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Added 12 mins ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 27 mins ago
PG
Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Collaborate with the Production Specialist and Prefab Mgr in creating and refining shop processes to support team productivity and efficiency
Added 57 mins ago
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Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…solutions for our clients, advisors, and employees using the latest technology and…
Added 1 hour ago
EI
Paralegal
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Added 1 hour ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 1 hour ago
TR
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
- Full-time
Added 2 hours ago
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Quality Control Inspector
Calian Group
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 2 hours ago
ZC
Statistical Reporting Specialist
Zurich Canada
Toronto, ON
- Full-time
…Zurich Canada is currently looking for a Statistical Reporting Specialist to join our Finance…
Added 2 hours ago
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Salesforce Technical Architect with Revenue Cloud (RCA)
LTM
ON · Ontario, Canada
- $140,000 to $180,000 USD / year
- Full-time
API integration architecture with external enterprise systems
Added 2 hours ago
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Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…Project? If you answered yes, as the Performance Assurance Specialist, you would play a key role in improving performance assurance programs, promoting Human Performance principles, and…
Added 2 hours ago
TT
Quality Specialist - Nuclear
Tetra Tech
Pickering, ON
- Full-time
…combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas…
Added 2 hours ago
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Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead…
Added 2 hours ago
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Site Quality Assurance Specialist
ANDRITZ
Pointe-Claire, QC
- Contract
The Site Quality Assurance Specialist is mobilised to one of our job sites in Canada. He ensures superior quality of our equipment’s installation by following the installation manuals,…
Added 2 hours ago
OT
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
This course covers the operation and maintenance of both urban and main line railway systems. Topics include: scheduling; Operations Control Centre (OCC); maintenance options, tools,…
Added 2 hours ago
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Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Software/Technology Experience highly sought!
Added 2 hours ago
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Vendor On-boarding Specialist
Loblaw Companies Limited
Brampton, ON
- Full-time
The Vendor Onboarding Specialist role is responsible for onboarding Merchandising Vendors across the enterprise. Reporting to the Senior Manager, the candidate will manage the Vendor…
Added 3 hours ago
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Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot Canada
Brooklin, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
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Loss Prevention Specialist Full Time
The Home Depot Canada
Mississauga, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 3 hours ago
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HR & Talent Acquisition Specialist
Perennial
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- Full-time
Coordinate onboarding activities and track completion of required documentation, systems access, orientation, and training.
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Loss Prevention Specialist Full Time
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- Full-time
The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and…
Added 3 hours ago
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
Added 3 hours ago
PC
Senior Specialist - Project Manager
Parkland Corporation
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- Full-time
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Added 3 hours ago
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CyberDet & Underground EIS Specialist
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As a CyberDet & Underground EIS Specialist, you will lead the site implementation, support and ongoing use of Dyno’s Wireless Electronic Initiation System. You will support the Canadian…
Added 4 hours ago
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Quality Control Inspector
Calian in Space & Technology
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We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 4 hours ago
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BDC REPRESENTITIVE
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Convergint

Security Systems Technician - Service Focused

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.

Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.

Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.

Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Keeps up to date and informed on all company products, services and policies.

Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Perform Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

 Requirements

Diploma in Electronics preferred.

Relevant Trade Experience Preferred.

Minimum of two years of previous, relevant field service experience required

Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Fleet Vehicle

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

 

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service, maintenance, and emergency calls by diagnosing, troubleshooting, repairing, and maintaining installed fire, security, and building automation systems. Install small projects, document service work, support end users and colleagues, and deliver professional customer service while following applicable regulations and safety procedures.

Requirements

At least two years of relevant field service experience is required, with experience in electronic security, fire alarm and life safety, or building automation preferred. A diploma in electronics and relevant trade experience are preferred; candidates should also have strong technical and programming skills, troubleshooting ability, customer focus, and the ability to work with general supervision.

Skills

Customer Service
Technical Support
Troubleshooting
Security Systems
Fire Alarm Systems
Building Automation Systems
System Installation
System Maintenance
System Repair
Programming
Emergency Service Response
Technical Reporting
End-User Support
Health And Safety Compliance
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Fleet Vehicle
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Fire Alarm Systems
Life Safety Systems
Building Automation Systems
Field Service
Customer Support Programs
Service Calls
Emergency Calls
Scheduled Maintenance
System Checkout
Troubleshooting
Programming
Equipment Repair
Equipment Replacement
Small Project Installation
Technical Support
Service Reports
Job Cost Tracking
End-User Support
Health And Safety
Provincial Regulations
Local Regulations
Electronics Diploma
Trade Experience
Mentoring

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