Jobs in Canada

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Added 13 mins ago
WO
Medical Laboratory Assistant - Laboratory Specimen Procurement - Multiple Sites
William Osler Health System
Brampton, ON
- Contract
Answers phone inquiries and provides customer service to resolve issues
Added 13 mins ago
I
Senior Consultant - IFS Cloud FSM Functional
Infosys
Calgary, AB
- Full-time
Service catalog configuration, Standard tasks
Added 13 mins ago
BE
Environmental Field Technician
BlueFrog Environmental Consulting Inc.
Oakville, ON
- Full-time
The Field Technician will focus on execution of field operations with an emphasis on safety, efficiency, and compliance with procedures. The Technician will work independently as well as…
Added 13 mins ago
WO
Medical Laboratory Assistant - Laboratory Specimen Procurement - Multiple Sites
William Osler Health System
Brampton, ON
- Contract
Answers phone inquiries and provides customer service to resolve issues
Added 13 mins ago
MT
Electrical Service Technician
MultiTech Trades Corp.
Mississauga, ON
- Full-time
Electrical Service Technician (309A Licensed Electrician)
Added 13 mins ago
Food Safety Quality & Regulatory Technician
Cargill
Brampton, ON
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and…
Added 13 mins ago
Représentant(e) pour le Service à la clientèle
U-Haul
Quebec, QC
…of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul’s…
Added 13 mins ago
CC
Filter Cleaner
Crystal Clean Maintenance
NS · Dartmouth East, Nova Scotia
- Full-time
We are Looking for a Cleaner Technician to join our established company with over 50 years of experience in the industry!
Added 28 mins ago
CE
Bilingual Customer Service Representative
Carmichael Engineering Ltd.
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100…
Added 28 mins ago
FG
Inside Sales (Heavy Duty Parts)
Fort Garry Industries LTD.
Edmonton, AB
- Full-time
Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider.
Added 42 mins ago
ST
IT Technician
STUDIO TF1
Montreal, QC
- Full-time
Approche orientée service et volonté d’apprendre ;
Added 42 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 42 mins ago
I
Senior Consultant - Oracle Field Service Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Infosys is seeking a Oracle Field Service Cloud with experience on Oracle Field Service Cloud and other Oracle CX Cloud applications including implementation of end-to-end field service…
Added 42 mins ago
RS
NDT Technician - UT/MT/PT
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
NDT Trainee
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
NDT Trainee
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
Phased Array Technician
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
NDT Technician - ET1 / ET2
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
I
Senior Consultant - IFS Cloud FSM Functional
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Service catalog configuration, Standard tasks
Added 42 mins ago
RS
API / National Board Inspector
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
Guided Wave Ultrasonic Testing (GWUT) Technician
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
CEDO Technician
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
Level 3 Rope Access Technicians
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 42 mins ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…

Convergint

MSCC Operator

Ottawa, ON, Canada

Wage: $19/hr · Part-time

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Job details

Pay: Wage: $19/hr
Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description: Convergint is looking for a part-time, enthusiastic, results driven, and forward-thinking MSCC Operator to join our amazing culture at our Ottawa location. In this role, the MSCC Operator will be responsible for providing professional quality customer service while verifying and/or notifying customers and potentially dispatching the authorities (Police, Fire, Ambulance, and/or Guard service) promptly upon the receipt of an alarm signal whether via traditional point to point, access control or CCTV. Scope of work includes providing excellent customer and monitoring services to existing customers.

This is a Part-Time position only on weekends

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Monitoring Dispatcher.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Responds to security alarm signals received via customer’s alarm panels and follows the specific instructions as defined in the customer account or in accordance with the company’s standard operating procedure.

Answers telephone calls from customers in a fast-paced environment providing information.

Inputs basic data entry changes as required

Informs shift Supervisor immediately of any problems.

Creates work orders from clients’ verbal or email requests as required.

Dispatches technicians for service requests as required.

Maintains a clean work area and reports any equipment problems immediately.

Ability to multi-task in a fast-paced environment.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer

Excellent communication skills both oral and written in English. French is an asset.

Must be able to be security cleared to a minimum of Reliability status.

Must be able to work any assigned shifts as required by the specific position.

Must be comfortable working alone or with other people.

Good adaptability – respond effectively to changes in situation or information

Comfortable and competent in a fast paced multi-task environment.

Strong attention to detail.

Good understanding of personal computers and conventional software programs.

Accurate typing skills.

Ability to follow specific instructions.

Understanding and appreciation of the serious nature of security industry- Asset.

Must learn or have a basic understanding of alarm panels and components, CCTV and access control systems.

Maintain a positive attitude, be punctual and have an excellent attendance record.

Requirements

High School Diploma or Equivalent.

Minimum one year in an office or MSCC environment.

Experience in one or more of the following industries preferred: security, electronic, fire alarm & life safety, building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Wage: $19/hr

#MSC

Disability accommodations are available on request for candidates taking part in all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Monitor and respond to security alarm signals, follow customer-specific procedures, and promptly notify customers or dispatch emergency services when required. Handle customer calls, data entry, work orders, and technician dispatches while maintaining a clean work area and reporting issues to the shift supervisor.

Requirements

A high school diploma or equivalent and at least one year of experience in an office or monitoring center environment are required. Candidates need strong English communication, accurate typing, computer skills, attention to detail, and the ability to work assigned shifts; French and experience in security or related industries are assets.

Skills

Customer Service
Alarm Monitoring
Emergency Dispatch
Telephone Communication
Written Communication
Data Entry
Work Order Creation
Technician Dispatch
Multitasking
Attention to Detail
Computer Literacy
Accurate Typing
Following Instructions
Adaptability
Alarm Panels
CCTV

Visa sponsorship

Not detected in the job text

Keywords

Security Monitoring
Alarm Signals
Alarm Panels
CCTV
Access Control
Emergency Services
Police Dispatch
Fire Dispatch
Ambulance Dispatch
Guard Service
Customer Service
Monitoring Center
Data Entry
Work Orders
Technician Dispatch
Security Clearance
Reliability Status
Electronic Security
Fire Alarm
Life Safety
Building Automation
Microsoft Office
Telephone Support

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