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Added 10 mins ago
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Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
Complex Account Support: Assist the Sales team and Technical Sales Representatives (TSRs) with the technical review of complex waste streams for new business opportunities.
Added 10 mins ago
Z
Solutions Architect
Zazz
Canada
- Full-time
This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and…
Added 10 mins ago
NL
Business Operations & Administrative Coordinator
Northfast Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
This is a diverse, hands-on position that supports several areas of our business, including administration, daily operations, sales support, purchasing, and accounting.
Added 10 mins ago
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Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…modifications are properly documented and communicated to National Account Managers and the Project Coordination Manager, allowing for appropriate billing…
Added 10 mins ago
OI
Inova Québec - Bilingual Sales Representative
Orbit Insurance Services
Montreal, QC
- Full-time
Reporting to the Senior Manager, Sales & Service, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover customer needs,…
Added 10 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Toronto, ON · Scarborough, ON
- Full-time
Together with your manager, developing and managing strategic and tactical sales plans to meet Company sales objectives.
Added 10 mins ago
HA
Territory Manager
Horner APG Canada
Calgary, AB
- Full-time
Role Description The Territory Manager is a full-time, on-site role based in Calgary, AB, responsible for driving sales growth and managing customer relationships within an assigned…
Added 10 mins ago
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(CAN) General Merchandise Assistant Manager
Walmart
Granby, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 10 mins ago
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Strategic Account Manager - Rentals
Finning
Edmonton, AB
- Full-time
Are you a relationship-driven sales professional who excels at building strategic partnerships and delivering measurable business results? Finning Canada is seeking a Strategic Accounts…
Added 10 mins ago
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Sales Development Representative
VendorPM
Remote, Canada
- $55,000 CAD / year
- Full-time
- Remote
As a Sales Development Representative at VendorPM, you will be responsible for contacting vendor leads assigned to you across Canada and the US, and converting them into sales to achieve…
Added 25 mins ago
ARCHITECTURAL REP II - CANADA
Mohawk Industries
Concord, ON
Dal-Tile is seeking a dynamic Architectural Sales Rep II to join the team! The Architectural Sales Rep II is responsible for all sales activities from lead generation to sales closure…
Added 25 mins ago
Delivery Executive
Capgemini
Vancouver, BC
This is an account-level leadership role with responsibility extending beyond individual project execution. The Delivery Manager will establish strong delivery governance, ensure…
Added 25 mins ago
RS
Branch Manager
Refrigerative Supply Limited
Surrey, BC
- Full-time
The Branch Manager provides leadership and support for all aspects of the Branch: incorporating sound business management practices; mentoring sales staff; accountability for assets,…
Added 25 mins ago
AW
Account Manager
All Weather At Home
AB · Calgary, AB
- Full-time
We’re currently hiring for an Account Manager for our Calgary Customer Solutions Center.
Added 25 mins ago
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Client Advisor
RBC
Stephenville, NL
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 40 mins ago
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Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
Complex Account Support: Assist the Sales team and Technical Sales Representatives (TSRs) with the technical review of complex waste streams for new business opportunities.
Added 40 mins ago
DV
Business Development Manager – North America
DBM Vircon
Canada
- Full-time
Account Planning: Lead account plans aimed at achieving sales targets, including revenue growth, pipeline expansion and client satisfaction.
Added 41 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Newmarket, ON
Territory Sales Representative – Newmarket, ON
Added 41 mins ago
Regional Sales Manager - Ontario & Quebec
Levitt-Safety
Oakville, ON
Levitt-Safety is looking for an experienced Regional Sales Manager to lead our sales team and drive profitable growth across Ontario and Quebec.
Added 41 mins ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Edmonton, AB
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 41 mins ago
OI
Senior Account Manager
Office Interiors
Moncton, NB
- Full-time
As a Senior Furniture Account Manager, you would share Office Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive Work…
Added 41 mins ago
AH
Dual Property Sales Manager
Atlific Hotels
Burnaby, BC
- Full-time
…results-oriented individual to join the Burnaby area as Dual Property Sales Manager. This Sales Manager is primarily responsible for booking group business in the Sports market segment and…
Added 41 mins ago
S
Sales Representative, Entry-Level (On-site)
Scotlynn
Brant, ON
- $41,600 to $150,000 CAD / year
- Full-time
This role could also known as Inside Sales Representative, Sales Agent, Account Manager or Account Representative.
Added 41 mins ago
MG
Account Director (PR, Integrated)
MSL Group Canada
Toronto, ON
- Full-time
As an Account Director, you will serve as a trusted counselor to senior clients, leading integrated teams and overseeing programs that earn attention, build trust and deliver measurable…
Added 56 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
Align Ataccama sales leadership and account teams with partner counterparts on target accounts, pipeline and deal strategy

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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