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Added 1 min ago
ML
People and Culture Manager
Mainline Living
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Full-time
…opportunities to improve existing systems and processes. You will also lead initiatives around policy development, digital transformation, and the use of technology and AI to drive…
Added 2 mins ago
PC
Controller
PRI Consultants
Mississauga, ON
- Full-time
Lead, develop, and schedule the accounting team, including project accounting, AR/AP, payroll and benefits, and financial analysis.
Added 16 mins ago
T
Manager, Launch and Growth Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
…into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate…
Added 31 mins ago
A
Technical Project Director
Arculen
ON · Ontario, Canada
- Full-time
Our client, an established nuclear services and engineering business, is seeking a Technical Project Director to lead and deliver technical work.
Added 31 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a leading brand strategy integrated and XM agency located in Toronto is looking to hire an Account Director to lead several tier 1 clients.
Added 31 mins ago
KG
Marketing Manager
Kongsberg Geospatial
Ottawa, ON
- $62,000 to $115,000 CAD / year
- Temporary
…in specific channels, support business objectives, provide sales support, manage tradeshows and advance…
Added 31 mins ago
RC
Industrial Projects Coordinator & Quotations Specialist
Rexel Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
As the Industrial Projects Coordinator & Quotations Specialist based in Winnipeg or Regina, you will own the full project lifecycle - from efficiently quoting new industrial jobs out for…
Added 32 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
This is an opportunity for a results-driven development professional to lead the delivery of assigned residential communities, owning the schedule and land development budget from…
Added 47 mins ago
MA
Marketing Automation Consultant
Marketing Automation Corp.
Toronto, ON
- $85,000 to $130,000 CAD / year
- Full-time
…for data quality, business process automation with AI, and sales…
Added 1 hour ago
TS
Regional Manager - Vancouver
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
TS
Regional Manager - Calgary
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
A
Senior Product Manager - New Product. Global Legal Tech SaaS. Remote.
Actionstep
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
- Lead, motivate and develop engineering & design team members.
Added 1 hour ago
P
Toronto Internal Audit & Financial Advisory (Financial Services) Associate Director
Protiviti
Toronto, ON
- Full-time
You view client challenges as opportunities to add value and can translate that into new project proposals and sales.
Added 1 hour ago
Director, Content Marketing
Viral Nation Inc.
Canada
Define, instrument, and own the content KPIs that matter to lead gen: traffic-to-lead conversion, MQL/SQL volume, pipeline influenced and sourced, cost-per-lead, engagement-to-conversion,…
Added 1 hour ago
M
Director, Sales and Business Development
Masco
Mississauga, ON · ON · Saint Thomas, Ontario
- Full-time
Lead the development and execution of sales and business development strategies for Trade segments, including Commercial (execution only), Showroom, Residential New Construction, Strategic…
Added 1 hour ago
M
Specialist, Environmental Affairs
Morguard
Mississauga, ON
- Full-time
coordinates directly or supports other team members’ projects involving asbestos, mould, lead, designated substances, hazardous materials, spills, and other environmental risks
Added 1 hour ago
P
Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
Lead the sales process from opportunity identification through proposal development, negotiation, and contract execution.
Added 1 hour ago
8R
Marketing Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
…team member who can bridge brand strategy, communications, project and events coordination, and CRM management. You will help shape our brand messaging, manage our CRM, and plan and…
Added 1 hour ago
P
Controller
Proven
Mississauga, ON
- Full-time
Lead, develop, and schedule the accounting team, including project accounting, AR/AP, payroll and benefits, and financial analysis.
Added 1 hour ago
MD
Industrial Design Director
Morelli Design Transport
Montreal, QC
- Full-time
As part of a growing organization that brings together transportation, engineering, manufacturing, and project delivery expertise, we are expanding our design and development team to…
Added 1 hour ago
Delivery Solutions Architect
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ON
…important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You…
Added 1 hour ago
CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)
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Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Added 1 hour ago
EG
Customer Success Manager, North America
Etraveli Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Lead and manage the complete onboarding journey for new customers, ensuring a smooth transition from the sales process.
Added 2 hours ago
Z
Solutions Architect
Zazz
Canada
- Full-time
This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and…
Added 2 hours ago
KB
Assistant Store Manager - Back-end Ops
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Summerside, PE
- Full-time
…stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well‑executed back‑end…

Convergint

Security Systems Technical Lead

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system start-up/check-out, certification, and related customer training on projects. The Technical Lead may also service and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. The Technical Lead provides technical supervision, coaching, and mentoring to field colleagues with respect to the installation and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time schedules

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technical Lead.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, tests, repairs, and services a substantial variety of systems and equipment relating to electronic security. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency

Oversee the technicians on the customer site including managing weekly working rotations to ensure all planned and break-in work is handled in a timely, efficient manner. Completing weekly timesheet approvals, mid-year and annual performance reviews, providing technical training, guidance and support, and liaising with Convergint office

Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.

Work with technicians and customers on improvement opportunities to enhance Customer’s operational needs including maximizing efficiencies.

Work with Installation group, service group and dispatch to coordinate field resources to support work volumes and schedules of execution

Capable of operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.

Consult with management and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.

Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.

Provide sales support to advance Convergint growth opportunities in our marketplace.

Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

Actively promote Convergint’s CSP program to our customers in conjunction with the service team and may perform quality assurance visits.

Using technical knowledge, skills and experience, mentor and train less experienced staff. Provides technical guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding technical team (Project and/or Service Specialists).

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures. Promote and enforce company health and safety policies and procedures. Review and sign all relevant safety paperwork.

Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Keeps up to date and informed on all company policies.

Always presents a professional image of Convergint in appearance and behaviour.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Strong customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.

Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.

Solid ability to read blueprints and drawings: solid math skills.

Strong programming skills and proven ability to troubleshoot problems and look for solutions

Demonstrates initiative – regularly engages in proactive behaviour and looks for opportunities

Strong analytical skills necessary to resolve problems and look for solutions

Good financial skills related to cost control.

Good coaching, mentoring, and staff development skills.

Good verbal, written and interpersonal communication skills

Advanced organizational skills and the ability to handle multiple projects simultaneously

Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements

Diploma in electronics, electrical or mechanical preferred.

Relevant trade experience an asset.

Minimum of five years of previous, relevant field experience required.

Experience in electronic security

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#CAL

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Install, program, test, commission, repair, and service electronic security systems while providing technical support and training to customers. Lead and mentor field technicians, coordinate project resources and schedules, manage risks and costs, and ensure work meets safety and customer service standards.

Requirements

At least five years of relevant field experience in electronic security is required, with a diploma in electronics, electrical, or mechanical studies preferred and relevant trade experience considered an asset. Candidates should have strong technical, programming, troubleshooting, customer service, communication, organizational, coaching, and cost-control skills.

Skills

Electronic Security Systems
System Installation and Programming
System Testing and Commissioning
Troubleshooting and Repair
Building Automation Systems
Fire Alarm Systems
Blueprint and Schematic Reading
Customer Support
Technical Training
Coaching and Mentoring
Project Coordination
Cost Control
Risk Management
Health and Safety Compliance
Microsoft Office

Benefits

Company Holidays and Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Salary and Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security
Building Automation Systems
Fire Alarm Systems
System Installation
System Programming
System Commissioning
System Certification
System Testing
Equipment Repair
Troubleshooting
Customer Support Programs
Technical Training
Blueprints
Schematics
Wiring Diagrams
Electronics
Test Instruments
Hand Tools
Project Coordination
Cost Control
Risk Management
Quality Assurance
Health and Safety
Microsoft Outlook
Microsoft Word
Microsoft Excel

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