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Added 12 mins ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 12 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
NS · Cape Breton, NS
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 12 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
Brandon, MB
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 12 mins ago
RB
Banking Advisor
Royal Bank of Canada
Whitecourt, AB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 12 mins ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Toronto, ON
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 27 mins ago
FC
Courier Team Lead-2
FedEx Canada
London, ON
- Part-time
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to…
Added 27 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
Contribute to provincial planning activities and support provider adherence to health service accountability agreements.
Added 42 mins ago
NA
Consultant Anaesthetist - TACC (Theatres/Anaesthetics/Critical Care)
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
The Theatre and Anaesthetic Service in the South Acute Sector of Greater Glasgow and Clyde has a complement of more than 80 Anaesthetic Consultants.
Added 42 mins ago
NS
Consultant Anaesthetist - TACC (Theatres/Anaesthetics/Critical Care)
NHS Scotland
Saskatoon, SK
- Full-time
The Theatre and Anaesthetic Service in the South Acute Sector of Greater Glasgow and Clyde has a complement of more than 80 Anaesthetic Consultants.
Added 42 mins ago
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Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Toronto, Canada to help us manage the logistics of an upcoming in-person event, which will be…
Added 42 mins ago
MR
Senior Accounts Payable Specialist
MoveSmart Rentals
BC · Capital, BC
- $27,600 to $32,400 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Payable Specialist to manage day-to-day accounts payable activities across our Canadian operations.
Added 42 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
BC · Capital, BC
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 42 mins ago
R
Banking Advisor
RBC
Hanover, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 42 mins ago
Accounts Receivable Specialist II
Conexiom
Canada
Our Finance & Billing team is growing, and we're looking for an Accounts Receivable Specialist II to take ownership of our customer billing and receivables operations. This role sits at the…
Added 56 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Continuity, Finance, Procurement, Legal, Technology, landlords, and service providers to support safe, secure, resilient, and service-ready…
Added 57 mins ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 57 mins ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 1 hour ago
A
Senior Help Desk Specialist
Akkodis
Ottawa, ON
- Contract
Akkodis is seeking a Senior Help Desk Specialist to support a large-scale enterprise Microsoft and SharePoint environment within the Department of National Defence. This role supports…
Added 1 hour ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
As a Paralegal, you will support the Associate General Counsel for the Global High-Tech and Data Center business, helping deliver practical and timely legal support in a fast-paced, global…
Added 1 hour ago
PE
Payroll & Benefits Specialist
PRI Engineering
Toronto, ON
- Full-time
…of related companies. We are seeking a Payroll and Benefits Specialist to own payroll and benefits end to end for 150 to 200 employees across three companies in the group, with the firm…
Added 1 hour ago
FN
Senior IT Cloud Specialist
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As Senior IT Cloud Specialist, you will be helping FNHA build a holistic cloud and application strategy, working with the teams in IMIT to deliver the cloud infrastructure and support…
Added 1 hour ago
B
Procurement Specialist
BGIS
Halifax, NS
- Full-time
The Procurement Specialist is responsible for collaborating with Procurement Managers on a multitude of Procurement projects ranging from RFXs, contract management reviews and other supply…
Added 1 hour ago
C
Talent Acquisition Specialist
Convergint
Calgary, AB
- Full-time
…enthusiastic, results driven and forward-thinking Talent Acquisition Specialist to join our amazing culture in Calgary, Edmonton or Vancouver. In this role, you will provide project support…
Added 1 hour ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 1 hour ago
PP
Events Specialist
People Plus Consulting Limited
Halifax, NS
- Full-time
…years of experience in providing job search assistance and support to residents of Halifax, is currently seeking a full-time Events Specialist at Job Junction Nova Scotia Works, Halifax,…

Convergint

Security Systems Technician - Service Focused

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.

Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.

Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.

Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Keeps up to date and informed on all company products, services and policies.

Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Perform Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

 Requirements

Diploma in Electronics preferred.

Relevant Trade Experience Preferred.

Minimum of two years of previous, relevant field service experience required

Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Fleet Vehicle

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

 

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service, maintenance, and emergency calls by diagnosing, troubleshooting, repairing, and maintaining installed fire, security, and building automation systems. Install small projects, document service work, support end users and colleagues, and deliver professional customer service while following applicable regulations and safety procedures.

Requirements

At least two years of relevant field service experience is required, with experience in electronic security, fire alarm and life safety, or building automation preferred. A diploma in electronics and relevant trade experience are preferred; candidates should also have strong technical and programming skills, troubleshooting ability, customer focus, and the ability to work with general supervision.

Skills

Customer Service
Technical Support
Troubleshooting
Security Systems
Fire Alarm Systems
Building Automation Systems
System Installation
System Maintenance
System Repair
Programming
Emergency Service Response
Technical Reporting
End-User Support
Health And Safety Compliance
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Fleet Vehicle
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Fire Alarm Systems
Life Safety Systems
Building Automation Systems
Field Service
Customer Support Programs
Service Calls
Emergency Calls
Scheduled Maintenance
System Checkout
Troubleshooting
Programming
Equipment Repair
Equipment Replacement
Small Project Installation
Technical Support
Service Reports
Job Cost Tracking
End-User Support
Health And Safety
Provincial Regulations
Local Regulations
Electronics Diploma
Trade Experience
Mentoring

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