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Added 13 mins ago
CC
Automotive Estimator
Craftsman Collision
Vernon, BC
- Full-time
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Added 13 mins ago
AF
Senior Financial Service Representative - Office 1547
Attain Finance
Brampton, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 13 mins ago
C
Senior Municipal Project Manager
CIMA+
Bowmanville, ON
- $128,160 to $176,220 CAD / year
- Full-time
We are looking for a Senior Municipal Project Manager to support our growing municipal and transportation practice in the GTA, including municipal road and intersection design, storm…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 mins ago
CO
Senior Planner - Development
County of Wellington
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- $109,090.8 to $127,600.2 CAD / year
- Full-time
Reporting to the Manager of Development Planning or the Manager of Planning and Environment, the Senior Planner (Development) is responsible for the processing and review of development…
Added 13 mins ago
MH
Manager or Senior Manager, Tax (Public Company)
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Toronto, ON
- Full-time
As McGovern Hurley’s next Tax Manager or Senior Tax Manager, you’ll help shape our growing Public Company Tax practice by leading complex compliance engagements from start to finish and…
Added 13 mins ago
DO
Executive Director Science and Innovation
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- Full-time
A current CV detailing your skills, work history and key achievements. Please include contact details of two referees – ideally including your current or most recent line manager.
Added 13 mins ago
Community Relations Director
Amica Senior Lifestyles
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Vacation: Generous annual vacation entitlement, aligned with company policy .
Added 13 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 13 mins ago
NC
Hospital Manager
NVA Canada
Winnipeg, MB
- Full-time
…potential? Plessis Veterinary Hospital is looking for a Hospital Manager who’s passionate about team culture, operational excellence, and delivering standout employee, client and patient…
Added 13 mins ago
OI
Bilingual Adjudicator / Case Manager
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Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…
Added 13 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 28 mins ago
Retail Sales Associate
Fire & Flower Inc.
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Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Added 28 mins ago
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Added 28 mins ago
HR Advisor - Employee Relations
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…is ideal for an HR professional who enjoys balancing people, policy, and problem-solving while fostering positive workplace…
Added 28 mins ago
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- Full-time
The Procurement Engineering Reactor Component Manager reports to the Procurement Engineering Technical Director and oversees the timely delivery of pre- and post-order engineering…
Added 28 mins ago
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Engineering Manager Mechanical Engineering, Port Elgin
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The Engineering Manager Mechanical Engineering, Port Elgin office is responsible for leading a group of Mechanical Design and Process System Engineers executing design or field work for…
Added 28 mins ago
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Duty Counsel, Criminal
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Toronto, ON
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Employees at Legal Aid Ontario also enjoy generous paid time-off policy, including vacation days, sick days, discretionary days, and statutory holidays.
Added 28 mins ago
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Associate Product Manager - Residential Locks
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…days if preferred. Hybrid schedule aligns with our telecommute policy and we reserve the right to update it as business needs…
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Duty Counsel, Criminal
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Toronto, ON
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Added 28 mins ago
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Develop menus in accordance with policy and procedure and core standards.
Added 28 mins ago
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Finance Contracts Analyst
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- $58,000 to $73,000 CAD / year
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Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This…
Added 28 mins ago
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Account Manager
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Mississauga, ON
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The Account Manager will contribute to Carlton Cards’ success by championing business growth and development of core strategic partnerships within assigned accounts. This is a sales…
Added 28 mins ago
S
🚀 Responsable principal(e), Opérations & Intégration des TI (IT Operations & Integration Lead)
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5–8 years in corporate IT, including 2+ years as a Senior SysAdmin, IT Lead, or IT Manager.
Added 28 mins ago
BL
Human Resources Manager
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The Manager, Talent Advisory leads the delivery of talent advisory services for an assigned business area or region, partnering with leaders to address people priorities, strengthen…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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