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Added 53 mins ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft program is looking for a Product Development Process Architecture Specialist within our engineering department based in Mirabel (Quebec, Canada), where you will…
Added 53 mins ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 1 hour ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 hour ago
V|
Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 2 hours ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Standardize QA practices and introduce repeatable testing frameworks, reusable test assets, and regression suites to improve reporting reliability and reduce rework.
Added 2 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 2 hours ago
IG
EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Insight Global is seeking an EDI Analyst / Integration Specialist to support a growing EDI environment within a high-volume warehouse and distribution operation.
Added 2 hours ago
YU
Communication and Engagement Specialist
York University
Toronto, ON
- Full-time
…Law Commission of Ontario. The Communications & Engagement Specialist coordinates the development and delivery of communications and engagement activities across Osgoode Hall Law School.…
Added 2 hours ago
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 2 hours ago
OT
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
This course covers the operation and maintenance of both urban and main line railway systems. Topics include: scheduling; Operations Control Centre (OCC); maintenance options, tools,…
Added 2 hours ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 2 hours ago
CI
Payroll Specialist
CyberX Info System
Mississauga, ON
- Full-time
Senior Payroll Specialist – Bilingual preferred
Added 2 hours ago
LC
Vendor On-boarding Specialist
Loblaw Companies Limited
Brampton, ON
- Full-time
The Vendor Onboarding Specialist role is responsible for onboarding Merchandising Vendors across the enterprise. Reporting to the Senior Manager, the candidate will manage the Vendor…
Added 3 hours ago
ZS
Senior Zendesk Developer Implementation Specialist
Zodiac Solutions, Inc
Waterloo, ON
- Full-time
The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure…
Added 3 hours ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 4 hours ago
VE
Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 4 hours ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
Support A/B testing by setting up, quality-checking, and reporting on tests as directed by the Specialist.
Added 4 hours ago
AT
Chief Anti-Money Laundering Officer (CAMLO) & Canadian MLRO
AML Talent
Canada
- $140,000 to $160,000 CAD / year
- Full-time
Design, execute, and manage an ongoing PCMLTFA/AML/ATF/Sanctions compliance monitoring and Quality Assurance (QA) testing program.
Added 4 hours ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 4 hours ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 4 hours ago
V|
Spécialiste mise en service/Commissioning Support Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 4 hours ago
BP
Quality Technician l - Mechanical
Bruce Power
Bruce Power
- Full-time
Maintain a working knowledge of station systems, work practices, procedures, applicable codes, and regulations, and be aware of developments in the Bruce Power Management System Programs…
Added 4 hours ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…

Convergint

Security Systems Technician - Service Focused

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.

Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.

Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.

Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Keeps up to date and informed on all company products, services and policies.

Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.

Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.

Perform Other Duties And Responsibilities As Requested Or Required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

 Requirements

Diploma in Electronics preferred.

Relevant Trade Experience Preferred.

Minimum of two years of previous, relevant field service experience required

Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Fleet Vehicle

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Corporate Social Responsibility Day

And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

 

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service, maintenance, and emergency calls by diagnosing, troubleshooting, repairing, and maintaining installed fire, security, and building automation systems. Install small projects, document service work, support end users and colleagues, and deliver professional customer service while following applicable regulations and safety procedures.

Requirements

At least two years of relevant field service experience is required, with experience in electronic security, fire alarm and life safety, or building automation preferred. A diploma in electronics and relevant trade experience are preferred; candidates should also have strong technical and programming skills, troubleshooting ability, customer focus, and the ability to work with general supervision.

Skills

Customer Service
Technical Support
Troubleshooting
Security Systems
Fire Alarm Systems
Building Automation Systems
System Installation
System Maintenance
System Repair
Programming
Emergency Service Response
Technical Reporting
End-User Support
Health And Safety Compliance
Mentoring

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contribution
Fleet Vehicle
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation Plan
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Fire Alarm Systems
Life Safety Systems
Building Automation Systems
Field Service
Customer Support Programs
Service Calls
Emergency Calls
Scheduled Maintenance
System Checkout
Troubleshooting
Programming
Equipment Repair
Equipment Replacement
Small Project Installation
Technical Support
Service Reports
Job Cost Tracking
End-User Support
Health And Safety
Provincial Regulations
Local Regulations
Electronics Diploma
Trade Experience
Mentoring

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