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Added 7 mins ago
TFT - Manager, Quality & Performance
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
This role supports the Director as the organizational lead for the accreditation process, in collaboration with CMHA senior leadership, compliance with performance measures as identified in…
Added 7 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'leary, PE
- Full-time
The Senior Account Manager manages a complex portfolio of commercial lending and deposit relationships, partnering with business owners to understand their goals and navigate their evolving…
Added 7 mins ago
M
Senior Manager, Assurance and Accounting - Audit
MNP
Vancouver, BC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 7 mins ago
Senior Investment Product Manager
Scotiabank
Toronto, ON
The Senior Investment Product Manager, is responsible for the design and execution of strategies to distribute alternative and specialty equity products across intermediary channels. This…
Added 7 mins ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 21 mins ago
M&
Communications Specialist - Reach and Engagement
McKinsey & Company
Algoma Unorganized North Part, ON
- Full-time
You will report to the Head of External Relations and partner closely with senior leadership across Calgary, Toronto, and Montreal, as well as colleagues throughout North America, to…
Added 22 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 22 mins ago
A
Data Governance Analyst – Data Strategy
Affinity
Burnaby, BC
- Contract
…the Commission's Data Strategy. Reporting functionally to the Manager, Data Governance, this position is responsible for supporting the analysis, development, and implementation of data…
Added 22 mins ago
T
Total Rewards Manager
TEEMA
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
The successful candidate will work closely with senior leadership, Finance, and People & Culture partners to ensure total rewards programs remain competitive, equitable, compliant, and…
Added 22 mins ago
B&
Project Manager - Mechanical Special Projects
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, ON
- $80,000 to $110,000 CAD / year
- Full-time
Ongoing investment in training and development
Added 22 mins ago
E
Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
In this role, you will serve as a senior technical authority for electrical systems across our utility-scale battery energy storage portfolio. You will shape engineering standards and asset…
Added 22 mins ago
S
Manager, Internal Controls - CA
Stantec
Edmonton, AB
- Full-time
As a member of the Stantec Internal Controls (IC) team, the Manager, Internal Controls plays a key role in driving and supporting Stantec’s global internal control environment, with a…
Added 22 mins ago
A
Senior Product Manager - New Product. Global Legal Tech SaaS. Remote.
Actionstep
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
As a Product Manager, you will maintain assigned products, manage ongoing product planning, requirements, development of new features, functionality and integrations. The role is ultimately…
Added 22 mins ago
Senior Software Engineer in Test, Android
Okta
Toronto, ON
Collaborate with product management, software development, and cross-functional teams using JIRA and Confluence to define test plans grounded in business requirements and application…
Added 22 mins ago
KF
Senior Project Manager
Keller Foundations, Ltd.
Halton Hills, Ontario
- Other
Keller is looking for an experienced Senior Project Manager based out of our Acton, ON location.
Added 37 mins ago
UG
Senior Engineering Manager - Stratus Imaging Archive
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Richmond, BC
- Full-time
The Senior Engineering Manager will lead engineering teams building and evolving the Stratus Imaging Archive product and play a critical role in advancing our cloud-native Vendor Neutral…
Added 37 mins ago
Senior Manager, Learning, Growth & Experience
Bayshore
Mississauga, ON
If you are passionate about helping people grow, lead and thrive, the Senior Manager, Learning, Growth & Experience offers an opportunity to make an impact across Bayshore. This role is a…
Added 37 mins ago
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Senior Manager, AI Solutions
Air Canada
Toronto, ON · Dorval, QC
- Full-time
As Senior Manager, AI Solutions, you will lead a portfolio of AI solutions for one or more business domains, such as the corporate functions (HR, Legal, IT, and Procurement), and a…
Added 52 mins ago
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Senior Project Manager
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Barriere, BC
- $150,000 to $180,000 CAD / year
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Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…
Added 52 mins ago
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Project Coordinator, Renewables
Proven
Toronto, ON
- Full-time
Build and maintain project schedules, and coordinate field work and technologist scheduling with the Senior Geotechnical Engineer who leads the technical team.
Added 52 mins ago
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Associate General Manager
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- Full-time
You will assist the General Manager with management of day-to-day operations within the residence. You will help with the execution of business strategies, plans and programs. As the…
Added 52 mins ago
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Senior Project Manager
Multiplex
Toronto, ON
- Full-time
The Senior Project Manager is responsible to manage the project team and oversee all administrative functions and duties on all types and sized projects/scopes. This includes managing…
Added 52 mins ago
P
Project Coordinator, Renewables
Proven
Calgary, AB
- Full-time
Build and maintain project schedules, and coordinate field work and technologist scheduling with the Senior Geotechnical Engineer who leads the technical team.
Added 52 mins ago
B&
Project Manager - Mechanical Special Projects
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Ongoing investment in training and development
Added 52 mins ago
TR
Leasing Manager, Retail
Taylor Ryan Executive Search Partners
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
The Leasing Manager will work closely with an established senior leasing leader, providing support across leasing activities in British Columbia and Alberta.

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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