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Added 50 mins ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Assist with the installation, configuration, and maintenance of systems and applications, including upgrades and testing
Added 1 hour ago
W
Material Handler I
Worley
Moose Jaw, SK · Regina, SK
- Full-time
Worley Canada Construction is seeking experienced journeypersons or trades professionals to join our Materials Management team in a Journeyperson Material Technician capacity.
Added 1 hour ago
FT
Tire Technician, Swift Current
Fountain Tire
Swift Current, SK
- Full-time
…dedicated associate to join our team as an Automotive Tire…
Added 2 hours ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper
Montreal, QC
- Full-time
Il participe également aux modifications et améliorations des équipements existants ainsi qu’à l’installation, à la programmation et à la mise en service de nouveaux équipements, en…
Added 2 hours ago
PE
Journeyman Electrician Maintenance
PTW Energy Services
Athabasca, AB
- Full-time
…Construction electrician jobs, Commercial electrician jobs, Electrical technician jobs, Electrical maintenance technician jobs, Electrical systems technician jobs, Power electrician jobs,…
Added 2 hours ago
PE
Journeyman Instrumentation Technician
PTW Energy Services
Athabasca, AB
- Full-time
We are seeking a Journeyman Instrumentation Technician to join our team in Athabasca. The Instrumentation Journeyman is committed to delivering safe, high-quality work that meets and…
Added 2 hours ago
IG
Datacenter Technician
Insight Global
Prince George, BC
- $48 to $69.91 CAD / hour
- Full-time
Insight Global is seeking a Data Center Technician II to support data center and critical infrastructure projects for a growing IT services organization.
Added 3 hours ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 4 hours ago
C
Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK
- Full-time
Convergint is currently recruiting for a Junior Security Technician to join our growing team in North Battleford, SK. As a Junior Security Technician, and under direct supervision, you will…
Added 4 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…hydraulic and pneumatic diagrams to determine correct assembly, installation, alignment, and testing…
Added 4 hours ago
RT
HVAC Technician (Install or Service)
Right Time Group of Companies
AB · Edmonton, AB
- Full-time
Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements
Added 4 hours ago
C
CFAA Fire Alarm Technician - Project Focused
Convergint
Calgary, AB
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Fire Alarm Technician to join our amazing culture in our Calgary location. As the Fire Alarm…
Added 4 hours ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Il participe également aux modifications et améliorations des équipements existants ainsi qu’à l’installation, à la programmation et à la mise en service de nouveaux équipements, en…
Added 4 hours ago
HH
HVAC Project Manager
Hammer's Heating & Cooling
Pitt Meadows, BC
- Full-time
…heating and cooling projects from signed agreement through final installation. This position requires a well-rounded HVAC professional with hands-on knowledge of installation, service, and…
Added 4 hours ago
ST
Installation Technician - Electronic Security
Securitas Technology Canada
Victoria, BC
- $35 to $41 CAD / hour
- Internship
Under the supervision of the District Installation Manager, the Security System Technician will be responsible for installing, configuring and servicing all Card Access, Intrusion…
Added 4 hours ago
PE
Apprentice Electrician - Fly in Fly Out
PTW Energy Services
BC · British Columbia, Canada
- Full-time
…electrical and instrumentation work consisting of cable tray installation, equipment and device installation, lighting, cable pulling and terminations, and work within multiple MCC…
Added 4 hours ago
PE
Journeyman Electrician - 4th Year
PTW Energy Services
Fort Saskatchewan, AB
- Full-time
Must be a certified Journeyman Electrical Technician
Added 4 hours ago
T®
L2 Data Center Technician
TekWissen ®
Quebec, QC
- $23 to $25 CAD / hour
- Contract
Added 4 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
…customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment…
Added 4 hours ago
FM
IT Support Technician
Fidelity Manufacturing
Calgary, AB
- Full-time
Fidelity is looking for a full-time IT Support Technician that will also support our security programs which include Cyber Security, Access Control, Controlled Good Program, Intrusion, and…
Added 4 hours ago
1E
HVAC Service/Maintenance Technician
1Click Energy Solutions
Ottawa, ON · Carlsbad Springs, ON
- Full-time
…looking for a skilled and dependable HVAC Service & Maintenance Technician to join our Ottawa…
Added 4 hours ago
1E
HVAC Installer - Residential
1Click Energy Solutions
Ottawa, ON · Carlsbad Springs, ON
- Full-time
Accurately complete service reports and installation documentation
Added 4 hours ago
1E
HVAC Install Helper
1Click Energy Solutions
Ottawa, ON · Carlsbad Springs, ON
- Full-time
Assist with the installation of residential heat pumps and HVAC equipment
Added 5 hours ago
TS
Tire Technician
The Seaboard Transport Group
Port Hawkesbury, NS
- Full-time
…maintenance needs. Join us today - we are currently hiring aTire Technician based inPort Hawkesbury,…
Added 5 hours ago
R
Field Service Technician
Raise
Oakville, ON
- $65,000 to $80,000 CAD / year
- Full-time
You are a Field Service Technician experienced with a proven track record of with electronic, mechanical instrumentation and field service work. You are interested in collaborating with a…

Convergint

Security Systems Technician - Service Focused

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.

Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.

Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.

Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Keeps up to date and informed on all company products, services and policies.

Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Perform Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

 Requirements

Diploma in Electronics preferred.

Relevant Trade Experience Preferred.

Minimum of two years of previous, relevant field service experience required

Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Fleet Vehicle

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

 

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service, maintenance, and emergency calls by diagnosing, troubleshooting, repairing, and maintaining installed fire, security, and building automation systems. Install small projects, document service work, support end users and colleagues, and deliver professional customer service while following applicable regulations and safety procedures.

Requirements

At least two years of relevant field service experience is required, with experience in electronic security, fire alarm and life safety, or building automation preferred. A diploma in electronics and relevant trade experience are preferred; candidates should also have strong technical and programming skills, troubleshooting ability, customer focus, and the ability to work with general supervision.

Skills

Customer Service
Technical Support
Troubleshooting
Security Systems
Fire Alarm Systems
Building Automation Systems
System Installation
System Maintenance
System Repair
Programming
Emergency Service Response
Technical Reporting
End-User Support
Health And Safety Compliance
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Fleet Vehicle
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Fire Alarm Systems
Life Safety Systems
Building Automation Systems
Field Service
Customer Support Programs
Service Calls
Emergency Calls
Scheduled Maintenance
System Checkout
Troubleshooting
Programming
Equipment Repair
Equipment Replacement
Small Project Installation
Technical Support
Service Reports
Job Cost Tracking
End-User Support
Health And Safety
Provincial Regulations
Local Regulations
Electronics Diploma
Trade Experience
Mentoring

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