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Added 22 mins ago
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Technicien.ne en vitre automobile - Lebeau
Belron
Quebec, QC · Ste.-Foy, QC · Lebeau - Beauport
- Full-time
If you want an exciting career as an Automotive Glass Technician in a state-of-the-art environment where you get to work with sophisticated equipment every day alongside the finest experts…
Added 22 mins ago
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Automotive Glass Technician - Lebeau
Belron
Pointe-Claire, QC · Lebeau - Pointe-Claire
- Full-time
If you want an exciting career as an Automotive Glass Technician in a state-of-the-art environment where you get to work with sophisticated equipment every day alongside the finest experts…
Added 38 mins ago
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Production Support Technician
Whitecollars
Richmond, BC
- Full-time
Our client designs and manufactures high-performance mixers and agitators for industrial process applications worldwide. Their customers operate in energy, chemicals, water treatment,…
Added 1 hour ago
KL
Temporary Truck and Coach Technician
Kawartha Lakes
Kawartha Lakes, ON
- Temporary
The Truck and Coach Technician inspects, services, maintains, and repairs automotive light to heavy-duty trucks, emergency vehicles, transit buses and support equipment.
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Conduct in‑process inspections of assembled systems, including air, water, oil, and hydraulic circuits, and /or Electrical circuits to verify correct routing, terminations, connections, and…
Added 1 hour ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 1 hour ago
CS
Maintenance Worker
Carrier Sekani Family Services
Burns Lake, BC
- $29.91 to $36.81 CAD / hour
- Full-time
Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.
Added 1 hour ago
MP
Dual License Maintenance Technician
Mother Parkers Tea & Coffee
Mississauga, ON
- $47.69 CAD / hour
- Full-time
We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.
Added 2 hours ago
ME
Service Technician
McDougall Energy Inc.
Goderich, ON
- Full-time
McDougall Energy is looking for an experienced Service Technician to join our teamin Teeswater.
Added 2 hours ago
BT
Accounting Technician
Baker Tilly Canada
The Pas, MB
- Full-time
We are looking for an Accounting Technician to join our team in the Pas, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape…
Added 2 hours ago
ME
310T Truck and Coach Technician
McDougall Energy Inc.
North Bay, ON
- Full-time
McDougall Energy is looking for a skilled 310T Truck and Coach Technician based out of our North Bay, ON. shop. Reporting to the Shop Manager this role is an integral member of the team…
Added 2 hours ago
ME
Service Coordinator
McDougall Energy Inc.
Sudbury, ON · Lively, ON
- Full-time
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to…
Added 2 hours ago
ME
Service Technician
McDougall Energy Inc.
Timmins, ON
- Full-time
McDougall Energy is looking for an experienced G2-OBT2 Service Technician to join our team in Timmins, ON. Reporting to the Operations Manager is an integral member of the Operations team…
Added 2 hours ago
ME
310T Truck and Coach Technician
McDougall Energy Inc.
Cochrane, ON
- Full-time
McDougall Energy is looking for a skilled 310T Truck and Coach Technician based out of our Cochrane, ON. shop. Reporting to the Operations Supervisor, this role is an integral member of the…
Added 2 hours ago
AH
Registered Nurse - Occupational Health Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…wellness in the workplace and provide input into policy and process development. The position works to ensure Health Shared Services values, goals and principles are implemented and…
Added 3 hours ago
GT
Service Technician, Proshop (Seasonal, Part-Time)
Golf Town
Oakville, ON
- Part-time
AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
Added 3 hours ago
TS
Class 1 Truck Driver - Dry Bulk - Sign on Bonus
The Seaboard Transport Group
New Glasgow, NS
- Full-time
Division, Driver & Technician of the Month Programs
Added 6 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
…customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment…
Added 6 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
…customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment…
Added 6 hours ago
HR
Yard Technician
Herc Rentals
Fort McMurray, AB
- Full-time
Results orientated, process and problem-solving skills
Added 6 hours ago
UO
Scientific Research and Development Internship
University of Alaska Fairbanks Petroleum Engineering
Edmonton, AB
- Volunteer
Materials science and process development for carbon fibers and critical materials.
Added 6 hours ago
UO
Scientific Research and Development Internship
University of Alaska Fairbanks Petroleum Engineering
Edmonton, AB
- Volunteer
Materials science and process development for carbon fibers and critical materials.
Added 6 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Military (Land) Technician 6A Qualified EO Technician
Added 6 hours ago
GR
Senior Dispatcher
Goldbeck Recruiting
Burnaby, BC
- Full-time
Ability to identify operational inefficiencies and contribute to process improvements and cost optimization.

Convergint

MSCC Operator

Ottawa, ON, Canada

Wage: $19/hr · Part-time

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Job details

Pay: Wage: $19/hr
Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description: Convergint is looking for a part-time, enthusiastic, results driven, and forward-thinking MSCC Operator to join our amazing culture at our Ottawa location. In this role, the MSCC Operator will be responsible for providing professional quality customer service while verifying and/or notifying customers and potentially dispatching the authorities (Police, Fire, Ambulance, and/or Guard service) promptly upon the receipt of an alarm signal whether via traditional point to point, access control or CCTV. Scope of work includes providing excellent customer and monitoring services to existing customers.

This is a Part-Time position only on weekends

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Monitoring Dispatcher.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Responds to security alarm signals received via customer’s alarm panels and follows the specific instructions as defined in the customer account or in accordance with the company’s standard operating procedure.

Answers telephone calls from customers in a fast-paced environment providing information.

Inputs basic data entry changes as required

Informs shift Supervisor immediately of any problems.

Creates work orders from clients’ verbal or email requests as required.

Dispatches technicians for service requests as required.

Maintains a clean work area and reports any equipment problems immediately.

Ability to multi-task in a fast-paced environment.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer

Excellent communication skills both oral and written in English. French is an asset.

Must be able to be security cleared to a minimum of Reliability status.

Must be able to work any assigned shifts as required by the specific position.

Must be comfortable working alone or with other people.

Good adaptability – respond effectively to changes in situation or information

Comfortable and competent in a fast paced multi-task environment.

Strong attention to detail.

Good understanding of personal computers and conventional software programs.

Accurate typing skills.

Ability to follow specific instructions.

Understanding and appreciation of the serious nature of security industry- Asset.

Must learn or have a basic understanding of alarm panels and components, CCTV and access control systems.

Maintain a positive attitude, be punctual and have an excellent attendance record.

Requirements

High School Diploma or Equivalent.

Minimum one year in an office or MSCC environment.

Experience in one or more of the following industries preferred: security, electronic, fire alarm & life safety, building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Wage: $19/hr

#MSC

Disability accommodations are available on request for candidates taking part in all stages of the recruitment process.

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More about this job

Responsibilities

Monitor and respond to security alarm signals, follow customer-specific procedures, and promptly notify customers or dispatch emergency services when required. Handle customer calls, data entry, work orders, and technician dispatches while maintaining a clean work area and reporting issues to the shift supervisor.

Requirements

A high school diploma or equivalent and at least one year of experience in an office or monitoring center environment are required. Candidates need strong English communication, accurate typing, computer skills, attention to detail, and the ability to work assigned shifts; French and experience in security or related industries are assets.

Skills

Customer Service
Alarm Monitoring
Emergency Dispatch
Telephone Communication
Written Communication
Data Entry
Work Order Creation
Technician Dispatch
Multitasking
Attention to Detail
Computer Literacy
Accurate Typing
Following Instructions
Adaptability
Alarm Panels
CCTV

Visa sponsorship

Not detected in the job text

Keywords

Security Monitoring
Alarm Signals
Alarm Panels
CCTV
Access Control
Emergency Services
Police Dispatch
Fire Dispatch
Ambulance Dispatch
Guard Service
Customer Service
Monitoring Center
Data Entry
Work Orders
Technician Dispatch
Security Clearance
Reliability Status
Electronic Security
Fire Alarm
Life Safety
Building Automation
Microsoft Office
Telephone Support

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