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Security and Healthcare Technician

  • Dartmouth, NS, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
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Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is seeking a Technician – ICAT Systems to support the delivery of large-scale P3 infrastructure projects throughout Canada. This position is based in Dartmouth, Nova Scotia.

In this role, you will act as the technician performing installation, integration, and commissioning of complex ICAT and security systems within large construction environments. You will work closely with project managers, engineers, vendors, and construction teams to ensure systems are installed correctly, documented accurately, and tested successfully through the commissioning lifecycle.

This position combines hands-on technical work, field coordination, system configuration, and documentation oversight, with direct involvement in multi-system integrations including Access Control, Video Management, RTLS, Nurse Call, PSIM, and supporting IT infrastructure.

This role provides a strong growth path toward Project Foreman, Technical Project Manager, or Systems Integration Lead roles.

Who You Are

You are a technically capable field professional who understands how integrated technology systems are installed, configured, and commissioned within large infrastructure projects.

You are comfortable working between construction teams, system vendors, IT teams, and engineering groups, ensuring systems are installed according to design and ready for testing and operational turnover.

You are proactive, organized, and detail-oriented with the ability to manage technical issues, documentation, and integration activities across multiple systems simultaneously.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do

  • On-site Technical Work

Perform day-to-day field coordination for ICAT and integrated security system installations.

Coordinate installation activities with subcontractors, vendors, and other construction trades.

Verify installation of controllers, devices, sensors, network equipment, and field hardware.

Validate device locations, labeling, addressing, and wiring against project drawings.

Identify and resolve field conflicts or design discrepancies.

Promote adherence to Convergint Health & Safety policies and participate in site safety programs.

  • Technical Configuration & Programming

Perform system configuration and platform-level programming within ICT and security systems.

Configure controllers, devices, schedules, alarm rules, and operational workflows.

Support device provisioning including IP addressing, database setup, and device onboarding.

Configure system integrations including event mapping, alarm routing, and cross-platform communication.

Assist with firmware updates and device commissioning activities.

Examples Of Systems May Include

Access Control Systems

Video Management Systems

RTLS platforms

Nurse Call platforms

PSIM / Command Center systems

IoT and network-connected devices

  • System Integration Coordination

Support Integration Across Multiple Technology Systems Including

Access Control Systems (ACMS)

Video Management Systems (VMS)

Real-Time Location Systems (RTLS)

Nurse Call Systems

PSIM / Command Center platforms

Network infrastructure and IoT devices

Building system integrations

Responsibilities Include

Coordinating cross-system interfaces and dependencies

Supporting integration workshops and technical coordination meetings

Assisting with interface validation and system interoperability testing

Tracking integration issues and resolution activities

  • Commissioning & Testing

Support Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Integrated Systems Testing (IST).

Coordinate testing activities with vendors, consultants, and client representatives.

Perform device-level verification and system functionality testing.

Document testing results and track deficiencies through resolution.

Assist in preparing commissioning documentation and turnover packages.

  • Troubleshooting & Technical Support

Troubleshoot device communication issues, configuration errors, and system integration problems.

Support field technicians and vendors in resolving installation or system issues.

Work with engineering teams and manufacturers to diagnose and resolve technical problems.

Track technical issues and ensure corrective actions are completed.

  • Design & Engineering Coordination

Review technical drawings, device layouts, and system architecture with engineering teams.

Maintain design redlines and assist with development of as-built documentation.

Validate constructability of designs against site conditions.

Assist with preparation of markups, diagrams, and integration drawings.

  • Project Tracking & Documentation

Maintain field documentation including installation records, redlines, and issue logs.

Prepare daily or weekly field reports summarizing site progress and testing activities.

Track drawing revisions, and integration changes throughout the project lifecycle.

Assist with preparation of commissioning reports, SOPs, and closeout documentation.

  • Growth & Development

System training and certifications

Hands on large project delivery experience

Learn project management fundamentals including cost tracking and scheduling.

Gain exposure to design review, documentation control, and client coordination.

  • Professional & Organizational Responsibilities

Ensure systems are delivered in accordance with project specifications and operational requirements.

Collaborate with teammates to support successful delivery of integrated technology systems.

Execute all work in compliance with provincial and local regulations, industry best practices, and company H&S policies.

Always act as “our customer’s best service provider,” ensuring Convergint remains their first choice.

Collaborate with teammates to improve overall operations of the Convergint Technology Center.

Stay informed on company policies, standards, and safety programs.

Perform other related duties as assigned.

What You’ll Need

1+ years of experience in systems integration, technical field coordination, or project delivery.

Experience working on large construction or infrastructure projects.

Solid Understanding Of Integrated Building Technologies, Such As

Security systems (Access Control, Video Surveillance)

RTLS or IoT platforms

Nurse Call or communication systems

Network infrastructure and IP-based devices

PSIM or command center platforms

Ability to interpret technical drawings, wiring diagrams, and system architecture diagrams.

Strong troubleshooting and technical problem-solving skills.

Proficiency with MS Office, Bluebeam, and project documentation tools.

Comfortable working in active construction environments with regular field presence.

Ability to travel for projects and training, as required.

Preferred

3+ years of experience in systems integration, project delivery, or design coordination within large-scale infrastructure projects.

3+ years of technical field experience in a construction environment.

Hands-on involvement in testing and commissioning of integrated systems.

Experience working in a P3 or highly regulated environment (healthcare, transportation, education, government) is preferred.

Previous coordination with general contractors, consultants, and trades.

Experience managing or liaising with external service providers.

Knowledge of integrated technologies including RTLS, Nurse Call, and building system integrations.

Relevant Trade Certification And Experience Preferred

Strong understanding of construction processes and methods.

Knowledge of scheduling tools such as MS Project, Wrike or Primavera.

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: 

Company Holidays and Paid Time Off 

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP; 

Work environment committed to safety; 

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#ATL

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
More about this job

Responsibilities

Coordinate field installation and integration of ICAT and security systems, including access control, video management, RTLS, nurse call, PSIM, and supporting network infrastructure. Configure and troubleshoot systems, support commissioning and acceptance testing, coordinate vendors and construction teams, and maintain project documentation and turnover records.

Requirements

Candidates need at least one year of experience in systems integration, technical field coordination, or project delivery, preferably on large construction or infrastructure projects. They should understand integrated building technologies and IP-based devices, interpret technical drawings, troubleshoot technical issues, use Microsoft Office and Bluebeam, and be comfortable working on-site and traveling as required.

Skills

  • Systems Integration
  • Security Systems Installation
  • Access Control
  • Video Management Systems
  • Real-Time Location Systems
  • Nurse Call Systems
  • PSIM Platforms
  • System Configuration and Programming
  • IP Addressing and Device Provisioning
  • Commissioning and Testing
  • Technical Troubleshooting
  • Technical Drawing Interpretation
  • Field Coordination
  • Construction Documentation
  • Bluebeam
  • Microsoft Office

Benefits

  • Company Holidays and Paid Time Off
  • Medical and Dental Benefits
  • Employer RRSP Contributions
  • Safety-Focused Work Environment
  • Colleague Assistance Program
  • Tuition Reimbursement
  • Competitive Salary and Compensation Plan
  • Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Security & Safety
  • Construction
  • Engineering
  • Trades

Keywords

  • ICAT Systems
  • Systems Integration
  • Access Control Systems
  • Video Management Systems
  • Real-Time Location Systems
  • Nurse Call Systems
  • PSIM
  • Command Center Platforms
  • IoT Devices
  • Network Infrastructure
  • IP Addressing
  • System Configuration
  • Device Provisioning
  • Firmware Updates
  • Factory Acceptance Testing
  • Site Acceptance Testing
  • Integrated Systems Testing
  • Commissioning
  • Technical Drawings
  • Wiring Diagrams
  • As-Built Documentation
  • Bluebeam
  • Microsoft Office
  • P3 Infrastructure Projects
  • Construction Coordination
  • Health and Safety
  • MS Project
  • Wrike
  • Primavera
  • Trade Certification

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