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Added 4 mins ago
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Senior Civil / Municipal Engineer
EXP
Calgary, AB
- Full-time
Serve as project manager and/or senior technical lead on multidisciplinary assignments.
Added 4 mins ago
GC
Maintenance Supervisor (Full-time) - Port Perry
Great Canadian Entertainment
Port Perry, ON
- Full-time
Reporting to the Facilities Manager, the Maintenance Supervisor is responsible for providing the maintenance and grounds team with the equipment and physical structure required to…
Added 4 mins ago
People Advisor
GHD Group Pty Ltd
Montreal, QC
That’s why we pledge to empower all of our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of…
Added 4 mins ago
Tooling Engineering Operations Supervisor
Westinghouse Electric Company, LLC
Burlington, ON
As a Tooling Engineering Operations Supervisor, you will lead the day-to-day activities of Westinghouse's manufacturing laboratory and shop facilities while supporting the successful…
Added 4 mins ago
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Buyer
Telecon
Moncton, NB
- $60,000 to $65,000 CAD / year
- Full-time
Under the supervision of the Purchasing Manager, the Buyer ensures the best value for money in purchasing transactions for the company, monitors the quality of purchased products to ensure…
Added 4 mins ago
EE
Technical Sales Manager
Eclipse E-Line Services Inc.
Calgary, AB
- Full-time
Eclipse E-Line Services Inc. is seeking a Technical Sales Manager with strong cased-hole wireline knowledge and the ability to lead, develop, and hold a sales team accountable.
Added 4 mins ago
XS
Fixed Wing Technology Specialist
Xcalibur Smart Mapping
Ottawa, ON
- Full-time
Safety, efficient operations and exceptional data quality are the foundation on which the company operates and underpin the key values of the company.
Added 4 mins ago
TI
Account Manager, Digital Marketing
The Influence Agency
Toronto, ON
- Full-time
We’re looking for a strategic, results-driven, and relationship-focused Account Manager to join our team! At our agency, this role is referred to as Client Success Manager, and it’s…
Added 19 mins ago
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Supervisor, Production Operations
Apotex
Toronto, ON · North York, ON
- $83,958 to $116,377 CAD / year
Represent the interests of Production Operations in the absence of the department manager.
Added 19 mins ago
FW
Senior Business Architect
Future Works
Remote, Canada
- Contract
- Remote
As the Senior Business Architect, you will lead operations strategy and business transformation for a major enterprise client in healthcare and consumer goods. You will own the end-to-end…
Added 34 mins ago
Procurement Manager
PagerDuty
Toronto, ON
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 34 mins ago
GS
Technical Program Manager
Gala Solutions
Montreal, QC
- Contract
The Technical Program Manager will support the delivery of large‑scale security initiatives within the Cyber Security Organisation. This role partners with engineering, product, and…
Added 34 mins ago
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Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 34 mins ago
ED
Spécialiste en Logistique | Logistics Specialist
Eco DC Solutions
Montreal, QC
- Full-time
…partenaires logistiques afin d'assurer le bon déroulement des…
Added 49 mins ago
CA
Junior Project Coordinator
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Ensure compliance with current codes, technical safety standards, and legislation. Assist with resolving municipal and provincial work orders. Support insurance-related risk assessments and…
Added 49 mins ago
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(CAN) Pharmacy Assistant
Walmart
Kenora, ON
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 49 mins ago
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Intermediate Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Cost Estimating Manager, the Intermediate Cost Analyst is responsible for developing and maintaining cost and economic models supporting new nuclear development projects,…
Added 49 mins ago
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M&E Design Manager, Food & Hospitality Facilities
WSP
Thornhill, ON
- Full-time
As Manager, M&E Design, you will help develop and grow WSP’s Food and Hospitality facilities consulting practice. You will lead and deliver DESIGN projects that create safe, efficient, and…
Added 49 mins ago
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Inventory Coordinator
Cardinal Health
Mount Pearl, NL · Canada-Mount Pearl
- Full-time
Proactively identifies opportunities to improve operations and mitigate risks in inventory control and broader operations. Provides input into operational excellence initiatives through…
Added 1 hour ago
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
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Sr. Technology Project Manager
Tundra Technical Solutions
Toronto, ON
- $97,000 to $110,000 CAD / year
- Full-time
The Senior Technology Project Manager is responsible for leading the successful delivery of complex technology programs and projects that support organizational priorities. This role…
Added 1 hour ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Reporting to the Manager of Customer Service, the Client Services Supervisor provides operational leadership and oversight for the Town's customer service operations, including customer…
Added 1 hour ago
EP
Financial Controller
Elby Professional Recruitment
Kitchener, ON
- $110,000 to $150,000 CAD / year
- Full-time
They're looking for a Financial Controller to take ownership of accounting and financial operations across the company, reporting directly to the General Manager. This is a role for someone…
Added 1 hour ago
TO
Wastewater Operator
Township of Centre Wellington
Centre Wellington, ON
- Full-time
Reporting to the Manager of Wastewater Services, this position is responsible for operational and maintenance of the Township’s wastewater and sewage systems including maintenance,…
Added 1 hour ago
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Operations Supervisor - Security Systems
Convergint
Burnaby, BC
- Full-time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you…

Convergint

Operations Supervisor - Security Systems

Burnaby, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Operations Supervisor is responsible for technical service and projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience.”

Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals (pre-bid) and bookings (turnover). Coaches, councils and trains colleagues to improve individual skills. Overall responsibility for customer satisfaction on all install and service accounts.

Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in conjunction with the HR Department. Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management.

Overall responsibility for execution of technical contracts – estimated cost vs. actual cost; review of contracts (CSPs and projects); labour resource planning, and invoice review.

Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Escalate any potential financial risk or slip, identified through the security teams, to the appropriate senior leader.

Assist sales team on technical project labour and material estimates in addition to service-related proposals.

Develop and implement strategies that improve execution and provide additional value to customers in a cost-effective manner.

Seeks recommendations from all team members to identify sales opportunities through changes in scope of work, upsell recommendations, and service recommendations.

Work with Project Managers and Account Managers to ensure quality control and customer satisfaction on all project and service accounts.

Manage service installations and service work planning and coordination by supporting and/or setting schedules and identifying issues of non-performance early in order to minimize risk.

Review engineering design works over $50,000 and make any necessary recommendation for change; provide final approval prior to execution.

Utilizes financial systems to review actual vs. estimated contract cost, analyze risk assessment, and initiate any corrective measures required.

Promote the development of new CSP opportunities through the conversion of installation business activities.

Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.

Meets with customers on a regular basis ensure that we provide quality installations and meet their individual needs.

Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Presents a professional image of Convergint at all times in appearance and behaviour and seeks opportunities to promote the services offered by the company.

Provides safety leadership and direction; ensures health and safety of all colleagues through compliance with OH&S legislation and Convergint Safety Policy.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.

Strong financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience

5 -8 years relevant

Engineering, field, or project management

Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation

Previous project supervisory experience

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#VAN

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

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More about this job

Responsibilities

Oversee technical operations, service work, and project execution, including planning, staffing, cost control, risk management, proposal reviews, and engineering design approvals. Lead and develop colleagues while maintaining customer satisfaction, quality, safety, and opportunities for service growth.

Requirements

Requires a college degree, trade school education, or equivalent experience, along with 5–8 years of relevant engineering, field, or project management experience. Candidates need experience in electronic security, fire alarm and life safety, or building automation, previous project supervisory experience, strong financial and leadership skills, and proficiency with Microsoft Office tools.

Skills

Operations Management
Technical Service Management
Project Management
Team Leadership
Coaching and Mentoring
Financial Analysis
Cost Control
Labour Resource Planning
Risk Management
Customer Satisfaction
Quality Control
Sales Support
Scheduling and Coordination
Microsoft Outlook
Microsoft Project
Microsoft Excel

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Electronic Security
Fire Alarm
Life Safety
Building Automation
Project Management
Service Management
Operations Planning
Proposal Review
Contract Management
Cost Control
Financial Analysis
Risk Assessment
Labour Resource Planning
Engineering Design Review
Customer Satisfaction
Quality Control
Health and Safety
OH&S Legislation
Microsoft Outlook
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Performance Management

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