Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
ALA is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. For more information Assisted Living Alberta. Edmonton…
Added 18 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
AB · Edmonton, AB
- Full-time
Classification: Licensed Practical Nurse Union: AUPE AUX Unit and Program: Clinical Trial Unit Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable…
Added 18 mins ago
AH
Administrative Support V
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Administrative support is integral to the operational management of the Pediatric Trauma, Surgery and Child Kind Program. This position provides comprehensive, confidential, and highly…
Added 18 mins ago
AH
Research I
Alberta Health Services
AB · Edmonton, AB
- Full-time
The AHS Clinical Trials Unit is recruiting a Research Coordinator to provide support to Investigators for clinical research trials. You will be assigned to the Gastrointestinal and Liver…
Added 1 hour ago
SI
Student Resource Coordinator
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
The Student Resource Coordinator is required to support SIIT students through a case management approach. This position will serve as the primary contact and support for their assigned…
Added 1 hour ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Provide support, training and resources for the use and integration of Microsoft 365 tools in face-to-face and online learning environments. Demonstrate in a presentation how a software…
Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 2 hours ago
IP
Administrative Support Coordinator
Indigenous Perspectives Society
Vancouver, BC
- Full-time
This position will provide administrative support to CMHA’s new Psychiatry Services program. The Psychiatry Services program represents one tier of a provincial stepped care continuum for…
Added 4 hours ago
MD
Appeals Officer - Revenue Tax Specialist Senior/Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may…
Added 4 hours ago
Education Coordinator
Stratford Festival
Stratford, ON
Employee Assistance Program to encourage work-life balance and strong mental health
Added 4 hours ago
Health Program Instructor
Abilities Centre
Whitby, ON
Reporting to the Senior Coordinator, Post-Rehabilitation, the primary responsibility of the Health Program Instructor will be to implement group exercise classes and disseminate education…
Added 4 hours ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 4 hours ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 4 hours ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to…
Added 4 hours ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 5 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 5 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Knowledge of Microsoft Office (Word, Excel, Power Point and Outlook),
Added 5 hours ago
AS
Software Project Coordinator
Apex Systems
Concord, ON
- $27 USD / hour
- Contract
We’re seeking an organized, self-directed coordinator to support several small software projects across product development, quality, process improvement, and product obsolescence. You’ll…
Added 5 hours ago
KD
HR Generalist
Kratos Defense and Security Solutions
Whitby, ON
- Full-time
The HR Generalist will provide professional and administrative support in multiple aspects of the Human Resources function, including recruitment, training and development, HR policy…
Added 5 hours ago
IH
Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
Onboarding: Coordinate a smooth start for new office and field employees, working with the Safety Coordinator to schedule safety orientation, collect required tickets and certifications,…
Added 6 hours ago
EI
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab Inc.
Calgary, AB
- Full-time
CoolIT is seeking an IT Operations & Procurement Coordinator for a six-month full-time contract supporting day-to-day IT operations, technology procurement, equipment coordination, and IT…
Added 7 hours ago
I
Administrative Coordinator/Program Coordinator
IICRC
Fort McMurray, AB
- Full-time
Position: Administrative Coordinator/Program Coordinator
Added 8 hours ago
ML
FSQA Coordinator - Contract
Maple Leaf Foods Inc
Oakville, ON
- $47,000 to $69,000 CAD / year
- Contract
Reporting to the FSQA Manager, the FSQA Coordinator monitors and analyzes and interprets data related to Food Safety, GMP, HACCP and other Quality Assurance Program requirements to ensure…
Added 9 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Administer and manage the Town’s CLI/ECA program and approvals related to stormwater and wastewater compliance as they relate to capital project delivery and the management of annual…
Added 9 hours ago
H
Service Coordinator, Security
Houle
Calgary, AB
- Full-time
We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

Report this job