with the company’s standard operating procedure.

Answers telephone calls from customers in a fast-paced environment providing information.

Inputs basic data entry changes as required

Informs shift Supervisor immediately of any problems.

Creates work orders from clients’ verbal or email requests as required.

Dispatches technicians for service requests as required.

Maintains a clean work area and reports any equipment problems immediately.

Ability to multi-task in a fast-paced environment.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer

Excellent communication skills both oral and written in English. French is an asset.

Must be able to be security cleared to a minimum of Reliability status.

Must be able to work any assigned shifts as required by the specific position.

Must be comfortable working alone or with other people.

Good adaptability – respond effectively to changes in situation or information

Comfortable and competent in a fast paced multi-task environment.

Strong attention to detail.

Good understanding of personal computers and conventional software programs.

Accurate typing skills.

Ability to follow specific instructions.

Understanding and appreciation of the serious nature of security industry- Asset.

Must learn or have a basic understanding of alarm panels and components, CCTV and access control systems.

Maintain a positive attitude, be punctual and have an excellent attendance record.

Requirements

High School Diploma or Equivalent.

Minimum one year in an office or MSCC environment.

Experience in one or more of the following industries preferred: security, electronic, fire alarm & life safety, building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Wage: $19/hr

#MSC

Disability accommodations are available on request for candidates taking part in all stages of the recruitment process.

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More about this job

Responsibilities

Monitor and respond to security alarm signals, follow customer-specific procedures, and promptly notify customers or dispatch emergency services when required. Handle customer calls, data entry, work orders, and technician dispatches while maintaining a clean work area and reporting issues to the shift supervisor.

Requirements

A high school diploma or equivalent and at least one year of experience in an office or monitoring center environment are required. Candidates need strong English communication, accurate typing, computer skills, attention to detail, and the ability to work assigned shifts; French and experience in security or related industries are assets.

Skills

Customer Service
Alarm Monitoring
Emergency Dispatch
Telephone Communication
Written Communication
Data Entry
Work Order Creation
Technician Dispatch
Multitasking
Attention to Detail
Computer Literacy
Accurate Typing
Following Instructions
Adaptability
Alarm Panels
CCTV

Visa sponsorship

Not detected in the job text

Keywords

Security Monitoring
Alarm Signals
Alarm Panels
CCTV
Access Control
Emergency Services
Police Dispatch
Fire Dispatch
Ambulance Dispatch
Guard Service
Customer Service
Monitoring Center
Data Entry
Work Orders
Technician Dispatch
Security Clearance
Reliability Status
Electronic Security
Fire Alarm
Life Safety
Building Automation
Microsoft Office
Telephone Support

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