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Added 8 mins ago
BM
Retail Store Supervisor - Winter - Full-time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Store Supervisor, Retail is responsible for supporting the daily operations of the retail store while delivering exceptional guest experiences and driving sales performance. This role…
Added 8 mins ago
NH
Quality Supervisor
Norsk Hydro
Mississauga, ON
- Full-time
Experience with managing automotive customer requirements, Program Management experience preferred.
Added 8 mins ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Support the delivery of a customer-centered admissions experience for prospective international students.
Added 8 mins ago
CL
Agent Import Maritime / Ocean Import Agent (592943)
CEVA Logistics
Montreal, QC
- Full-time
Minimum de 3-5 ans d’expérience dans un poste similaire ou dans un environnement connexe.
Added 8 mins ago
VS
Security Guard
Vista Security & Investigations
Hamilton, ON
- Full-time
With over 30 years of experience, Vista Security & Investigations Inc. is a proud leader in security solutions across Canada. As a full-service security company, we offer a suite of…
Added 8 mins ago
NI
Warehouse Operations Supervisor
NFI Industries
Delta, BC
- Full-time
The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily…
Added 8 mins ago
K
Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Respond immediately to any customer or staff concerns regarding supply replacement or cleanliness of the facilities.
Added 8 mins ago
SC
Part Time Baker Helper - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
…timely fashion. The Baker’s Helper delivers the highest level of customer service and satisfaction. The Baker’s Helper demonstrates the highest level of adherence to all Food Safety…
Added 8 mins ago
Supervisor Child & Youth ID #1666
YMCA of Simcoe/Muskoka
Wasaga Beach, ON
The Supervisor Child & Youth is responsible for successfully managing quality child and youth programs and services in a safe, service oriented environment.
Added 8 mins ago
SR
Road Mechanic - Level 2
Sunbelt Rentals, Inc.
Toronto, ON
- Full-time
Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead…
Added 22 mins ago
BP
Overnight Warehouse Associate
Bass Pro Shops
Edmonton, AB
- Part-time
Reporting to the Overnight Supervisor, the Overnight Task Team Outfitter assists in the overall operational function of the retail store by reducing the amount of non-selling tasks…
Added 22 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Bowmanville, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 22 mins ago
SI
Store Supervisor
SNDL Inc.
Fort McMurray, AB · Value Buds Franklin Avenue
- Full-time
Value Buds is looking for a motivated Store Supervisor to support daily retail operations and lead by example on the sales floor. This role is ideal for someone with retail leadership…
Added 22 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sault Ste. Marie, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 22 mins ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
CO
Supervisor Technical Services Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Ensure all facility assets are maintained in accordance with best practices and data while advancing customer service, guiding business process improvements, and driving the modernization…
Added 37 mins ago
WC
Inside Sales Representative
White Cap Canada
Nanaimo, BC
- Full-time
…email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and…
Added 37 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
Identify reimbursement trends and escalate systemic issues to the supervisor with supporting case data
Added 37 mins ago
Fairmont Gold Supervisor, Part-Time
Fairmont Hotels & Resorts
Vancouver, BC
Previous Front Desk experience required, preferably in a 5 diamond hotel environment
Added 37 mins ago
TO
Gardener
Town of Oakville
Oakville, ON
- Contract
Reporting to the Horticulture Supervisor, the Gardener receives daily direction from the Leadhand, and performs horticultural activities, including planting, transplanting, cultivating,…
Added 37 mins ago
NC
Restaurant supervisor
Noodlebox Canada
Stratford, ON
- Full-time
Do you have experience working in this field?
Added 37 mins ago
DA
Warehouse Supervisor
Detroit Axle
Mississauga, ON
- Full-time
Detroit Axle is seeking a motivated and hands-on Warehouse Supervisor to oversee daily warehouse operations at our Ontario distribution facility.
Added 37 mins ago
AC
Food Service Worker Lead
Aramark Canada
Hamilton, ON · Waterdown, ON
- Full-time
Completion of any task requested by a supervisor or member of the Aramark management team.
Added 37 mins ago
FH
Bilingual Royal Service Supervisor (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
…hotel in Ottawa is looking to fill a role of Royal Service Supervisor…
Added 37 mins ago
UO
Information Desk / Administrative Assistant, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Establishes and maintains effective, productive relationships with visitors, patients, staff, students, peers, immediate supervisor and senior management, and with the Campus community

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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