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Added 2 months ago
L
Product Manager Intern
Landjourney
Montreal, QC
- Internship
At Landjourney, an Associate Product Manager intern is part of the full product lifecycle. This is not a rotation or a shadowing role. You will work directly with the CPO on the day-to-day…
Added 2 months ago
A
Materials Coordinator
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- Full-time
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Added 2 months ago
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Superviseur de groupe, Social
Adelphi Group
Montreal, QC
- Full-time
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Added 2 months ago
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Sales Development Representative
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Toronto, ON · TPCA Toronto
- Full-time
Due to continued expansion and growth, TP Canada is currently recruiting for a Sales Development Representative, Partner Manager, or Account Manager to drive the roll out of a unique…
Added 2 months ago
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Vendor Business Manager, HPI Personal Systems and Services
TD SYNNEX
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Senior Manufacturing Engineer Specialist
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Added 2 months ago
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As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest…
Added 2 months ago
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Security Systems Technician - Junior or Mid Level
Convergint
Mississauga, ON
- Full-time
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems.
Added 3 months ago
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- Full-time
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Added 2 months ago
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Strategy Development and Execution Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Manager of Strategic Development will be responsible for leading enterprise-wide initiatives and collaborating with lines of business (Insurance/Administration/Health) for strategy…
Added 2 months ago
EC
Strategic Development Program Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
West Kelowna, BC
- $42,500 to $47,500 CAD / year
- Full-time
Whether you see yourself in sales, management, operations, or customer service, the Strategic Development Program will prepare you to create your ideal career. Successful graduates of the…
Added 2 months ago
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Store Manager in Training
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Whitby, ON
- Full-time
As a Store Manager in Training, you'll complete a comprehensive training program that prepares you for success in leading a high-performing store.
Added 2 months ago
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Director, Account Management (INTERNAL APPLICANTS ONLY)
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Kelowna, BC
- Full-time
Individual development plans in place for each AM in partnership with the Manager, Account Management
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Manager, Business Development
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Ottawa, ON
- Full-time
Giatec Scientific Inc. (Giatec) is looking for a Manager, Business Development to join our Global Sales team, reporting to the Vice President, Sales. The ideal candidate will have…
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Manager, Sales
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- Full-time
Giatec Scientific Inc. is looking for a Manager, Sales to join our North American SmartRock Sales team, reporting to the Global Director, SmartRock. The ideal candidate will have experience…
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MI
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…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
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Developing Investment Advisor
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…Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge in…
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Calgary, AB · Vancouver, BC · Toronto, ON
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Added 2 months ago
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Manager, Customer Success
hive.co
Remote, Canada
- $100,000 to $146,000 CAD / year
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We’re looking for a Manager of Customer Success to lead and scale our Customer Success team. You’ll be responsible for driving retention, expansion, and operational excellence across our…
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Area Sales Manager, Sterling Homes
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Added 2 months ago
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Seasonal Stock Associate, UGG
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Convergint

Security Systems Technician - Junior or Mid Level

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 21, 2026

Original job description

Convergint is currently recruiting for a Security Systems Technician to join our team in Toronto, ON. As a Security Technician, you will be responsible for providing customer and technical support for installed security systems; installing, programming, system start-up/check-out, certification, and related customer training on assigned security projects including small to large projects that vary in complexity, servicing and supporting existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, test, repairs, and services a substantial variety of security systems and equipment fire. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency.
Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
Responds on client sites to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Identifies and resolves problems for service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems.
Consults with supervisor to resolve unusual problems in system operation, maintenance, and warranty work.
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or supervisor and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking. Provides technical support to end users when applicable. Seeks technical guidance from more experienced staff or product vendors when required.
Using technical knowledge, skills and experience, may act as mentor for other staff members. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes non-routine programs of substantial variety and complexity for systems.
Consults with supervisor and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes all the technical aspects of multiple projects with varying timelines and budgets including, preparation of project documentation such as commissioning reports, as-built drawings, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support, etc.
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or supervisor and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
Using technical knowledge, skills and experience, mentors and trains less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted
Strong technical skills and experience related to electronic security systems; may adapt and develop procedures, processes, tools to meet the more complex requirements of the job
Strong programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well without direct supervision
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)
Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.
Strong verbal, written and interpersonal communication skills
Excellent organizational skills and the ability to handle multiple projects simultaneously
Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements

Diploma in Electronics strongly preferred.
Relevant trade experience preferred.
Minimum of 3-5 years’ experience with electronic security systems demonstrating solid technical skills
3-5 years of programming experience with regards to security systems with a proven ability to troubleshoot problems and look for solutions
Industry-specific certifications such as Lenel, Genetec, CCure, AMAG, Kantech, Avigilon, are an asset.

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#TNO

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More about this job

Responsibilities

The technician is responsible for installing, programming, and servicing a variety of electronic security systems while providing technical support and training to customers. They must diagnose malfunctions, perform scheduled maintenance, and manage the technical execution of projects from start-up to close-out documentation.

Requirements

Candidates should have 3-5 years of experience in electronic security systems and programming, preferably with a diploma in electronics. A valid driver's license and proficiency with hand tools and MS Office are required.

Skills

Security Systems Installation
System Programming
Troubleshooting
Blueprint Reading
Technical Support
Customer Training
Electronics Knowledge
Project Coordination
Electrical Aptitude
Mechanical Aptitude
MS Office
Commissioning
Certification Testing
Technical Documentation
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
RRSP Contribution
Fleet Vehicle
Colleague Assistance Program
Tuition Reimbursement
Competitive Salary

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Lenel
Genetec
CCure
AMAG
Kantech
Avigilon
Blueprints
Schematics
Wiring Diagrams
System Integration
Commissioning
Troubleshooting
Electronics
Fire Systems
Technical Support
Project Management
MS Office
Hand Tools
Power Tools
Certification Testing
As-built Drawings
Security and Investigations

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