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Added 5 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 5 hours ago
Portfolio Asset Manager
Infrastructure Ontario
Toronto, ON
…Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business…
Added 6 hours ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.
Added 6 hours ago
TR
Traffic Quality Manager
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Traffic Quality Manager that will play an essential role in ensuring that traffic and transportation activities meet established quality standards,…
Added 7 hours ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
…full-cycle recruitment for select operational, corporate, sales and engineering roles. With a strong emphasis on proactive sourcing, candidate research, and engagement, you will partner…
Added 8 hours ago
SU
Trade Supervisor, Steel (Afternoon Shift)
Seaspan ULC
North Vancouver, BC
- Full-time
…company standards. The position reports directly to an Area Manager and requires significant interaction with Trade…
Added 8 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 11 hours ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
…full-cycle recruitment for select operational, corporate, sales and engineering roles. With a strong emphasis on proactive sourcing, candidate research, and engagement, you will partner…
Added 12 hours ago
CE
Architectural Project Manager
Colliers Engineering & Design
UNAVAILABLE, Ontario
- Full-time
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Project Manager to join our Client Programs Market team in Toronto, ON! You will be working in…
Added 13 hours ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every…
Added 14 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
Coordinate between the project manager and external mechanical and thermal engineering teams to evaluate estimates, track schedules and deliverables, and set priorities to ensure on-time,…
Added 14 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 14 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment…
Added 14 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
Coordinate between the project manager and external mechanical and thermal engineering teams to evaluate estimates, track schedules and deliverables, and set priorities to ensure on-time,…
Added 18 hours ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
In this role you will lead complex, high-value manufacturing programs, work directly with clients and suppliers, own the quality plan for each program, and help evolve the practices and…
Added 20 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 day ago
MD
Architectural Team Lead - Entitlements
MG2 Design
ON · Ontario, Canada
- Full-time
At MG2, an affiliate of Colliers Engineering & Design, we value our employees with great benefits and worthwhile programs. We are proud of the many initiatives at MG2 such as our focus on…
Added 1 day ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 day ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 1 day ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements.
Added 1 day ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an Associate Project Manager/ Estimator to join our Service division in the Burnaby office. Here's how your role will strengthen our team.
Added 1 day ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 day ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 day ago
JI
Senior Product Manager
Jumbo Interactive
Calgary, AB
- Full-time
Serve as Product Owner within an Agile Scrum environment, working closely with Engineering, Development, QA, Marketing and the Software Development Manager.
Added 1 day ago
BC
Project Coordinator, Commissioning – Industrial West
Bird Construction
AB · Edmonton
- Full-time
This is an excellent opportunity for a new graduate of an engineering program and offers excellent learning opportunities in a site environment.

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

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More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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