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Added 14 mins ago
C
Legal Counsel and Manager, Contracts and Governance | Permanent Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
POSITION: Legal Counsel and Manager, Contracts and Governance
Added 14 mins ago
Senior Recruiter (GTM & Tech)
T6 Talent Partners
Toronto, ON
…transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and…
Added 14 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 14 mins ago
Revenue Operations Manager
AfterShip
Toronto, ON
As Revenue Operations Manager you will own the operational backbone that keeps our Sales, Customer Success, and Partnerships teams forecasting accurately, moving fast, and working out of…
Added 14 mins ago
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Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
Added 29 mins ago
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Senior Financial Service Representative - Office 1547
LendDirect
Brampton, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 30 mins ago
MH
Manager or Senior Manager, Tax (Private & International)
McGovern Hurley LLP
Toronto, ON
- Full-time
As McGovern Hurley’s next Senior Tax Associate on the Private & International Tax team, you’ll take your expertise beyond compliance into strategic advisory, supporting complex engagements…
Added 30 mins ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Senior Accountant to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 30 mins ago
A
Director of Operations
Altis
Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
You'll partner with business development teams on RFPs, new business opportunities and successful customer onboarding.
Added 30 mins ago
JH
Senior Software Development Manager
JMC HR Consulting
Markham, ON
- Full-time
JMC is partnering with SinaLite / Willowpack to recruit a Software Development Manager to lead the development of software that connects customers, production teams and business operations.
Added 30 mins ago
TU
Development Coordinator, Gift & Estate Planning
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Reports to: One of: Associate Director, Manager, Director, Senior Director/Assistant Dean, or Executive Director of Development.
Added 44 mins ago
AF
Senior Financial Service Representative - Office 1547
Attain Finance
Brampton, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 44 mins ago
C
Senior Municipal Project Manager
CIMA+
Bowmanville, ON
- $128,160 to $176,220 CAD / year
- Full-time
We are looking for a Senior Municipal Project Manager to support our growing municipal and transportation practice in the GTA, including municipal road and intersection design, storm…
Added 45 mins ago
CO
Senior Planner - Development
County of Wellington
Guelph, ON
- $109,090.8 to $127,600.2 CAD / year
- Full-time
Reporting to the Manager of Development Planning or the Manager of Planning and Environment, the Senior Planner (Development) is responsible for the processing and review of development…
Added 45 mins ago
MH
Manager or Senior Manager, Tax (Public Company)
McGovern Hurley LLP
Toronto, ON
- Full-time
As McGovern Hurley’s next Tax Manager or Senior Tax Manager, you’ll help shape our growing Public Company Tax practice by leading complex compliance engagements from start to finish and…
Added 45 mins ago
DO
Executive Director Science and Innovation
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Tenure: This is a fixed term Senior Executive Service (SES) appointment for a term of up to five (5) years.
Added 45 mins ago
UT
U-Accelerate : Développeur(euse) de logiciels, nouveau(elle) diplômé(e) // U-Accelerate: Software Developer, New Grad
Unity Technologies
Montreal, QC · CAN-Montreal
- Full-time
Added 45 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 45 mins ago
PT
Operations Manager
Panache Talent Inc.
Ottawa, ON
- Full-time
Reporting to the Senior Operations Manager, the Operations Manager is responsible for overseeing the day-to-day operations, maintenance, and overall performance of the property. This…
Added 45 mins ago
TT
National Account Manager
Top Tier Talent Group
Toronto, ON
- Full-time
We are seeking an experienced, results-driven National Account Manager to manage, develop, and expand a portfolio of key shipper accounts across North America.
Added 45 mins ago
KR
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
- $100,000 to $115,000 CAD / year
- Full-time
…reputable food manufacturer. We are looking for a Sales Account Manager based in Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for…
Added 45 mins ago
OI
Bilingual Adjudicator / Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…
Added 45 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 45 mins ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
…retrieval-augmented generation (RAG), and AI-enabled tools in the software development lifecycle. Familiarity with Agile delivery and JIRA is required. Experience in a large enterprise,…
Added 45 mins ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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