Jobs in Canada

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Added 5 mins ago
SL
Cleaner
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Part-time
Report safety hazards, unusual incidents, or property damage immediately to the supervisor or manager.
Added 5 mins ago
SH
Pharmacy Supervisor (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
- Full-time
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…
Added 5 mins ago
SL
Cleaner
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
Report safety hazards, unusual incidents, or property damage immediately to the supervisor or manager.
Added 5 mins ago
MP
Medical Office Assistant – Access Clinic- Casual
Mosaic Primary Care Network
Calgary, AB
- Full-time
Reporting To: Supervisor, Medical Clinic and Physician Affairs
Added 5 mins ago
MP
Quality Control: Shipping / Receiving - Afternoons
Mastronardi Produce
Kingsville, ON
- Full-time
Entering invoices accurately into the computer program.
Added 5 mins ago
CR
Track Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
Added 5 mins ago
CS
Part Time Health Care Aide- Weekends, Evening
Cogir Senior Living
Calgary, AB · Scenic Acres
- Part-time
…within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and company standards, policies and…
Added 5 mins ago
CS
Part Time Health Care Aide- Weekends, Evening
Cogir Senior Living
Calgary, AB · Scenic Acres
- Part-time
…within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and company standards, policies and…
Added 5 mins ago
ST
Regional Administrator
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
Added 20 mins ago
Mechanical Assembler
VMAC Global Technology Inc.
Nanaimo, BC
VMAC has an opening for Mechanical Assembler in Final Assembly. Reporting to the Production Supervisor, this is an exciting opportunity for individuals who enjoy hands-on work, take pride…
Added 20 mins ago
NG
Human Resources Indigenous Trainee - Temporary 2 Years
New Gold Inc.
Emo, ON
- Temporary
Added 20 mins ago
CR
Track Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
Added 20 mins ago
CO
Part-Time Food Services Supervisor
Christie Ossington Neighbourhood Centre
Toronto, ON
- $65,000 to $68,000 CAD / year
- Part-time
Reporting to the Manager, Food Services, the Food Program Supervisor provides leadership over Christie Ossington Neighbourhood Centre’s (CONC) shelter kitchen operations at Lansdowne…
Added 20 mins ago
CO
Stakeholder Engagement Coordinator - NL Workforce Innovation Centre (Business Development Officer)
College of the North Atlantic
Corner Brook, NL
- Full-time
…lead workshops to facilitate knowledge sharing and effective program…
Added 20 mins ago
SR
Heavy Duty Mechanic
Sunbelt Rentals, Inc.
Fort Saskatchewan, AB
- $40 to $45 CAD / hour
- Full-time
We Take Care of Our People - join our team now, you will be able to enjoy competitive wages and a comprehensive benefits program
Added 20 mins ago
GT
Order Picker (Freezer, Evenings)
Giant Tiger
Brockville, ON
- Full-time
Support other departments as directed by the supervisor
Added 20 mins ago
GT
Order Picker (Freezer, Overnight)
Giant Tiger
Brockville, ON
- Full-time
Support other departments as directed by the supervisor
Added 20 mins ago
TH
Merchandising Associate - Part Time (RIchmond Hill North)
The Home Depot Canada
Richmond Hill, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 20 mins ago
A
Human Resources Generalist
ASTEC
Thornbury, ON
- Full-time
Responsible for the management and compliance of the Astec 30-60-90-day onboarding program to ensure new employees are receiving a world-class employee experience and to be proactive of any…
Added 20 mins ago
TH
Merchandising Associate Part Time (BRADFORD)
The Home Depot Canada
Bradford, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 20 mins ago
P&
Material Handler
Parrish & Heimbecker, Limited
Hamilton, ON
- Full-time
Comply with all related Standard Operating Procedures and complete all required reports according to BRCGS, HACCP and Food Safety Program.
Added 20 mins ago
NH
Imaging Informatics Systems Administrator
Niagara Health
St. Catharines, ON
- Full-time
…the departmental and enterprise wide level. Reporting to the Supervisor Imaging Informatics, you will work with the imaging informatics team, DI/Cardiology staff, Radiologists,…
Added 20 mins ago
TH
Kitchen & Bath Sales Associate - Part Time (Dartmouth)
The Home Depot Canada
Dartmouth, NS
- Part-time
Using empowerment program when necessary to satisfy customers
Added 20 mins ago
TH
Tool Rental Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 35 mins ago
AM
Le ou la Superviseur(e) en Automatisation et Systèmes de Contrôle - Supervisor, Automation & Control System
Ardent Mills
Montreal, QC
- Full-time
The Supervisor, Automation and Control Systems, is responsible for programming, troubleshooting, and improving the plant’s automation systems. In a manufacturing environment undergoing…

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

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