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Added 4 mins ago
E
Senior Civil / Municipal Engineer
EXP
Calgary, AB
- Full-time
Serve as project manager and/or senior technical lead on multidisciplinary assignments.
Added 4 mins ago
GC
Maintenance Supervisor (Full-time) - Port Perry
Great Canadian Entertainment
Port Perry, ON
- Full-time
Reporting to the Facilities Manager, the Maintenance Supervisor is responsible for providing the maintenance and grounds team with the equipment and physical structure required to…
Added 4 mins ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
Student Success Manager, Year One Foundation Program – University of Alberta
Added 4 mins ago
E
Project Manager, Substations and Transmission - Power Delivery Projects
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
We are looking for a Project Manager, Substations and Transmission - Power Delivery Projects to play an important role in delivering projects that support the electricity infrastructure our…
Added 4 mins ago
M
Project Manager
Metrolinx
Canada
- Full-time
Our Lakeshores and USRC Davenport Office under the Capital Projects Group (CPG) is seeking a Project Manager to join the Stations team. Reporting to the Senior Manager, this role will…
Added 4 mins ago
M
Project Manager
Metrolinx
Canada
- Full-time
Our Extensions Kitchener New Stations Office under the Capital Projects Group (CPG) is seeking a Project Manager to join the Stations team. Reporting to the Senior Manager, this role will…
Added 4 mins ago
Tooling Engineering Operations Supervisor
Westinghouse Electric Company, LLC
Burlington, ON
You will report to the Engineering Manager, Inspection Tooling Engineering and be located at Burlington, Ontario, Canada. This is an onsite position.
Added 4 mins ago
BH
AI-Native Client Success Manager
Bask Health
Remote, Canada
- Full-time
- Remote
Client Success at Bask Health is AI-first and customer-obsessed. We're looking for an AI-Native Client Success Manager who takes full ownership of client relationships and uses AI as an…
Added 4 mins ago
TH
Senior Advisor | Temporary Full time | CVH | Financial Planning
Trillium Health Partners
Toronto, ON
- Full-time
Reporting to the Manager, Corporate Strategy & Planning, the Senior Financial Advisor will build, design, coordinate, analyze, and drive corporate financial initiatives for organizational…
Added 4 mins ago
TH
Project Manager I (Full-Time) - CVH PRCC Admin
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Manager, Cancer Screening, Primary Care and Prevention and Diagnostic Imaging, the Project Manager for the Regional Cancer Program will provide regional process monitoring…
Added 4 mins ago
TH
Property Manager/Property Coordinator
The HR Pro
ON · Waterloo South, Ontario
- Full-time
Title Senior Property Manager / Property Coordinator
Added 4 mins ago
M
RQ11316 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
tester will work with the testing lead and IT lead of each project as well
Added 4 mins ago
Account Coordinator
Berlin Packaging Canada Corporation
Mississauga, ON
Serve as project manager for new customer launches; manage multiple SKUs, and coordinate with sales and supply chain to ensure products are delivered on time and within specification.
Added 4 mins ago
CS
Change Adoption & Organizational Design Consultant
Cambay Solutions
Canada
- Full-time
1. Integrate change into Microsoft delivery: Partner with pursuit, practice, project, and technical leads to embed change adoption and enablement activities into Microsoft solution…
Added 4 mins ago
T
Buyer
Telecon
Moncton, NB
- $60,000 to $65,000 CAD / year
- Full-time
Under the supervision of the Purchasing Manager, the Buyer ensures the best value for money in purchasing transactions for the company, monitors the quality of purchased products to ensure…
Added 4 mins ago
TI
IBM MQ Administrator
Themesoft Inc.
Toronto, ON
- Contract
Understanding security settings, different type certificates on Queue manager, channel levels. Be able to install new and renew existing certificates.
Added 4 mins ago
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Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 4 mins ago
XS
Fixed Wing Technology Specialist
Xcalibur Smart Mapping
Ottawa, ON
- Full-time
Reporting to the Fixed Wing Technology Manager, the Fixed Wing Technology Specialist is responsible for support in the calibration, maintenance, troubleshooting, and repair of the…
Added 4 mins ago
QM
E-commerce & Digital Marketing Manager
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
Position: E-commerce & Digital Marketing Manager
Added 4 mins ago
MS
Contracts Manager
ML6 Search + Talent Advisory
Mississauga, ON
- Full-time
ML6 is representing a well-established and growing Canadian homebuilding organization in the search for a Contracts Manager to join its procurement team. This is an opportunity for a…
Added 4 mins ago
C
Senior Municipal Project Manager
CIMA+
Bowmanville, ON
- $128,160 to $176,220 CAD / year
- Full-time
We are looking for a Senior Municipal Project Manager to support our growing municipal and transportation practice in the GTA, including municipal road and intersection design, storm…
Added 19 mins ago
T&
Assistant Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 19 mins ago
FW
Senior Business Architect
Future Works
Remote, Canada
- Contract
- Remote
…value chain reinvention engagements. Ideally at the Senior Manager or Director…
Added 34 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 34 mins ago
M
Project Manager
Metrolinx
Toronto, ON
- Full-time
Our Capital Projects Group is seeking a Project Manager for its Lakeshore and USRC division. This position will provide technical expertise and administration of planning, engineering,…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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