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Added 13 mins ago
MN
Solutions Architect - 6 month contract
Modern Niagara
Hamilton, ON · Vaughan, ON
- Full-time
Bridge business stakeholders, implementation partners, and technical teams to deliver effective solutions.
Added 28 mins ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
Lead supplier quality system evaluations and assessments to verify supplier capabilities, quality management practices, and compliance with aerospace industry standards and…
Added 28 mins ago
RC
Industrial Projects Coordinator & Quotations Specialist
Rexel Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Maintain customer orders using the Direct Project Management System, including purchase order entries and order tracking for all project orders.
Added 29 mins ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
The Principal Software Engineer is a senior member of the IT Development team and serves as the hands-on technical leader for Microsoft Dynamics 365 Finance and Operations and its…
Added 29 mins ago
D
Hardware Engineering Manager
Daanaa
Vancouver, BC
- Full-time
We are growing here at Daanaa and are looking for a Hardware Engineering Manager to lead our hardware engineering team and drive the development of next-generation power electronics from…
Added 44 mins ago
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Director of Engineering Process & Business Systems
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
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Added 58 mins ago
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CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
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Montreal, QC
- Full-time
…closely with business stakeholders, IT teams, and external system integrators to ensure that customer, sales, service, and marketing requirements are translated into scalable, best‑practice…
Added 58 mins ago
SA
Sr. Systems Integrator
Shockwave Automation
Saskatoon, SK
- Full-time
We're hiring a Senior Systems Integrator in Saskatoon. You will lead the controls side of our projects, from design and configuration through factory testing, commissioning and support.
Added 59 mins ago
FG
Associate Director, Full-Stack Applications - Credit Module
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- $150,000 to $170,000 CAD / year
You'll work closely with our talented engineering teams supporting Ratings workflow and analytical applications, influencing both technical architecture and organizational direction. We're…
Added 59 mins ago
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Software Developer
PRI Consultants
Mississauga, ON
- Full-time
We are hiring a Software Developer to join that effort, working under our Lead Full-Stack Developer. You will take applications from scope to production: designing data models, building…
Added 59 mins ago
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Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
Lead complex troubleshooting, root-cause analyses, and technical investigations involving equipment failures, performance concerns, protection-system operations, thermal events, and…
Added 59 mins ago
S
Manager, Internal Controls - CA
Stantec
Edmonton, AB
- Full-time
…risk, control design, documentation, remediation, process and system changes, and evolving regulatory requirements. The role works closely with stakeholders to strengthen controls while…
Added 59 mins ago
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Staff Engineer - Data Engineering
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 1 hour ago
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Finance Director
Qolab
Vancouver, BC
- Full-time
Lead the uplift of accounting policies, revenue recognition frameworks (ASC 606), lease accounting (ASC 842), and technical documentation to align with public company standards.
Added 1 hour ago
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Senior Engineering Manager - Stratus Imaging Archive
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Richmond, BC
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Senior Mechanical Engineer - Buildings
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Markham, ON · Oakville, ON · Toronto, ON
- Full-time
Parsons is looking to hire a full-time dedicated Senior Mechanical Engineer to lead Infrastructure projects engineering work. The Senior Mechanical Engineer is broadly responsible for…
Added 1 hour ago
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Quality Supervisor
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Mississauga, ON
- Full-time
…are critical. The individual in the position must have the technical proficiency to understand the metallurgy of tensile or chemical…
Added 1 hour ago
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Sr Engineer Civil
Agilus Work Solutions
Calgary, AB
- Contract
Supporting the construction team in the development of Work Packages, scope definition and provision of technical data for field issued contracts. Review of engineering work packages and…
Added 1 hour ago
M
Specialist, Environmental Affairs
Morguard
Mississauga, ON
- Full-time
…enhancement and promotion of Morguard’s environmental management system and related policies, programs and procedures throughout the organization. This role provides environmental support…
Added 1 hour ago
P
Junior Software Developer
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Mississauga, ON
- Full-time
PRI is a multidisciplinary engineering and environmental consulting firm with offices across British Columbia, Alberta, Nova Scotia, and Ontario, growing toward 300 people. Rather than bend…
Added 1 hour ago
UO
Engineer
University of British Columbia
Kelowna, BC · UBCO | Central Heating Plant (CHP)
- $5,713 to $6,545 CAD / month
- Full-time
Monitors water quality in both open aquifer loop, district energy system heating and cooling systems and report anomalies or water quality concerns to the Assistant Manager, Engineering and…
Added 1 hour ago
CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)
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Montreal, QC
…Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms…
Added 1 hour ago
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
…closely with business stakeholders, IT teams, and external system integrators to ensure that customer, sales, service, and marketing requirements are translated into scalable, best‑practice…
Added 1 hour ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Analyze the technical requirements to recommend pragmatic and sound engineering specific solutions for own area, may be involved in coding/story estimates
Added 1 hour ago
C
Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
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Convergint

Security Systems Technical Lead

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system start-up/check-out, certification, and related customer training on projects. The Technical Lead may also service and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. The Technical Lead provides technical supervision, coaching, and mentoring to field colleagues with respect to the installation and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time schedules

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technical Lead.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, tests, repairs, and services a substantial variety of systems and equipment relating to electronic security. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency

Oversee the technicians on the customer site including managing weekly working rotations to ensure all planned and break-in work is handled in a timely, efficient manner. Completing weekly timesheet approvals, mid-year and annual performance reviews, providing technical training, guidance and support, and liaising with Convergint office

Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.

Work with technicians and customers on improvement opportunities to enhance Customer’s operational needs including maximizing efficiencies.

Work with Installation group, service group and dispatch to coordinate field resources to support work volumes and schedules of execution

Capable of operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.

Consult with management and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.

Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.

Provide sales support to advance Convergint growth opportunities in our marketplace.

Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

Actively promote Convergint’s CSP program to our customers in conjunction with the service team and may perform quality assurance visits.

Using technical knowledge, skills and experience, mentor and train less experienced staff. Provides technical guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding technical team (Project and/or Service Specialists).

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures. Promote and enforce company health and safety policies and procedures. Review and sign all relevant safety paperwork.

Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Keeps up to date and informed on all company policies.

Always presents a professional image of Convergint in appearance and behaviour.

Performs Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Strong customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.

Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.

Solid ability to read blueprints and drawings: solid math skills.

Strong programming skills and proven ability to troubleshoot problems and look for solutions

Demonstrates initiative – regularly engages in proactive behaviour and looks for opportunities

Strong analytical skills necessary to resolve problems and look for solutions

Good financial skills related to cost control.

Good coaching, mentoring, and staff development skills.

Good verbal, written and interpersonal communication skills

Advanced organizational skills and the ability to handle multiple projects simultaneously

Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements

Diploma in electronics, electrical or mechanical preferred.

Relevant trade experience an asset.

Minimum of five years of previous, relevant field experience required.

Experience in electronic security

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#CAL

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Install, program, test, commission, repair, and service electronic security systems while providing technical support and training to customers. Lead and mentor field technicians, coordinate project resources and schedules, manage risks and costs, and ensure work meets safety and customer service standards.

Requirements

At least five years of relevant field experience in electronic security is required, with a diploma in electronics, electrical, or mechanical studies preferred and relevant trade experience considered an asset. Candidates should have strong technical, programming, troubleshooting, customer service, communication, organizational, coaching, and cost-control skills.

Skills

Electronic Security Systems
System Installation and Programming
System Testing and Commissioning
Troubleshooting and Repair
Building Automation Systems
Fire Alarm Systems
Blueprint and Schematic Reading
Customer Support
Technical Training
Coaching and Mentoring
Project Coordination
Cost Control
Risk Management
Health and Safety Compliance
Microsoft Office

Benefits

Company Holidays and Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Salary and Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security
Building Automation Systems
Fire Alarm Systems
System Installation
System Programming
System Commissioning
System Certification
System Testing
Equipment Repair
Troubleshooting
Customer Support Programs
Technical Training
Blueprints
Schematics
Wiring Diagrams
Electronics
Test Instruments
Hand Tools
Project Coordination
Cost Control
Risk Management
Quality Assurance
Health and Safety
Microsoft Outlook
Microsoft Word
Microsoft Excel

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