Jobs in Canada

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Added 20 mins ago
QM
Administrative Coordinator - Regulatory Services
Quantum Management Services Ltd.
Toronto, ON
- $25 CAD / hour
- Contract
Position: Administrative Coordinator - Regulatory Services
Added 20 mins ago
EM
Key Account Coordinator
Elton Manufacturing
Mississauga, ON
- Full-time
As we continue to grow, we are looking for a proactive and customer-focused Key Account Coordinator to support our key U.S. customers and strengthen our customer relationships.
Added 36 mins ago
FS
FSU Student Engagement Coordinator
Fanshawe Student Union
London, ON
- Full-time
Reporting to the Events & Activities Supervisor, the Student Engagement Coordinator is responsible for increasing participation in student programs, services, and events through strategic…
Added 36 mins ago
FS
FSU Events Operations Coordinator
Fanshawe Student Union
London, ON
- Full-time
Reporting to the Events & Activities Supervisor, the FSU Events Operations Coordinator supports the planning, coordination, delivery, and evaluation of student events, activities, and…
Added 36 mins ago
UH
Incident Coordinator
University Health Network
Toronto, ON
- Contract
Can effectively review incidents to proactively identify trending or support gaps and provide mitigation strategies and escalate as required.
Added 36 mins ago
Client Service Coordinator
Bayshore
Brantford, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 50 mins ago
I
People & Culture Coordinator
iQmetrix
Winnipeg, MB
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 50 mins ago
TI
Fleet Operations Coordinator | Fleet Operations Coordinator
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Coach Canada | Mississauga, ONCoach Canada is seeking a Fleet Operations Coordinator for an upcoming, newly created position at our Mississauga garage. This role will support daily…
Added 50 mins ago
UO
Marketing Coordinator, Research & Innovation
University of Manitoba
Winnipeg, MB
- $52,470.63 to $73,946.6 CAD / year
- Full-time
Help tell the stories behind the next generation of innovators. Join the University of Manitoba as a Marketing Coordinator, Research & Innovation, and play a key role in promoting the…
Added 50 mins ago
BS
Bilingual Case Support Coordinator (hybrid)
Bilingual Source
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Bilingual Case Support Coordinator - French/English
Added 50 mins ago
I
People & Culture Coordinator
iQmetrix
Regina, SK
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 50 mins ago
I
People & Culture Coordinator
iQmetrix
Vancouver, BC
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 50 mins ago
I
People & Culture Coordinator
iQmetrix
Winnipeg, MB
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 1 hour ago
VR
Snow School Coordinator
Vail Resorts
Whistler, BC
- Full-time
Added 1 hour ago
Bilingual Accounts Receivable Coordinator
EY
Edmonton, AB · AB · Toronto, ON · Calgary, AB
You’ll join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you…
Added 1 hour ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
As the Supplier Coordinator, you will join our Supplier Services team where you will have the opportunity to gain experience learning about category and brand/supplier relationship…
Added 2 hours ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 2 hours ago
TC
HR Advisor, Permanent Full time
The Corporation of UCLG
Athens, ON
- Full-time
…communicate client needs and priorities to other HR services to support the on-going development of corporate HR programs and our employees. As a member of the HR Team, the HR Advisor will…
Added 3 hours ago
BP
Operations Coordinator
Brinlow Partners
Vancouver, BC
- Full-time
Support different departments with their resource management and administrative requirements.
Added 3 hours ago
TS
Logistics Coordinator
Talent Spring Group
Toronto, ON
- Full-time
If you're looking for a Logistics Coordinator position in Toronto, ON where you can take ownership of distribution processes, support supply operations, and contribute to freight…
Added 3 hours ago
C
Business Services Supervisor
Convergint
Calgary, AB
- Full-time
…full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary, AB location. The Business Services Coordinator will contribute to…
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 3 hours ago
1
Patient Coordinator - Creditview Creek Dental Care
123Dentist
Mississauga, ON
- Part-time
The team at Creditview Creek Dental Care located in Mississauga, ON are looking for a passionate, hard-working Patient Care Coordinator on a part-time basis.
Added 3 hours ago
1
Patient Coordinator - Meadow Dental Care
123Dentist
Brampton, ON
- $22 to $24 CAD / hour
- Part-time
The team at Meadow Dental Care located in Brampton, ON are looking for a passionate, hard-working Patient Care Coordinator on a part-time basis.
Added 3 hours ago
1
Patient Care Coordinator-Windsor Park Dental, Regina
123Dentist
Regina, SK
- Full-time
The team at Windsor Park Dental located in Regina, SK are looking for a passionate, hard-working Patient Care Coordinator on a full-time basis.

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

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