Jobs in Canada

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Added 5 days ago
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Cast Member - Seasonal
Cineplex
Regina, SK · CPX Southland Mall Regina
- Part-time
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LH
2600002826 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
Current Basic Life Support (BLS) certification from the Heart and Stroke Foundation is required;
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Project Administrator
Convergint
Dartmouth, NS
- Full-time
…Coordinator, you will be responsible for providing project support through ownership and management of project and contract documentation and facilitation of project team communications.…
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C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.
Added 5 days ago
LH
Registered Massage Therapist - Lifemark Sport - Saint Mary's
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Halifax, NS
- Part-time
Develop personalized, evidence-informed care plans to support individual rehabilitation and wellness goals.
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Saskatoon Interview Day’s- November 24th & November 26th
Saputo Inc.
Saskatoon, SK
- Full-time
We support and take care of our employees and their families by offering:
Added 5 days ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
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C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer…
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HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Lead financial evaluation of pricing strategies, contract renewals, service program design, and capital or operating investments to support sustainable growth and margin expansion.
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C
Sales Director
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Actively participate in customer meetings, industry events, and partner activities to support sales development.
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C
Automations Systems Technician
Convergint
Oldcastle, ON
- Full-time
…you will be responsible for providing customer and technical support for basic to complex…
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HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
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Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
Feedback Loops & Experience Quality: Establish strong feedback loops with customers, sales, and support to resolve product gaps while owning UX quality standards across all domain surfaces .
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Security Technician - Service
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…position, you are responsible for providing customer and technical support for installed systems that may be complex. Services and supports existing customers by responding to service…
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C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…Service opportunities including Project conversion to Customer Support Program (CSP)…
Added 5 days ago
HT
Manuf. Support Technician
Husky Technologies
Bolton, ON
- Full-time
Manufacturing Support Technicians (Polishers) are expected to hand polish and deburr precision metal mold components to achieve the required surface finishes inside the correct tolerance.…
Added 5 days ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
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E
Relief Child and Youth Worker
EveryMind
Inglewood, ON
- Full-time
Free, confidential 24/7 counselling and mental health support for you and your family via our Employee and Family Assistance Program.
Added 5 days ago
C
BAS Project Supervisor
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Provide first level support and coordination for Technicians.
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Registered Nurse - Neonatal Intensive Care Unit - Temporary Full-Time 2026-19110 (2026-19110)
Sunnybrook
Toronto, ON
- Full-time
Providing support, teaching & information to parents & co-ordinates care with multidisciplinary team.
Added 5 days ago
LH
PTA-Physiotherapy Assistant
Lifemark Health Group
Barrie, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support…
Added 5 days ago
S
Registered Nurse - Neonatal Intensive Care Unit - Temporary Full-Time 2026-19167 (2026-19167)
Sunnybrook
Toronto, ON
- Full-time
Providing support, teaching & information to parents & co-ordinates care with multidisciplinary team.
Added 5 days ago
S
Registered Nurse - Neonatal Intensive Care Unit - Temporary Full-Time 2026-19169 (2026-19169)
Sunnybrook
Toronto, ON
- Full-time
Providing support, teaching & information to parents & co-ordinates care with multidisciplinary team.
Added 5 days ago
LH
Physiotherapist
Lifemark Health Group
Oakville, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Develop personalized, evidence-informed care plans to support individual rehabilitation and wellness goals.
Added 5 days ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

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