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Added 6 mins ago
RP
Planning Manager – Production Planning & Manufacturing
Remote People
Calgary, AB
- Full-time
Partner with Manufacturing, Purchasing, Engineering, Quality and Program Management to align operational priorities.
Added 6 mins ago
MI
Service Technician - Dental Equipment (Vancouver Island)
Medline Industries, LP
Vancouver, BC · BC
- Full-time
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Added 6 mins ago
WM
Senior Software Engineer
Wellington Management
Toronto, ON
- Full-time
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique…
Added 6 mins ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
Contributes to the overall success of the Compliance Risk & Control Assessments Program globally ensuring specific individual goals, plans, initiatives are executed / delivered in support…
Added 21 mins ago
A
Data Governance & Master Data Senior Analyst
Affinity
BC · British Columbia, Canada
- Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize an enterprise Data Governance and Master Data Management (MDM) program.…
Added 21 mins ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
Air Canada Vacations is embarking on a major transformation through the Leapfrog program, including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform…
Added 21 mins ago
DG
Principal, Corporate Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Our senior team are renowned national insolvency practitioners, with impressive credentials and a track record of technical excellence, business results, effective leadership and a mindset…
Added 21 mins ago
W
Senior Tax Accountant
W3Global
Hamilton, ON
- Full-time
We are seeking a Senior Tax Accountant to support a growing portfolio of corporate and owner-managed business clients.
Added 21 mins ago
B
Proposal Writer
BPA
Ottawa, ON
- Full-time
Collaborating with a member of senior management to establish the proposal strategy (project team, relevant experience, methodology, and other required content)
Added 21 mins ago
FC
Lead Global Veh Tech
FedEx Canada
Mississauga, ON
- Full-time
Provides technical leadership in the safe and efficient performance of vehicle fleet maintenance and ground support equipment at repair facilities. Performs vehicle fleet and ground support…
Added 21 mins ago
A
Data Governance Analyst – Data Strategy
Affinity
Burnaby, BC
- Contract
…business use cases. Working collaboratively with business and technical stakeholders, the successful candidate will help establish and mature data governance practices, improve data quality…
Added 21 mins ago
E
Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
In this role, you will serve as a senior technical authority for electrical systems across our utility-scale battery energy storage portfolio. You will shape engineering standards and asset…
Added 21 mins ago
S
Manager, Internal Controls - CA
Stantec
Edmonton, AB
- Full-time
…remediation status, emerging risks, audit matters, and significant program activities for business partners, senior leadership, and governance…
Added 21 mins ago
Senior Software Engineer in Test, Android
Okta
Toronto, ON
Collaborate with product management, software development, and cross-functional teams using JIRA and Confluence to define test plans grounded in business requirements and application…
Added 21 mins ago
MF
Director, Citizen Development & Employee Technology Experience Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 36 mins ago
WM
Senior Software Engineer
Wellington Management
Toronto, ON
- Full-time
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique…
Added 51 mins ago
IL
Communications Coordinator (Health and Welfare)
IATSE Local 873
Toronto, ON
- $41 to $42.25 CAD / hour
- Full-time
Strong interpersonal skills with the aptitude to interact and connect with diverse audiences and provide professionally sound advice to senior management.
Added 51 mins ago
IT
Senior Estimator
InTandem Talent
Hamilton, ON
- Full-time
…strong start. This role suits a seasoned estimator who combines technical depth with commercial judgment and is comfortable presenting to senior…
Added 51 mins ago
B
Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
Added 51 mins ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 52 mins ago
Delivery Solutions Architect
Databricks
ON
Technical program or project management, including account, stakeholder, and resource management accountability
Added 52 mins ago
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Air Canada Vacations is embarking on a major transformation through the Leapfrog program, including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform…
Added 52 mins ago
DN
Civil Engineers (EIT to P.Eng)
David Nairne & Associates
North Vancouver, BC
- Full-time
Prepare technical drawings, calculations, specifications, and reports under the direction and review of senior engineers
Added 52 mins ago
IT
Senior Estimator - Major Projects
InTandem Talent
Hamilton, ON
- Full-time
…strong start. This role suits a seasoned estimator who combines technical depth with commercial judgment and is comfortable presenting to senior…
Added 52 mins ago
EC
Senior Electrical Designer/Heat Trace Designer
EnGlobe Corp.
Calgary, AB
- Full-time
Tetranex is seeking a full-time Senior Electrical Designer/Heat Trace Designer for our Calgary office

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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