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Added 1 min ago
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Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
We're looking for a strategic technology leader to shape and govern the I&CB technology portfolio, ensuring investments, priorities, and execution remain aligned to business and enterprise…
Added 1 min ago
PC
Financial Analyst, FP&A
Powerex Corp.
Vancouver, BC
- Full-time
…We are seeking a Financial Analyst, FP&A to join our Finance team. This role is ideal for someone who combines strong financial acumen with comfort in working through complex data sets, and…
Added 1 min ago
CF
Business Development Representative
Classic Fire + Life Safety
Guelph, ON
- Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 1 min ago
RL
Quality Technician (Day Shift - 3 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 1 min ago
Operations and Maintenance Trainer
Manulift
Hamilton, ON
We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily…
Added 1 min ago
WC
Swamper/Labourer
Waste Control Services Inc.
District of North Vancouver, British Columbia · North Vancouver, BC
- Full-time
Waste Control Service (WCS) is an essential partner in providing businesses with sustainable solutions towards reducing their landfill contribution and disposal of their waste. We drive to…
Added 1 min ago
BI
Operations Supervisor
Badger Infrastructure Solutions Ltd
Fort McMurray, AB
- Full-time
The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities…
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Product Owner Manager
HP
Vancouver, BC
- Full-time
…organization into a high-performing, product-centric capability. This leader will establish clear role expectations, operating practices, competency standards, career and development…
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Tech IV - Electrician
BGIS
Ottawa, ON
- Full-time
Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment within the limits of company policy and trade certification and oversees service providers.
Added 16 mins ago
SC
Delivery Service Centre Analyst (Bilingual)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 16 mins ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 16 mins ago
CL
Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
…partners and third-party vendors to ensure that the after-sale service (Care and Repair) is done efficiently for both store stock as well as customer owned…
Added 16 mins ago
CC
Collision Centre General Manager
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Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager - Cluster 2, The General Manager for a collision center is responsible…
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store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
3 years retail / customer service management experience
Added 16 mins ago
Store MANAGER - Contract
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Brampton, ON
…setting the tone on the floor, building a strong and motivated team, and consistently delivering…
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Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
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Longueuil, QC
- Full-time
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Stagiaire en logistique d'entreposage - Hiver 2027 | Operations Logistics Internship – Winter 2027
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- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 16 mins ago
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Administrator/General Manager/Executive Director
Extendicare
Maple, ON · Sherwood Court
- Full-time
Added 16 mins ago
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Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
We are looking for service managers to join our Project Management Office team. Service managers work alongside IT security professionals to help manage customers, quality, budget and…
Added 16 mins ago
CC
Collision Centre General Manager
CSN Collision
Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager – Cluster 2, The General Manager for a collision center is responsible…
Added 16 mins ago
Technology Project Manager
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Winnipeg, MB · London, ON · Toronto, ON
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Added 16 mins ago
Senior Manager, Real Estate Operations, Saskatchewan 1
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Serve as a customer‑facing leader for site tours, readiness reviews, incident communications, and service improvement initiatives.
Added 31 mins ago
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Maintenance Manager (Manufacturing)
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Calgary, AB
- Other
The Maintenance Leader - Manager assumes the role of a technical leader and has overall responsibility of the maintenance team for ensuring timely and quality repair of equipment, execution…
Added 31 mins ago
CH
Clinical Supervisor - Winnipeg/Portage La Prairie
CBI Home Health
Winnipeg, MB
- Full-time
…outcomes and a best-practices approach to their care. The scope of service oversight for the clinical services will be defined by the Managers or Regional Leader. This will include…
Added 31 mins ago
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Banquet Server (Temporary Full-Time)
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- Full-time
Reporting to the Banquet Leadership Team, responsibilities and essential job functions include but are not limited to the following:

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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