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Added 18 mins ago
Crane Technician
HITE Services Ltd
Timmins, ON
Full-time
Role Description The Crane Technician role is a full-time, on-site position based in Timmins, ON. The Crane Technician will inspect, maintain, and repair cranes and related lifting…
Added 34 mins ago
Premier(ère) Associé(e) Technique | Senior Technical Associate
Keurig Dr Pepper
Montreal, QC
Full-time
Responsable de l’installation, de la configuration, des réparations et de l’entretien continu de l’équipement des SCVH, tout en assurant le plus haut niveau de service à la clientèle et de…
Added 49 mins ago
HVAC Refrigeration Technician - 3rd Year Apprentice to Journeyman
Enviro-Tech Mechanical Services Ltd.
Calgary, AB
Full-time
HVAC Refrigeration Technician – 3rd Year Apprentice to Journeyman
Added 1 hour ago
Technician II (Québec City, Quebec, CA)
Vestas
Quebec, QC
Full-time
…authority in wind energy, specializing in the design, manufacture, installation, and maintenance of turbines in over 80 countries.…
Added 1 hour ago
Sr Field Service Technician
Motion
North Bay, ON
Full-time
Under limited supervision, the Senior Field Service Technician performs complex customer support activities for equipment and systems products such as hydraulics, component repair, welding,…
Added 2 hours ago
Machine Assembly Technician
IntelliPro Group Inc.
Vaughan, ON
Full-time
The role may also involve travelling to customer locations in Canada, the United States and internationally to support equipment installation and commissioning.
Added 2 hours ago
Senior Technician Security
Bosch Building Technologies North America
Toronto, ON
Full-time
As a Senior Technician - Security Systems with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from…
Added 3 hours ago
Building Automation Specialist I or II
BGIS
Calgary, AB
Full-time
We are seeking an Intermediate BMS Technician with hands‑on experience across multiple BAS platforms to support both service and construction activities. This role will work closely with…
Added 3 hours ago
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…hydraulic and pneumatic diagrams to determine correct assembly, installation, alignment, and testing…
Added 3 hours ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 4 hours ago
Field Service Technician
FLSmidth
Vancouver, BC
Full-time
Field Service Technician – Knelson Product Line
Added 4 hours ago
Technicien(ne)s qualifié(e)s de Classe A ou B - Grenier Volkswagen - Class A or Class B Automotive Technicians
Grenier Automobile
Mascouche, QC
Full-time
Installation neuves : Travaillez dans un atelier moderne à la pointe de la technologie, conçu pour optimiser l’efficacité et le confort.
Added 4 hours ago
HVAC Technician
W3Global
Puslinch, ON
$45 to $50 CAD / hour
Full-time
Added 4 hours ago
HVAC Technician
Fanshawe College
London, ON
Full-time
…institutions, with campuses located across four counties. As an HVAC Technician, you’ll be part of a team that ensures our facilities run efficiently and comfortably for students and…
Added 4 hours ago
Sr. Mech and Robotics Tech
JLL
Pitt Meadows, BC
Full-time
As a Sr. Mech & Robotics Tech, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the…
Added 5 hours ago
Journeyman Refrigeration Technician
1Click Energy Solutions
Port Coquitlam, BC
Full-time
…growing team in Port Coquitlam. This role is focused on the installation, maintenance, and service of residential electric heat…
Added 5 hours ago
Sr Field Service Technician
Genuine Parts Company
North Bay, ON · UAPINC
Full-time
Under limited supervision, the Senior Field Service Technician performs complex customer support activities for equipment and systems products such as hydraulics, component repair, welding,…
Added 5 hours ago
Mechanical Assembly Technician
Mycionics Inc.
Kitchener, ON
Full-time
Alternative Titles: Millwright Apprentice / Industrial Machinery Assembler / Robotics Technician
Added 5 hours ago
Operations Manager
Right Time Group of Companies
Port Coquitlam, BC
The Regional Operations Manager plays a critical leadership role in ensuring exceptional service delivery and technician performance across the HVAC operations of the assigned branch. This…
Added 5 hours ago
HVAC Technician (Service or Install)
Right Time Group of Companies
Port Coquitlam, BC
Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements
Added 5 hours ago
General Maintenance Technician
Westin Resort and Spa Whistler
Whistler, BC
Up to $26.5 CAD / hour
Full-time
The Maintenance Technician is responsible to maintain and repair the exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, kitchen, structural,…
Added 5 hours ago
Security Technician
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…
Added 5 hours ago
Service Technician
Vertex Resource Group
Alexis Whitecourt 232, AB · Whitecourt, Alberta
Vertex is currently accepting applications to fill the role of a mechanically inclined Service Technician to join our team based out of our location in Whitecourt, Alberta. This position is…
Added 5 hours ago
Avionics Technician
Insight Global
NS · Nova Scotia, Canada
$40 to $58 CAD / hour
Contract
…experience in avionics, electrical assembly, cable routing, wiring installation, or a related technical field. Ability to read and follow technical drawings, instructions, and wiring…
Added 5 hours ago
Junior Materials Testing Technician
WSP in Canada
Winnipeg, MB
Full-time
In this role as a Junior Materials Testing Technician based in Winnipeg, Manitoba, you will contribute to the quality, safety, and durability of essential projects throughout the region.

Convergint

Security Technician

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 What you’ll do with “Our Training and Your Experience”

Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after- hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
Keeps up to date and informed on all company products, services and policies.
Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Perform other duties and responsibilities as requested or required.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision

 Requirements

Diploma in Electronics preferred.
Relevant trade experience preferred.
Minimum of two years of previous, relevant field service experience required
Experience in one or more of the following industries preferred: electronic, security, fire alarm & life safety, and/or building automation

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Fleet Vehicle
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#EDM

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More about this job

Responsibilities

Respond to customer service, maintenance, and emergency calls by diagnosing, troubleshooting, repairing, and maintaining fire, security, and building automation systems, and installing small projects. Provide technical support, complete accurate service reports, follow safety and regulatory requirements, and support customers and colleagues through professional service and guidance.

Requirements

Requires at least two years of relevant field service experience, strong technical and troubleshooting skills, and the ability to work independently under general supervision while delivering excellent customer service. A diploma in electronics and relevant trade experience are preferred, as is experience in electronic security, fire alarm and life safety, or building automation.

Skills

Customer Service
Technical Support
Troubleshooting
System Diagnostics
System Repair
System Maintenance
System Installation
Programming
Building Automation Systems
Fire Alarm Systems
Electronic Security Systems
Emergency Service Response
Technical Reporting
End-User Support
Mentoring
Health And Safety Compliance

Benefits

Company Holidays
Paid Time Off
Medical Benefits
Dental Benefits
Employer RRSP Contribution
Fleet Vehicle
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Competitive Compensation
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Building Automation Systems
Fire Alarm Systems
Electronic Security Systems
Field Service
Customer Support Programs
Service Calls
Emergency Calls
Scheduled Maintenance
System Checkout
Troubleshooting
Diagnostics
Repairs
Replacements
System Installation
Small Projects
Programming
Technical Support
End-User Support
Service Reports
Job Cost Tracking
Equipment Testing
Equipment Tuning
Equipment Adjustment
Provincial Regulations
Health And Safety
Electronics
Life Safety
Mentoring

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