Jobs in Canada

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Added 38 mins ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Design, implement, and maintain SharePoint site structures, permissions, workflows, and content for grants operations.
Added 1 hour ago
BP
Operations Coordinator
Brinlow Partners
Vancouver, BC
- Full-time
As our Operations Coordinator, you'll play an important role in supporting the planning, alignment and delivery of operational tasks across the business.
Added 1 hour ago
C
Business Services Supervisor
Convergint
Calgary, AB
- Full-time
…full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary, AB location. The Business Services Coordinator will contribute to…
Added 1 hour ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
…roles include Project Managers, Assistant Project Managers, Site Superintendents, Assistant Superintendents and Field Coordinators. Reporting to the Director, Human Resources, the…
Added 2 hours ago
1
Accounts Payable Coordinator
123Dentist
Toronto, ON
- $46,000 to $65,000 CAD / year
- Full-time
Location: Toronto, Ontario (4 days on site, 1 day remote)
Added 3 hours ago
AH
Research I
Alberta Health Services
AB · Edmonton, AB
- Full-time
The AHS Clinical Trials Unit is recruiting a Research Coordinator to provide support to Investigators for clinical research trials. You will be assigned to the Gastrointestinal and Liver…
Added 6 hours ago
SI
Office Administrator, Student Supports & Admissions
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…position supports a wide variety of company administrative operations in a prompt and professional manner. The incumbent is responsible for organizing and coordinating office operations and…
Added 7 hours ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 7 hours ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 7 hours ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to…
Added 7 hours ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
Writes building/project notices when the public and internal operations are impacted.
Added 8 hours ago
TA
Human Resources Coordinator
Touchwood Agency Tribal Council
Punnichy, SK
- Full-time
Role Description The Human Resources Coordinator is a full-time, on-site role located in Punnichy, SK. This position is responsible for supporting day-to-day HR operations, including…
Added 8 hours ago
1
M&A Integrations Coordinator
123Dentist
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, M&A Integrations, the M&A Integrations Coordinator plays a key role in supporting the onboarding and transition of newly acquired dental practices across Canada.
Added 8 hours ago
A
Ingénieur Industriel
Actalent
Laval, QC
- $45 to $60 CAD / hour
- Contract
Définir et diriger la stratégie industrielle du site (assurer une vision partagée entre toutes les fonctions). Identifier et proposer des opportunités pour améliorer la stratégie…
Added 8 hours ago
EI
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab Inc.
Calgary, AB
- Full-time
CoolIT is seeking an IT Operations & Procurement Coordinator for a six-month full-time contract supporting day-to-day IT operations, technology procurement, equipment coordination, and IT…
Added 9 hours ago
WS
Operations Coordinator (12-Month Leave Coverage)
West Sixth Construction Inc.
Fort St. John, BC
- Part-time
We're seeking an organized and proactive Operations Coordinator to join our team for a 12-month leave coverage position.
Added 9 hours ago
JC
HVAC Project Coordinator
Johnson Controls
Richmond Hill, ON · Toronto, ON
- Full-time
…Installation Contract Business. Will work with Project Manager, Site Superintendent, and Regional Management to perform technical and administrative tasks that support the activities of an…
Added 9 hours ago
AC
Shipping Clerk
Aston Carter
AB · Edmonton, Alberta
- $23 to $25 CAD / hour
- Contract
Our client is seeking a Shipping & Receiving Coordinator to join their team in a fast-paced industrial environment. This position is responsible for coordinating inbound and outbound…
Added 11 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Review all planning submissions for subdivisions, site plans, building permits, minor variances, Committee of Adjustments Applications and comments on pre-consultation meetings prior to…
Added 12 hours ago
V
Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
…be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great…
Added 12 hours ago
NP
Technician, Niagara Takes Flight
Niagara Parks Commission
Niagara Falls, ON
- $27.44 to $33.74 CAD / hour
- Full-time
Under the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe…
Added 12 hours ago
AT
Administrative Coordinator
AOT Technologies
Victoria, BC
- Full-time
We're seeking an organized, proactive Administrative Coordinator to keep day-to-day operations running smoothly. You'll support our Finance, Marketing, Compliance, and HR teams, manage core…
Added 12 hours ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 12 hours ago
CA
Junior Project Coordinator
Centurion Associates Inc
Toronto, ON
- Full-time
…regular updates for Regional Directors, Property Managers, and Site-admins. Assist in drafting and renewing Technical Service Contracts and maintenance service contracts for new…
Added 12 hours ago
Administrative Coordinator
AOT Technologies
Victoria, BC
We're seeking an organized, proactive Administrative Coordinator to keep day-to-day operations running smoothly. You'll support our Finance, Marketing, Compliance, and HR teams, manage core…

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

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